Rear passenger door latch failed approximately a year ago. Front passenger door latch failed 4/3/15.
2012 Ford Fiesta body complaints
Page 3 of 5: complaints 41 to 70 of 128, newest first, as owners wrote them.
Rear driver side door fails to latch. First occurrence was 3/27/2015 in the driveway after returning home. The door properly latched about 15 minutes prior to the initial incident and will not latch at all now.
Tl*the contact owns a 2012 ford fiesta. The contact stated that the rear hatch failed to close on the vehicle. The hatch opened in dependently and the door open chime sounded. The failure was intermittent. The vehicle was not diagnosed or repaired. The failure mileage was 51,000.
This car has had 2 door latches fail and need replacement after only 50,000 miles and no collisions. In october of 2014, the rear passenger side door latch failed and required replacement as per the dealership. The car was outside the bumper-to-bumper warranty at this time. However, I believed this was a major safety concern as the door would not close, requiring me to tie it down with a bungee cord. I contact ford motor company multiple times and they would not offer any sort of assistance with the repair. After paying for the repairs out of pocket, the front passenger side door latch failed in march of 2015. Once again, I contact ford. This time my case was escalated to a regional customer service manager but the end result was the same. This car is only 3 years old with 50,000 miles on it and two door latches have failed. This is a major safety issue. Two defective door latches have left me with two doors which would not close and required tying ropes and bungee cords to seats to secure them. Even with these measures, the doors were still prone to swinging open while driving. Without the doors being able to fully close, I also could not lock my car. As of march 24th 2015, no recall on these door latches has been issued despite this being a known issue with the service manager at my ford dealership and the ford customer service. This is unacceptable and I believe ford should be required to fix these defective door latches. Once again, these are major safety issues and substantial expenses costing me $400+ per each door latch replacement.
I was driving in my vehicle with my nephew in the back seat. I was going between 45-50 MPH around a curve and the rear passenger door where my nephew was sitting flew open. I had to pull the car over to try to shut the door. It would not stay closed after that. My sister who was in the front seat had to move to the back to keep the door shut so I could get home. Now I have a tie down across my entire back seat to keep the door from swinging open while driving. And to hold it shut so that I can lock my car. Because my warranty is up ford will not cover this defective part and gave me an estimate of 400-500 dollars.
After shopping and loading the groceries into the car. The right rear passenger door would not stay shut. The door latch would not latch. After tying it shut and taking it to my mechanic, he advised me that the door latch had broken. This vehicle was not involved in any incidents or accidents. I called my local ford dealer and they reported they were aware of an issue with the rear door latches but that there was not an active recall on them. It will cost me at least $300.00 to have it fixed.
I had bought the car on march 10 2014, since then 2 different doors had opened up while driving on the highway with my family in the car one opening on my wife (front seat) and the other my 9 year old daughter(back seat). The third incident happened as my same 9 year old shut the door it swung back hitting her in the face bringing the total to 3 separate incidents. These doors shouldn't have a problem as this car is rarely used for family outing but only for my wife to go to and from work.
The right rear-door on my 2012 ford fiesta one day failed to latch, and it hasn't latched since. The door is now sitting ajar at all times and I have to tie it closed. The "door ajar" warning light on the dash comes on randomly as I drive down the road or turn corners, and the "door ajar dinging sound" plays randomly. I took it in to a ford dealership to have it looked at, as well as see if anyone else has had this issue. The gentleman said no one has had any door latch issues on the 2012 ford fiesta. He gave me an estimate of $418 to have it replaced -- but I found this article that says different. Http://www.autoblog.com/2014/09/15/the federal safety agency-ford-fiesta-door-latch-investigation/
Tl*the contact owns a 2012 ford fiesta. The contact stated while driving 30 MPH, the front passenger's side door opened independently. The vehicle was maneuvered to the side of the and road. The door failed to close in a secured position. The vehicle was taken to the dealer, who informed that the front door latch would need to be replaced. The vehicle was repaired. In addition, the transmission clutch was replaced previously on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
The rear passenger side door just came open on its own and would not close. My 6 year old daughter was riding in her booster seat in the rear driver's side seat when it came open. Had she been in the other seat, she could have fallen out! The door will not close at all and in fact, bounced back and hit me when I tried to close it. I now have to tie the door shut with a rope connected to the other door to keep it in place. The dealership wants $600 to fix it!
I put something in the passenger side back seat, as I closed the door, it bounced back open. I thought something was in the way of making the door close, I checked, nothing was there. I thought the latch was stuck, it wasn't. I had to find some bungee cords to keep the door closed on my 42 mile drive home. I could only imagine if my kids were in the car when something like this was to happen.
Got my 3yr old child out of the passenger rear door. Went to close the door and walked away. As I turned it didn't sound right as the door shut. So I tried to close it again. The door latch failed to close the door. So now I am unable to keep the door shut. I was forced to get a rope and tie the door to the other rear door to keep it shut so my interior lights shut off and not kill my battery and to turn the door alarm off.
Tl*the contact owns a 2012 ford fiesta. The contact stated that while driving at 15 MPH, the rear driver door un-latched. The vehicle was taken to a dealer, who diagnosed that the rear driver door latch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,276.
As I was pulling out of the driveway and started driving down the street my front passenger door flew open only to find the door latch to be broken. When the door wont close the lights stay on resulting in a dying battery. Extremely inconvenient and unsafe. This happened again one month later and each time the part was on a national backorder.
While driving out of my neighborhood my rear passenger door latch stopped working. The door swung open as I turned the corner. One could only imagine how terrifying this was for my 7 year old who was sitting right next to that door as it flew open.
I have a 2012 ford fiesta se we were driving and turned a corner and the rear door flew open we pulled over and the door would not stay latched. Bought a bungy cord and tied the two doors together, went to ford the next day and they stated that there was a known problem with the door latches I called customer service brought the car in, contacted by the service adviser stating it would not be covered since my car is out of warranty they want $175 to analysis the problem and + parts and time to fix. I refuse to pay it since the latch should of been recalled. Its a known problem but they will not take action or accept responsibility. I am appalled. What poor customer service they have at fiesta lincoln and berge ford in mesa, az. They do not listen or respond with a solution, call ford if you want too, was their suggestion.
I have a 2012 ford fiesta. The back right door lock has failed and now the rear back door won't remain closed. Luckily this happened while the car wasn't moving. Could have been a huge issue had I actually been in motion.
After dropping off my kids I drive 4 miles and make a left turn my back passenger side door opens up and the message on my dash lights up saying the door is open. I stop on the side of the road and try and close the door but, the door will not latch. Lucky I had bungee cables in my car to close the door to get home. This is a big safety issue that a door can open at any time. This needs to be recalled and fixed before someone gets hurt.
I was riding with my friend today going to lunch in his 2012 ford fiesta when the door slung open as he took a corner causing me to almost fall out! When we reached a stop we tried to close the door and it would not shut! I read online this is a frequent problem! It should be recalled!
The rear passenger door fail to latch..I turned on my car and saw the warning sign on my dash screen saying passenger rear door open .. I try to close it and it did not latch. .. I had to replace the entire lock assy.. The latch fail.. Good luck for me that the door did not open while driving.
The latch on the door became loose and opened. Door latch was on the passenger rear. Took it to dealership and was fixed. Today on december 9, 2014 the passenger front door latch stopped working and no longer closes shut. This time it happened while the car was stopped.
Late in the afternoon, after securing my toddler in the back of my car, I closed the rear-passenger side door and proceeded to start the car in a business parking lot. The door sounded and felt like normal when I closed the door. After starting the car and driving a few yards, the open-door indicator appeared on the dash and I noticed, as I applied the brakes, that the rear-passenger door began to open. After stopping, I inspected the door and found that the door latch had failed completely. The latch could be manipulated by hand, but it would not latch at all. I secured the door as best I could with a neck tie and returned home, concerned that an open door would seriously compromise the safety of the car, in particular, the rear passenger compartment in which my toddler was seated. I took the car to the local ford dealership the following day and the service representative said that ford usually warranties the replacement of the latch. They declined to warranty the latch in my car and I was forced to pay out of pocket for, what seems to me, to be a serious safety defect. The dealership service representative was very surprised by ford's refusal to warranty the latch and encouraged me to keep my receipts in case of a recall.
Car was in motion on the freeway passenger side door flew open and would not stay shut. Pulled over checked incident door would not close at all. Inside lights would not shut off car alarm will not activate. Dealership (ford) wants to charge for another 218$ for replacement part plus inspection fee. So car passenger door is now tied with rope to hold shut.fuse was pulled for lights inside(for batteries sake) passengers now have to climb through driver side of car.
Right rear side passenger door was open. Door was then shut and would not stay closed. Passenger had to hold shut on way to dealership. Part was then replaced but paid for out of pocket. (r/r door latch. Estimation of repairs was $195.01).
The door latch for the rear passenger door stopped working. The door will not close anymore. There was no damage to the door.
Just got done putting bags in my back seat through the rear passenger door. I closed the door and then got in my car and left my house. I turned left out of my neighborhood and the rear passenger door just flew open. I got out to investigate and my door would not shut. I tried over and over again. The latch moved freely at every positron. It is broken internally in the latch or something. This is a very dangerous situation to be in. I have two children in car seats. What if they were in the back seat. This seems to be a issue with these cars and if needs to be addressed before someone gets seriously hurt or even killed.
Today after loading my son into his car seat (luckily I had him secured in the middle of the backseat) I tried to close the rear passenger side door and it would not latch. I tried several times closing and setting the locks, and even setting the child lock to no avail. I had to resort to running bungie cords through the door handle till I could get to the dealership. At least they owned up to it being a warranty issue but maybe they should look into all of the door latches before I get it back.
Right rear door latch failure on 2012 ford fiesta.
The door latch for my passenger door refuses to close. The door swings freely and cannot latch to the car. My passenger almost fell out of the car. Very dangerous and scary situation trying to drive. This is the second time this has happened the first incident was a rear passenger door not latching. The door latch needs to be recalled.
Driving home from work dash indicator warned passenger rear side door was not latched (came open). Stopped and was unable to get door to latch - tied a strap to it to hold it shut. This is the second incident of latch not holding door closed on this fiesta. Ford dealership, energy country in port arthur, tx, replaced passenger door latch when it did the same thing. Very dangerous and getting rid of this vehicle asap.
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