The contact owns a 2019 Ford F-350. The contact stated that the driver's side front door latch failed to lock and securely close the door. The contact stated that the failure only occurred during cold weather. The failure had occurred 4 times. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The contact was informed that there was an undisclosed Customer Satisfaction Program for the door latch freezing and the door lock actuator failing to operate as designed; however, the contact was not provided the CSP number. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 82,000.
2019 Ford F-350 SD: doors won't lock, open or latch
5 of the 467 complaints about the 2019 Ford F-350 SD describe doors won't lock, open or latch.
- owner complaints
- 5
- of this car's complaints
- 1%
- typical mileage
- 2,800
- recalls
- 1
Doors won't lock, open or latch by model year
What owners say
The contact owns a 2019 Ford F-350. The contact stated while driving or while the vehicle was parked, the doors would freeze in cold weather and failed to latch securely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the federal safety agency Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns). The failure mileage was 91,620.
Truck door locks to not operate in cold weather. Additionally door will not latch shut. Found this out when driving around a bend in the road and my rear passenger side door flew open. Thankfully there was no passenger as they could have been flown out of the truck. This is known problem with these ford trucks. Refer to fsa 18n03 which is a field service action bulletin. Why they are not recalling these vehicles is a mystery to me. This is a huge safety issue. I have made an appointment with the dealer that I bought the vehicle from. They tell me that a technician needs to take each door apart and apply sealants and lubrication to the parts. In searching out this problem on the internet, other owners who are also experiencing this problem have complained that the dealer fix does not work..that the problem reoccurs. I'm very concerned that this problem is not being addressed by the manufacturer. I paid over 80k for this truck and I'm driving around in a safety hazard.
Previous complaint #11160684. I took my new f-350 to framingham ford for a "frozen" door latch on 1/17/18. They followed ford recall 18n03 for 2017-18 models. I picked it up on 1/19/18 and the door would not latch again! It had been dry for three days. I don't think it is necessarily a frozen water issue. It might be something to due with cold. It was dry and cold, around 22 degrees both days the latch would not engage.
This is a 2019 f-350. The drivers door latch froze. I could not close the door until the truck warmed up and thawed. The weather and truck were dry and cold. It had rained two days earlier. This should not happen in 2019. *dt *dt
Service bulletins that may apply
- One or more power door locks inoperative
- Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate
- In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have...
- One or more power door locks inoperative
- On your vehicle, moisture and water entering a power door lock actuator housing could
- In some of the affected vehicles, moisture and water entering a power door lock actuator housing can
Related recalls
Latches/locks/linkages: tailgate: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
- Risk
- Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S48.
Recall number 19V864000 · Recall details
Questions about the 2019 Ford F-350 SD door locks
Is doors won't lock, open or latch a common problem on the 2019 Ford F-350 SD?
5 of 467 owner complaints about the 2019 Ford F-350 SD (1%) mention doors won't lock, open or latch. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2019 Ford F-350 SD?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford F-350 SD
Backup camera 16Check engine light 9Fuel pump 9Ball joint 7Fire or smoke 7Jerking 7Power steering loss 6Shudder 6Tire blowout 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Ford F-350 SD?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history