Ford F-350 SD backup camera problems

Filed Oct 14, 2026 · Visibility · OH

When using the rear camera while towing a trailer, the image is partially blocked by a persistent message stating “full view not available”. This creates a safety issue as it obscures the driver’s view of the trailer and/or the trailer load. It is critical to be able to monitor the trailer and the load during towing to ensure a hazardous condition is not developing. I believe the rear view camera is working as designed, that is I do not believe there is a defect or failure in the hardware. However the design of the message is the problem. If the driver needs to know that “full view not available” then the message should be moved to a different part of the screen to not obscure the view of the trailer.

Filed Aug 16, 2026 · Electrical · AZ

The backup camera on the tailgate fails about 50% of the time when shifting into reverse. The screen is black. When it fails, I can sometimes get it to work by opening, then slamming the tailgate. I suspect that there is an intermittent open circuit in the camera system. This presents a dangerous situation when trying to back this very large dual rear wheel vehicle. This is not related to the current recall for another issue with the camera when backing into a darkened area.

Filed Jun 3, 2026 · CA

When the vehicle is moving forward, and rear camera is selected to visibly confirm the status of anything behind the vehicle, there is a giant black bar/box that states "full view not available" Clearly this is a safety hazard in the sense that I am unable to rapidly assess and determine the status of anything behind my vehicle, be it a trailer, a hitch mounted bike rack, or another vehicle. Ford should be required to remove all of these distractions from their software immediately.

Filed May 13, 2026 · Driver assistance · 216,000 miles · NY

The contact owns a 2016 Ford F-350. The contact stated while reversing, the rear view camera independently blanked on and off. The contact received a recall notification, the federal safety agency Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The failure reoccurred. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. In addition, the contact stated that the failure was peristent. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,000.

Filed Apr 16, 2026 · Driver assistance, Electrical · NY

I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 16, 2026 · Driver assistance, Electrical · NY

This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 6, 2026 · Driver assistance, Electrical · PA · crash

When putting truck in reverse the rear cameras pop on the 12 inch screen, as I was backing up the screen flashed couple times and froze. Not knowing with no beeping, no real time video or even the collision control braking did not work causing me to back into a concrete light post causing damage to the rear bumper and side panel. This has flickered couple times before but not like this. The truck only has 2502 miles on it.

Filed Mar 27, 2026 · Driver assistance · MA

My rearview camera is showing a distorted image and then goes blank while in reverse creating a safety issue while backing up. The camera is doing everything listed in the following recall campaigns: 20C19/22V252 20C19/24V188 20C19/20V575 but Ford says my truck does not qualify for the recall because my VIN is not listed in the recall.

Filed Feb 26, 2026 · AZ

My 2016 Ford F-350 is included in the federal safety agency recall [campaign number 25S89/25V572] for rearview camera failure. I received notice probably a year ago and it stopped working 2 days ago. The camera is currently malfunctioning and I can not see behind me when I back up. Dealers state no parts available and no timeline for repair, only willing to help if I pay a $200 diagnostic fee. Vehicle remains unrepaired.

Filed Feb 19, 2026 · Driver assistance · 55,000 miles · AZ

The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of the federal safety agency Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The manufacturer was notified of the failure and gave the contact the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.