The contact owns a 2017 Ford F-350. The contact stated while driving approximately 70 MPH, the tailgate independently opened, and the contact lost cargo stored in the truck bed onto the highway. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but was a recurring failure. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 19V864000 (Latches/Locks/Linkages). The VIN was not included in the recall. The failure mileage was approximately 83,000.
2017 Ford F-350 SD locks problems
16 complaints (3% of all complaints for this car). Typical mileage when it fails: 39,000.
- owner complaints
- 16
- of this car's complaints
- 3%
- typical mileage
- 39,000
- crashes
- 0
- recalls
- 2
Which part fails
- Tailgate: latch10
- Doors: latch3
At what mileage
Complaints by mileage at the time of the problem.
Ford F-350 SD locks problems in other years
Specific symptoms reported on the 2017 Ford F-350 SD locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Latches/locks/linkages: tailgate: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
- Risk
- Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S48.
Recall number 19V864000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
- Risk
- A door that opens while driving can increase the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S33.
Recall number 17V652000 · Recall details
What 2017 Ford F-350 SD owners say
Most recent owner complaints, unedited.
The contact owns a 2017 Ford F-350. The contact stated that while reversing into the parking space, the rear-view camera image turned dark, and the rear tailgate erroneously unlatched, causing the tailgate to open and struck a pole. During the failure, the rear tailgate was damaged. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that parts for the federal safety agency Campaign Number: 19V864000 (Latches/Locks/Linkages) were on backorder. The contact also received notifications of the federal safety agency Campaign Number 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 75,000.
The contact owns a 2017 Ford F-350. The contact stated that after a freezing rainstorm, the front driver’s side and front passenger’s side doors would not latch properly and the doors would not remain closed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkage). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 150,000.
The contact owns a 2017 Ford F-350. The contact stated that while driving at approximately 5 MPH, the front driver’s side door was erroneously unlatched and opened. The contact indicated that on several occasions, the door would not remain latched. On other occasions, the door would not open as needed, causing the driver to use the front passenger’s side door to exit the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 290,000.
The contact owns a 2017 Ford F-350. The contact stated that while hauling a trailer and reversing, the powered tailgate erroneously opened and struck the trailer. During the failure, the tailgate and the trailer were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 103,000.
Tailgate continues to open on its own primarily while driving on unmaintained dirt roads. Recently this happened while out hunting and had some cargo fall out of my truck. Fortunately, another hunter saw what happened, grabbed our gear and caught up to us to return it.
Tl* the contact owns a 2017 ford f-350. The contact stated while turning into a parking lot, the tailgate detached from the vehicle. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 19v864000 (latches/locks/linkages) at labrum ford, inc. (901 s main st, heber city, ut 84032, (435)654-4910). The contact stated that the failure recurred over 50 times, before and after the recall repair. The dealer was informed of the failure and informed the contact that the repair was no longer covered under warranty. The manufacturer was not made aware of the failure. The approximate failure mileage was 10.
Had recall perform for tailgate opening unexpectedly on march 3, 2020. In december 2020, the tailgate opened multiple times while driving on the highway and while reversing to attach a trailer causing damage to the tailgate. We contacted kendal ford in meridian id to get this problem resolved and they said ford would not cover it since the recall was performed and is now closed. They want in excess of $1500.00 to fix the problem that should have been fixed with the recall. Ford will not budge in covering this issue which was part of the original recall. Obviously the recall for the tailgate did not work. Please can you have another recall issued for this tailgate issue. It is extremely dangerous to have items in the bed of our truck and not knowing when the tailgate will open and contents fall out causing an accident.
The power tailgate will release while in motion. I had the ford recall completed once, I believe around september of 2020. I just had the truck back to the dealer because the power tailgate fix does not appear to correct the issue. They just removed the original recalled parts and did the recall again on my truck. This current work was completed on 1/20/21. Please force ford to do a reprogram of the body control module to include notification when the tailgate is open in the display in the dash. I will have to wait and see if the reinstallation of the recall will correct the issue, my thoughts are not.
Tl* the contact owns a 2017 ford f-350. The contact stated that while driving and making a left turn, the passenger's side door suddenly flew open, almost causing the passenger to be thrown from the vehicle. The vehicle was taken larry h. Miller ford draper (11442 s lone peak pkwy, draper, ut 84020, (801) 742-5237, and the contact was informed that there was an in-house recall on the vehicle for a defective door latch. The contact stated that the door failed to remain securely closed and was secured using a rope. The repair was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,630.
Questions about the 2017 Ford F-350 SD locks
Does the 2017 Ford F-350 SD have locks problems?
Owners have filed 16 complaints about the locks of the 2017 Ford F-350 SD, 3% of all its complaints.
At what mileage do 2017 Ford F-350 SD locks problems start?
The typical (median) mileage in owner complaints is 39,000 miles.
Was there a recall on the 2017 Ford F-350 SD locks?
Yes, 2 recalls: 19V864000, 17V652000. Check your VIN to see if your car still needs the free repair.
Other 2017 Ford F-350 SD problems
Steering 292Suspension 219Wheels 59Body 45Fuel system 40Electrical 30Engine 25Transmission 23Driver assistance 17Brakes 10Visibility 8Tires 7Acceleration 6Lights 5Seat belts 1
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