The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of the federal safety agency Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The manufacturer was notified of the failure and gave the contact the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.
2015 Ford F-350 SD: backup camera failure
9 of the 209 complaints about the 2015 Ford F-350 SD describe backup camera failure.
- owner complaints
- 9
- of this car's complaints
- 4%
- typical mileage
- 70,000
- recalls
- 0
Backup camera failure by model year
What owners say
The contact owns a 2015 Ford F-350. The contact stated that the rearview camera displayed a black image while in reverse(R). The vehicle was taken to the dealer, where two modules were replaced, and the new modules were reprogrammed at the contact's expense; however, the failure reoccurred approximately two months later. The contact later received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was completed. The contact requested reimbursement from the manufacturer and sent supporting documents; however, the manufacturer denied reimbursement because the vehicle was previously repaired due to a rearview camera black image while the recall pertained to a blank image. The failure mileage was approximately 35,576.
The contact owns a 2015 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 25V270000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.
The contact owns a 2015 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact's wife owns a 2015 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was intermittently distorted or blank. Additionally, the messages “Camera Unavailable” and to “Contact Dealer” were displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 186,000. VIN tool confirms parts not available.
Rear Camera intermittent failure. I was just notified of the recall, but I'm experiencing the issue. Ford doesn't want to authorize the repair under the recall, even though they sent the notice, and I'm having the problem.
The back up camera on my F350 froze the image on the screen as I was backing up, and I didn’t realize that I had backed into my daughter’s car. I ripped my fender off and wedged my tires up underneath her CRV there was no warning and I didn’t realize there was a recall on it because I hadn’t gotten anything in the mail. I did it my own driveway so I didn’t call the police and I haven’t turned on insurance yet. I wanted to see what I needed to do
The backup camera fails to function when truck is in reverse causing a back over danger to children it was specifically supposed to address.
Tl* the contact owns a 2015 ford f-350. The contact stated that when the gear shifter was shifted to reverse, the back-up camera became distorted, displaying multiple random colors and powering off and on independently. The contact was then unable to determine what was behind the vehicle. Joe bullard ford lincoln (19684 us-43, grove hill, al 36451, 877‑710‑9321) was contacted and informed of the failure. The contact was informed of a recall however, neither the VIN nor the year/make/model were included. The manufacturer was made aware of the failure and referred the contact to the federal safety agency for assistance. The approximate failure mileage was 43,000.
Service bulletins that may apply
- Customer Satisfaction Program 25N15
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- Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24A0 stored in the...
- Ssm 48619
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Ford F-350 SD backup camera
Is backup camera failure a common problem on the 2015 Ford F-350 SD?
9 of 209 owner complaints about the 2015 Ford F-350 SD (4%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2015 Ford F-350 SD?
There are 0 recalls and 23 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford F-350 SD
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