Ford F-350 SD door locks problems

Filed Jan 29, 2026 · Body · AK

My truck had a recall for the door locks freezing, which my truck had an issue with. The dealer performed the recall and 1 of the doors continued to freeze. The door will not latch and it will open when driving down the road. I took it back to the dealer and they charged me to diagnose and confirm it's still doing it. They will not repair it again, they said the recall repair was inadequate and it would cost 900$ to fix.

Filed Jan 23, 2026 · Body · CT

Our truck is currently experiencing issue with the driver side door. In cold temperatures, the door will not open from the outside of the vehicle nor the inside of the vehicle. This is a known Ford recall with the F150 series as well. TSB/SSM 50543: SSM 50543 is a Ford Special Service Message addressing freezing door latches on 2021-2022 F-150 trucks. It addresses issues with doors failing to lock, unlock, or open in freezing temperatures due to water intrusion, instructing dealers to inspect and, if necessary, replace door latch cables and actuators. This is EXACTLY what we are experiencing with our 2022 F350.

Filed Sep 11, 2025 · Body · MT

The front doors come open while driving down the road in cold weather. Multiple dealerships have to me to just deal with it. My children have to hold the doors shut while we are going down the road or I have to hold the driver's door shut while driving. There was a recall issued for certain 2023 F-350's regarding a door latch mechanism malfunction but apparently it doesn't apply to my pickup even though me doors don't stay shut while driving and multiple dealerships tell me there is nothing, they can do to fix it. When one of us gets hurt, falls off, or has a door hit by oncoming traffic, what am I supposed to do? The safety of my children does not matter to Ford motor company or their Montana dealerships. It happens regularly, not just once. Speed is not a factor, I can be driving 5 mph or 75 mph when it happens.

Filed May 21, 2025 · Electrical · WV

Driver door will not lock or unlock.

Filed Mar 5, 2025 · Body · MT

Front doors will not close and latch when it is cold outside. Multiple dealerships have told me there is nothing that they can do to fix this issue. Doors will come open while driving if they don't latch. I often have to use a ratchet strap to keep doors shut from the inside while driving in cold weather. Apparently, according to Ford, I am a stupid girl that should just live with this issue and wait for my kids to fall out of my pickup.

Filed Feb 18, 2025 · VA

While driving on the highway at 65 MPH, my driver’s door flew open, and the door will not latch. This almost caused my truck to hit another car causing me to swerve to the shoulder to prevent a major accident. This was a very scary incident and should be investigated further.

Filed Feb 7, 2025 · Locks · 82,000 miles · WA

The contact owns a 2019 Ford F-350. The contact stated that the driver's side front door latch failed to lock and securely close the door. The contact stated that the failure only occurred during cold weather. The failure had occurred 4 times. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The contact was informed that there was an undisclosed Customer Satisfaction Program for the door latch freezing and the door lock actuator failing to operate as designed; however, the contact was not provided the CSP number. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 82,000.

Filed Jan 31, 2025 · Locks · 22,000 miles · CO

The contact owns a 2020 Ford F-350. The contact stated that while hauling a trailer, the tailgate lowered unexpectedly. Additionally, during the summer, the door latch system failed to open from outside while the doors were unlocked. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the latching spring and the latching system needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 22,000.

Filed Jan 23, 2025 · Body · WA

2017 Ford F-350 with door latches that freeze. There are multiple symptoms which occur whenever the temperature drops below 32 degrees: (1) The door will not open when door handle pulled, (2) the door opens but latch sticks in the "open" position which does not allow door to latch closed, or (3) the door opens while driving due to not being fully latched. I have only had #3 happen once. Primarily, #2 is the scenario that happens most often. I am able to open the driver's door, but cannot drive the vehicle until I am able to exercise or warm up the latching mechanism enough to safely latch the door. This is accomplished by pressing the door lock/unlock switch repeatedly or slamming and holding the door, then pressing the lock button. I am told by the dealership that my VIN does not qualify for Recall 17S33. It did qualify for Customer Service Program 18N03, which was performed in 2022. However, the "fix" did not last beyond a month or so and Ford clearly states that 18N03 is a "One Time Only" repair. It seems to me that Ford knew back in 2017 (or before) they had problems with freezing door latches as this also occurs on the F150 and there have been MULTIPLE recalls that still have not fixed the issue. At best, this is annoying that a $75,000 vehicle cannot be driven until the door has been slammed, exercised, or manipulated enough times to allow the door to latch. This, of course, assume the door opens to begin with. At worst, this vehicle is a rolling deathtrap as the occupants wait for the door to suddenly open while moving. My dealer is no help. They lean on the "One Time Only" clause in 18N03. They have charged parts to my extended warranty without knowing if the part is bad or the cause of the problem, then smile as they tell me there is "no charge" to me.

Filed Jan 3, 2025 · Locks · 91,620 miles · SD

The contact owns a 2019 Ford F-350. The contact stated while driving or while the vehicle was parked, the doors would freeze in cold weather and failed to latch securely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the federal safety agency Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns). The failure mileage was 91,620.