My rearview camera is showing a distorted image and then goes blank while in reverse creating a safety issue while backing up. The camera is doing everything listed in the following recall campaigns: 20C19/22V252 20C19/24V188 20C19/20V575 but Ford says my truck does not qualify for the recall because my VIN is not listed in the recall.
2019 Ford F-350 SD: backup camera failure
16 of the 467 complaints about the 2019 Ford F-350 SD describe backup camera failure.
- owner complaints
- 16
- of this car's complaints
- 3%
- typical mileage
- 40,000
- recalls
- 0
Backup camera failure by model year
What owners say
My back up camera is not working.
The contact owns a 2019 Ford F-350. The contact stated that while reversing, the rearview camera failed to display a rearview image. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 25V442000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 40,000.
The contact owns a 2019 Ford F-350. The contact stated that while reversing, the rearview camera failed to display a rearview image. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 25V442000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 40,000.
Rear backup camera foggy, can barely see the lines. I understand there is a possible recall but my vehicle doesn't show it
We started to have issues with our back up camera sporadically working, images appearing fuzzy and now the camera has gone completely blank - blue screen. We use this pickup truck to plow in the winter and the camera is important for that. Not having a working back up camera is a safety hazard under normal conditions as well. The issue is that Ford has a recall on "certain" 2019 F-350 trucks with back up camera issues WHICH ARE THE EXACT SAME ISSUES that are happening with our back up camera. This can not be a coincidence. I have called the Ford recall line and spoke to a representative who told me he would document my issue and forward the call information on to his manager. He told me to report it to the federal safety agency as well. This is absolutely the same issue and we are not happy that they won't do right by us and take care of this issue.
The back up camera will display a blue screen when truck is in reverse. This is a full size truck and I am unable to see behind me when trying to backup. There have been recalls on this issue with ford but apparently my truck is not one of them.
As well as rear camera failure I have the front camera failure. Which is worse cannot see out of the front camera really at all. Looks like a white screen. Safety for others as well as myself are at risk on a daily basis. You cannot see if there's small children or objects in front of your vehicle when you're leaving. Dealership has looked at it. This camera actually started to fail before the rear backup camera. This is a very serious problem and needs to be fixed by Ford immediately a recall needs issued it's a matter of time before someone is killed or a child is killed.
Safety Recall Notice 22S51 / the federal safety agency Recall 22V644 We were notified on September 2022 of this recall after noticing our rear camera was defective. As of April 23, 2023, the manufacturer has failed to remedy this safety recall. Ford is saying the remedy (rear view camera parts) are not available. I am asking that the federal safety agency engage with Ford to expedite resolution of this recall.
The contact owns a 2019 Ford F-350. The contact stated that on various occasions, the rearview camera displayed a blurry image. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 28,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera was foggy and failed to display a clear image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-350. The contact stated that while reversing, the rearview camera was displaying a cloudy image. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that various local dealers were contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when parts would become available. The contact was advised to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Service bulletins that may apply
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Related recalls
No recalls on record for this model year.
Questions about the 2019 Ford F-350 SD backup camera
Is backup camera failure a common problem on the 2019 Ford F-350 SD?
16 of 467 owner complaints about the 2019 Ford F-350 SD (3%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Ford F-350 SD?
There are 0 recalls and 62 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford F-350 SD
Check engine light 9Fuel pump 9Ball joint 7Fire or smoke 7Jerking 7Power steering loss 6Shudder 6Door locks 5Tire blowout 5
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