Ford F-350 SD key fob problems

Filed Jul 23, 2024 · WA

The truck is equipped with an electronic tail gate release. I was pulling a 40’ 5th wheel leaving an RV park when the tailgate lowered causing significant damage to the tailgate and the trailer. I verified the tailgate was up and pulled on it to ensure it was secure once I connected to the trailer. The key fob was on my pocket..

Filed Feb 14, 2024 · Locks · 45,500 miles · TN

The contact owns a 2020 Ford F-350. The contact stated that after the vehicle had been exposed to an extremely cold weather, he attempted to open the front passenger's side door to let his friend in the vehicle. The contact stated that while using the key fob and the door lock switch to attempt to open the door, the front passenger's side door failed to unlock. The contact stated that he was able to open the door by using the interior door handle. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 20M04. The dealer advised the contact to take the vehicle to their location to be repaired. The vehicle was not repaired. The failure mileage was approximately 45,500.

Filed Sep 1, 2021 · FL

The tailgate came down on its own while I was towing a fifth-wheel trailer. When I turned to come onto a road, the tailgate came in contact with the trailer. This both put the safety of myself and passengers/public at risk and also damaged the front compartment of the trailer. The vehicles keyfob was not in my pocket so I do not think that the tailgate could have been opened from it. I took the vehicle to Ford and they said that my truck does not meet all of the requirements of the 19S48 tailgate recall on 2017-2019 Superduty trucks. There was no warning light or any other visual indication that I was driving with the tailgate down. I'm concerned as I do not want this to happen again to my vehicle or others.

Filed Jun 30, 2021 · Electrical · FL

Engine Start/Brake Interlock Failure. After using the remote start feature to start the engine, upon entering the vehicle it is not required to press the brake pedal to press the Engine Start Button to engage the vehicle's"drive" features. Unlike when simply entering the vehicle and "Starting" the engine you are required to press the brake pedal to start the engine and engage the driving functions. This is a huge safety issue if children were allowed to enter the vehicle without the driver present the children would have total access to the car even though the key fob was not inside the vehicle.

Filed Nov 2, 2020 · Body · 5,000 miles · CA

Tl* the contact owns a 2019 ford f-350. The contact stated that while driving at an undisclosed speed, the tailgate unlatched after the key fob was inadvertently depressed in his pocket. The contact stated that there was damage to the tailgate. The vehicle was taken to henry curtis ford (1120 auto center dr, petaluma, ca 94952, (707) 769-2300) to be inspected. The contact was referred to napa county ford (570 soscol ave, napa, ca 94559, (707) 255-2580). The contact was informed that the vehicle operated without the boundaries of how the vehicle was designed to operate. The contact stated that the mechanic agreed that there was a design flaw within the vehicle. The vehicle was not repaired. The dealer closed the case as per the manufacturer's request. The manufacturer was contacted and informed of the failure and referred the contact back to the dealer for assistance. The approximate failure mileage was 5,000.

Filed Aug 12, 2020 · Body · 48,500 miles · WA

Occasionally, the tailgate will automatically fall, when I put the transmission in reverse, from a stationary position. I verified that this can happen when the key fob is not in my pocket. Thankfully, it hasn't happened while driving. The truck has less than 50k miles on it. It started, for me, soon after I purchased it used, in june 2020.

Filed Feb 24, 2020 · Electrical · 500 miles · TX

You did a recall for the tailgate opening because of moisture in a sensor but you still have not done a recall for the tailgate opening due to the key fob. You say all the damage that can be caused should the tailgate opening while pulling a trailer. If you have the key fob in your pocket it can bump the tailgate open button twice (just while walking) and open the tailgate. This needs to be able to be disabled. The damage possibility is identical. Please get this corrected. Should it come open in my yard while I am working and comes down on my granddaughters head it could be deadly. Please correct this. I have seen a lot of complaints about this.

Filed Oct 29, 2019 · 3,391 miles · OR

Ford 2018 f-350 super duty uncommanded tailgate opening with 3577 miles. Vehicle can be parked , stationary, turning or in motion and tailgate will open on its own without warning. Vehicle taken to ford dealer on 3-seperate occasion's and still unable to duplicate tailgate issue. Dealer did state it happen to them once in the shop. Total of 13 days in dealer shop. I called ford customer relationship center and was advised to take vehicle back to ford dealer. This vehicle is equipped with electronic tailgate that can be opened with the key fobs. Ford dealer has advised me from , human error pushing tailgate button, garage door opener or low battery on key fobs. All those issues have been addressed without any success. I did find on line a identical issue and a ford service bulletin (tsb) 17-2196 was issued on a ford 2017 super duty trucks but not for 2018 trucks. As of this date I quit counting after 30-tailgate openings. I have now attached a chain on tailgate to inside truck body to prevent the tailgate opening and loosing my cargo in truck bed. Note: there is no mechanical device to lock the tailgate or to override electrical component of tailgate?

Filed Oct 17, 2019 · Locks · 25,000 miles · WA

Tailgate opens on its own unexpectedly. It seems like it happens when putting it in gear. Never had it happen at much speed. It happens at least once every week or two. Seems to happen a lot while backing up. It also happens just sitting there. Have it happen with key fob just sitting in the console and nobody touching it.

Filed Oct 15, 2019 · Body · 200 miles · OH

I purchased this f350 new, and took delivery of this vehicle on december 12 2019. 8 times since receiving. This vehicle I have experienced eight (8) un commanded tailgate releases. I noticed that the tailgate was down when receiving a warning while backing. I have a tonneau cover on the truck which prevents the rear camera from showing the tailgate open. As of yet I have not lost any cargo as a result of this opening. I did not hit I the inside release, or the key fob to direct the opening.