I was driving along and turned the corner and the back door swung open. I pulled over and tried to shut the door and it would not shut. I tried to see what was wrong and the latch seemed to be in an open position but would not engage,. I did not know what to do I went to walmart and purchased some cord so I could tie the doors together. I searched the internet about the problem and there seem to be a problem with the fiesta door latches. I took the car in to palm springs ford on friday , november 14 2014 and after 2 hours was advised it was not covered under the warranty since my warranty was expired after 36,000 miles and they want over 300 dollars with parts and labor to fix the door latch that is obviously should of been a recall from ford since so many people have had that problem with the latches. The service advisor stated that I should call the customer service line which I did and they opened up a case which I handed back to the service advisor, and got a call several days later to advise me that my warranty is out and I would have to pay. I asked the service advisor to have his manager call me. A few hours later the service advisor called back and stated that his manager said he would give me the part at 1/2 price. I asked him to have his manager call me and to this date have not heard from him. I called twice today and asked the service advisor to cal me and still have not heard from him.. I don't' feel like I should have to put out that kind of money on a defective part when ford knows that this part is defective.
2012 Ford Fiesta body complaints
Page 4 of 5: complaints 71 to 100 of 128, newest first, as owners wrote them.
Passenger side door failed to latch and remains open. Need to be tied down to be able to use the vehicle. Approximately 6 months ago the rear passenger side door had the same problem and had to be taken to the dealership to be fixed.
I got into my parked car and the "back passenger door open" warning light went on. I went to close it and it would not close--the catch mechanism would not catch. I took the car to the dealership and they replaced the door. Approximately one month later I had the exact same problem with the front passenger door.
My kids got out of the car at a store. When they went to close the door behind them, it just flew open and would not latch. Still will not latch because it cost $685.00 to repair. This needs to be recalled by ford. I will not stop complaining!
My child went to get into the car this morning and the rear passenger door would not latch. As my only transportation, I had to tie the door shut just to transport my kids and the door is still not completely shut. This is so unsafe for people that this should be recalled immediately.
Rear passenger door latch assembly has broken, the door will not catch and stay closed. After opening the door to get our two year old grand daughter out of the car the door would not re latch. What if this would have allowed the door to come open when driving?
The car was park on the street. I was inside waiting for my mother to return with my sister. My mom open the rear passanger door, got my sister buckled in then try to close the door. The latch was ineffective it would not latch on so it remains open.
Rear door latch would not engage.
Rear passenger door, driver's side. I opened the door to get something out, never coming close to the latch, and when I went to close it, the latch didn't latch. It could not be corrected with manually moving it. Have to take to shop now! Only 37,000!
I opened the rear passenger door to vacuum my 2012 ford fiesta at a car wash and when I finished I noticed the door would not close. The latch will not catch the door. I had to drive all the way home with my rear door open risking it swinging open in traffic. I'm currently awaiting a response from ford.
I have a 2012 4-door ford fiesta. While the car was parked in the driveway, my 42 year old son opened the rear passenger side door, and was unable to close the door, as the latch failed. I called the dealer where I purchased the car from, and have, as yet, to hear from them. The door will not close, I cannot allow my 10 year old granddaughter, or anyone else to ride in the back seat, as it is a safety issue. I have tried to secure the door shut (tied down), but the interior light comes on when I drive over the slightest bump or make a turn, because the door is open. There is a constant warning on my dashboard about the open door. At night, it's difficult to drive with the interior lights on, another safety issue. The car is only 2+ years old. This should not be happening.
Passenger rear door won't close. Latch stays open. Rear door rarely used. This should not happen on a 2 plus year old car with that door being rarely used.
I was driving to work on the freeway and the light came on for my door being open. I pulled over and both my passenger front and back doors were open. When I tried to close them they would not close. Going to the dealership to see what they can do. Ford needs to fix this problem. I could have gotten seriously hurt.
While driving at about 20mph and braking lightly, the rear drivers side door swung open. After stopping I attempted to secure the door but the door would not latch. The door when shut will not stay secured and will swing open. The latch/locking mechanism malfunctioned. I inspected the latch and all parts seem to be there but the latch that catches on the bolt does not lock in place.
Rear door latch stopped working. Door will not stay shut at all. I have to tie its' handle across the back seat to the opposite door handle.
I had just left my home with my wife and child. As we drove up the block, I noticed the light was on indicating a door was open. My wife pushed on her door to check and it was not latched. She tried to pull the door closed again and it would not latch. I had to bring the car back home and secure the door with a bungee cord the car is going to the dealer this morning.
Vehicle parked in driveway. Opened rear passenger side door and it bounced open. Had to use a ratchet secured to opposite door for a few days while part came in at dealer. Was repaired under factory warranty. Less than month later, same thing on front passenger door. Factory warranty expired, but covered under pre owned ford certified warranty except this was $100. Deductible I had to pay. This is safety related and should be fully covered with no deductible.
My daughter opened the rear passenger side of the 2012 ford fiesta and closed it and it did not close, it bounced back. We spent hours looking on the internet and youtube trying to find away of closing the door. After 4 hours in the sun trying to close the door we were able to shut it by pressing the lock button numerous times. A few days ago I was driving to work and the door opened and almost took off the door. Another time I was driving with family members accidentally opened the door. It took us 2 hours of locking and shutting, eventually we were able to close the door. This has caused a potential safety hazard for my your children and anyone that sits in the back seat. This is some sort of factory defect. Even if the door shuts I can never tell when it will open again and chuck a passenger out on the highway and potentially kill someone.
Door flew open and would not latch.
Right rear door will no longer latch. The vehicle is used to commute myself to work so the door is hardly ever used. I pulled a bag from the rear seat and went to shut the door and it popped back open. Manual manipulation of the latch indicates that the latch fails to shut under any circumstances.
When exiting the vehicle the right rear passenger door would not stay closed. Door had to be tied closed to get it to the dealer for repairs. The dealer has had it all day and states it is a known problem and it can take up to 30 days to repair due to limited parts availability. Dealer also states they cannot release the vehicle back to me as it is a safety problem.
Passenger rear door latch broke. All I did was unlock the door and now it will not close. Have to have a cord across the back seat to hold it shut! There needs to be a recall on this immediately! I should not have to spend $250 on this defect that ford screwed up!
Door latch problem with my 4-door 2012 ford fiesta (hatchback). Two separate incidents within a month-and-a-half time-span. The first time, the two back doors would not close/latch. Had to have the car towed to the dealership and it took two weeks for the replacements door latches to come in. The second time, the front right passenger door would not close/latch. Had to tie the door shut and drive it very slowly to the dealership (again), as any left turns caused the door to swing wide open in traffic -- more so when going faster (on the highway, etc.). We waited several weeks to have the part replaced (again).
Door won't close, one day just didn't close, try to shut it and bounced back.
June 22nd 2014 , my son's friend was getting out of the car and closed the rear passenger's door and it would no longer latch. I had to ratchet the 2 rear doors together to hold it shut. Repair cost was $300.00. Second incident was september 20th 2014, my son and I was at a family reunion 300 miles away from home, as we were leaving,he shut his front passenger door and it did not close, the door would not latch. I still had the ratchet in the car from the first failed door latch, so he rode in the back while I held the door shut ratcheted together to the front driver door. I have to get together the $300.00 to replace this failed latch. My question is that if the original parts for the doors failed, will the replacements do the same thing? I am thankful that my son and his friend was not injured, but maybe that is what they are waiting on before they fix this problem.
Rear passenger door of my 2012 ford fiesta will no longer close. The latch appears to be broken, as I can manually manipulate the latch but it does not latch when the door is closed. Luckily the latch broke after I had parked the vehicle, since children were riding in the back seat directly before the latch broke. I now have to keep the door closed via bungee cord. The door simply swings open while driving if the door is not held closed by the bungee cord. I no longer feel safe allowing anyone, especially children, to ride in the back seat of the vehicle since the door is not at all stable.
I was driving my vehicle at appx. 15 MPH when the front passenger door opened on its own. I pulled over and tried to close the door; the door failed to latch or close again. I had to keep it closed with a bungee cord and drive to the dealership. I paid $450 for the repair. I am posting this now, after doing some research; because the same thing the happened the my rear passenger door. Now I will have to bungee that closed and drive, once again, to the dealership to pay another $450 for something that should be recalled. Please recall asap.
I was driving the car down a 4 lane road, going approximately 50 MPH when the dome lights turned on, and a message read "rear passenger door open". Hearing wind, I look back, and sure enough the back passenger door was completely wide open, bouncing back and forth off of the car. I pulled over as soon as I could, got o *trut, tried to close the door, but it would just bounce back open. I had to use a power cord for my iphone charger to try and 'rig' the door to stay closed. It helped, but the door would still manage to swing open as I drove it back home. I took it to the dealership the next day. At the dealership 'capital ford of wilmington', where I bought the car, they asked if I could just drop it off and have someone pick me up; saying that I needed to pay for the rental for them to fix it. I said I can't afford to do that, so they said they would "try to rig it so it will stay shut until I can drop it off and afford the rental car". I waited an hour, they finally said they couldn't rig it to stay closed, so they said they would fix it. Next the man said this to me, "I don't want you to think I can do this all the time, so don't get used to it, but I'm going to give you the rental free of charge, just pay for the gas you use."
While driving in a parking lot, passenger side door came open. Stopped car and door would no longer latch at all. Took to dealership service center; replacement part on backorder; technician mentioned that being huge problem with the fiestas and focuses from that model year.
When driving after making a turn rear driver side door opened up. Had to pull over to check the door, when trying to close the door would bounce back and would not lock. This happened after I had just dropped off my niece at daycare. So glad it did not happen while she was in the car since she was in her car seat on that side. I have to have the door tied with a rope. Took the car to dealership and the one of the service advisors said that since the car was not under warranty anymore I would have to pay $400 in order for the part to be ordered plus labor (my car was not even taken to mechanics to be checked).
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