2017 Ford F-350 SD: backup camera failure

Filed Aug 6, 2025 · Visibility · CA

When backing into my driveway, I was not able to see with my backup cameras the steps that protruded into my driveway. I almost backed into the steps. The camera is blurry. The dealership will not replace camera.

Filed Sep 18, 2023 · AZ

We live in AZ and the backup camera will not work when it's hot outside. The picture is a snowy screen until it cools down.

Filed Jul 16, 2023 · Electrical · NH

Rear View Camera is very Cloudy Trucks with 360 camera are already included in a recall, my truck does not have 360 camera but has the same cloudy camera issues that has been getting progressively worse to the point rear view camera is useless.

Filed Apr 11, 2023 · Driver assistance · CA

The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the rearview camera intermittently displayed a blurry image. The contact stated that the failure persisted. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Protection); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Filed Mar 21, 2023 · Driver assistance · 55,000 miles · MI

The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the camera displayed a hazy and distorted image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the failure could not be duplicated. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

Filed Jan 25, 2023 · Driver assistance, Steering · 10,000 miles · NM

The contact owns a 2017 Ford F-350. The contact received notification of the federal safety agency Campaign Numbers: 22V880000 (Power Train) and 22V644000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was foggy. Additionally, the vehicle was shuddering while driving and the vehicle would hesitate to respond upon depressing the accelerator pedal. The power train warning light was illuminated. A message indicating a steering failure was displayed. The contact related the failure to the recalls. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact also stated that the tailgate of the vehicle would open independently while driving. The contact stated that the failure had been occurring intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

Filed Oct 26, 2022 · Body · NC

The tailgate has been malfunctioning since day one and I had it kind of working here and there but then it ended up coming apart completely and the backup camera has been lost due to that and I just seen that that is a problem that they've had with many of these vehicles and I would love to get that fixed. Also because I do not have no backup camera on this truck it's just crazy. I mean I use it for work and I pull a lot of trailers and it was just you know. I don't even know what to say. I would please love it if somebody could help me get these problems fixed with Ford. I have tried and tried to no avail. I think they're trying to wait for me to get many many miles on my truck. I started trying to get this stuff fixed when I was back at $65,000 mi. You know and they was will not fix nothing. I realized that the door had water in it way back then and they just won't fix it. The tail lights do the same thing. My number is [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Jul 19, 2022 · Electrical · TX

Back-UP and 360 degree cameras have failed and are malfunctioning. They have been replaced twice and safety issue still exists. The cameras are foggy and especially at night and are not very clear. Safety hazard has occurred on several occasions where a child, person or object behind the vehicle are not clearly seen. There is a safety recall for 2019 super duty trucks but not for the 2017 models. This safety issue is very common according to internet searches and several vehicles all have the same issues and concerns. God forbid that a child or person is hurt because of the low visibility of these cameras. It is not only the back-up rearview camera but all of the cameras that are part of the 360 degree view of visibility. The side cameras as well as the forward facing camera all have the same issue. Ford should recall and remedy this issue before anyone gets hurt or killed if it hasn't already happened because of this issue.

Filed Oct 17, 2021 · Driver assistance · OR

Backup camera intermittently does not switch off when shifting into drive and moving forward, leaving a display that shows the road running backwards as you drive forwards, from there it may randomly turn bright blue, become pixelated - very distracting. Only way I've found to get it back to normal is to turn the vehicle completely off, and restart it. Yes it can be inspected, however it does happens intermittently, I can make and produce a video clip if necessary. No it hasn't been been inspected by anybody other than myself or my passengers. No there are not any warning lamps/messages/etc...

Filed Feb 11, 2020 · 27,000 miles · NJ

Refr: rear back-up camera. The back-up camera view has a cloudy/foggy appearance. It is severe enough that it is useless. Online research has shown this to be a wide-spread problem. The various 'fixes' attempted have had spotty success in correcting the problem. The dealer informed me that ford is aware of the problem. The dealer recommended replacing the control module for the camera system at a very high cost to me (I have not done the repair). The increased safety benefit to having a back-up camera has been completely compromised. (as a side note, there are several cameras on this vehicle. All but one have a cloudy/foggy appearance, but it is the back-up camera that is of most concern because of the blind areas that cannot be seen without it when backing up.)

Filed Jul 10, 2019 · Locks · 15,900 miles · VA

Tl* the contact owns a 2017 ford f-350. While driving 25 MPH, the tailgate unlatched independently. The contact noticed the failure while looking at the backup camera. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 15,900. *bf

Filed Feb 14, 2019 · Locks · 39,000 miles · CT

Tl* the contact owns a 2017 ford f-350. The contact stated that the tailgate unlatched independently while the vehicle was being driven. The failure was experienced several times. On one occasion, while hauling a trailer, the tailgate unlatched and damaged the trailer and destroyed the reverse camera that was housed in the tailgate door. The vehicle was taken to an unknown dealer who stated that the vehicle needed to be taken to a body shop to repair the tailgate before an inspection could be performed. The tailgate was not repaired. The manufacturer was not contacted. The failure mileage was 39,000.