2017 Ford F-350 SD: doors won't lock, open or latch

Filed Jan 29, 2026 · Body · AK

My truck had a recall for the door locks freezing, which my truck had an issue with. The dealer performed the recall and 1 of the doors continued to freeze. The door will not latch and it will open when driving down the road. I took it back to the dealer and they charged me to diagnose and confirm it's still doing it. They will not repair it again, they said the recall repair was inadequate and it would cost 900$ to fix.

Filed Feb 18, 2025 · VA

While driving on the highway at 65 MPH, my driver’s door flew open, and the door will not latch. This almost caused my truck to hit another car causing me to swerve to the shoulder to prevent a major accident. This was a very scary incident and should be investigated further.

Filed Jan 23, 2025 · Body · WA

2017 Ford F-350 with door latches that freeze. There are multiple symptoms which occur whenever the temperature drops below 32 degrees: (1) The door will not open when door handle pulled, (2) the door opens but latch sticks in the "open" position which does not allow door to latch closed, or (3) the door opens while driving due to not being fully latched. I have only had #3 happen once. Primarily, #2 is the scenario that happens most often. I am able to open the driver's door, but cannot drive the vehicle until I am able to exercise or warm up the latching mechanism enough to safely latch the door. This is accomplished by pressing the door lock/unlock switch repeatedly or slamming and holding the door, then pressing the lock button. I am told by the dealership that my VIN does not qualify for Recall 17S33. It did qualify for Customer Service Program 18N03, which was performed in 2022. However, the "fix" did not last beyond a month or so and Ford clearly states that 18N03 is a "One Time Only" repair. It seems to me that Ford knew back in 2017 (or before) they had problems with freezing door latches as this also occurs on the F150 and there have been MULTIPLE recalls that still have not fixed the issue. At best, this is annoying that a $75,000 vehicle cannot be driven until the door has been slammed, exercised, or manipulated enough times to allow the door to latch. This, of course, assume the door opens to begin with. At worst, this vehicle is a rolling deathtrap as the occupants wait for the door to suddenly open while moving. My dealer is no help. They lean on the "One Time Only" clause in 18N03. They have charged parts to my extended warranty without knowing if the part is bad or the cause of the problem, then smile as they tell me there is "no charge" to me.

Filed Jan 21, 2024 · Body · VT

Doors on truck will not latch as they freeze in the cold weather. This has been an ongoing issue since 2019. I have brought it to the dealership and they say there is no recalls. I have to use a ratchet strap to keep my door from opening! This is extremely unsafe! When you go under Ford’s site there are other trucks having the same issue and they say to go to the dealership to fix the issue. I have copied the info below: Description Door latch freezing concerns Campaign# 18N03 Next Steps Contact your local dealer for next steps.

Filed Apr 7, 2023 · Locks · 150,000 miles · AL

The contact owns a 2017 Ford F-350. The contact stated that after a freezing rainstorm, the front driver’s side and front passenger’s side doors would not latch properly and the doors would not remain closed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkage). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 150,000.

Filed Nov 14, 2022 · Locks · 290,000 miles · MN

The contact owns a 2017 Ford F-350. The contact stated that while driving at approximately 5 MPH, the front driver’s side door was erroneously unlatched and opened. The contact indicated that on several occasions, the door would not remain latched. On other occasions, the door would not open as needed, causing the driver to use the front passenger’s side door to exit the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 290,000.

Filed Oct 26, 2022 · Steering, Suspension · NC

Okay, been hearing a lot of noises up underneath it, got under there and looked at my heat shields, that are just flaking off everywhere. I'm scared that my truck is going to catch on fire at this point. All of the heat shields around pretty much everything are disintegrating and falling apart. I've already filled out several of these and I went and tried to turn the truck in and to no avail. They have done everything in their power to not fix nothing on my truck. Nothing. I need some help. Please give me a call [XXX] The linkage, the power door locks and the door handles leaking, are all problems that I have and every one of them they know about and I'm scared that the front end is going to fall apart because of that linkage problem.. I can't get them to do nothing for me. I'm so tired of dealing with them and I was going to buy another truck from them and now I'm on the verge of not buying another one from them cuz they won't even fix the problems on this one. I would really appreciate if somebody would reach out to me and help me. Someone please give me a call and let me know what steps I need to do to get this taken care of. Thank you very much. I firmly believe that with your help they will do the right thing. Thank you have a blessed day INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Aug 31, 2020 · Locks · 25,630 miles · UT

Tl* the contact owns a 2017 ford f-350. The contact stated that while driving and making a left turn, the passenger's side door suddenly flew open, almost causing the passenger to be thrown from the vehicle. The vehicle was taken larry h. Miller ford draper (11442 s lone peak pkwy, draper, ut 84020, (801) 742-5237, and the contact was informed that there was an in-house recall on the vehicle for a defective door latch. The contact stated that the door failed to remain securely closed and was secured using a rope. The repair was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,630.

Filed Feb 9, 2020 · Body · 54,000 miles · GA

The driver's side door rattles. I brought to my home dealership twice with no luck for them to diagnose. I brought to a 3rd party ford dealership, they diagnosed the problem and replaced the seal/gasket liner around the door. 2 years later, the same issue has returned. I brought to my dealership where I currently live twice with them stating they could not retrigger the noise, although it's very audible any time the truck is driven. Priced me $500 to correct, even though I have an extended warranty that apparently covers nothing. Not sure if it's connected to the door latch issue or not, but a clear wind audible noise is heard anytime the truck is driven.