Ford is refusing to honor extension of warranty in attached notice from Ford which extended warranty on (Transmission Control Module) TCM module for 2012 ford fiestas to 10 years and 150,000 miles. Computer check of systems reports by independent mechanic showed TCM failure. Car disengaged from transmission during highway travel, car has trouble shifting, car sometimes will not start but if retry immediately restarts. When first starting car car will not go into gear even though selected on gear shift. Sometimes when shifting failure occurs check transmission light goes on. Problems temporarily fixes if perform transmission reset procedure. Ford will not honor warranty. Repair shops reporting 4 month backlog on replacement TCM. Ford will not provide rental car while waiting for part. Car is dangerous to drive because can lose power on highway and acts like car in neutral
2012 Ford Fiesta: stuck in gear or won't shift
20 of the 617 complaints about the 2012 Ford Fiesta describe stuck in gear or won't shift.
- owner complaints
- 20
- of this car's complaints
- 3%
- typical mileage
- 67,100
- recalls
- 0
Stuck in gear or won't shift by model year
What owners say
On 07/04/2022 my car had a no crank no start condition with a limp mode/PCM/TCM light coming on. It got progressively worse and would not shift into gear while driving; it was stuck in neutral. I took it to a Ford service shop and they determined I needed an entire new clutch assembly. Ford did the repair and then said I need a new transmission control unit. That part is on back order for an estimated 44,000 vehicles. Luckily they ended up having one and installed it and my car was repaired. The total bill was $4000 plus $987 for rental and transportation while it was being repaired. People need to be aware of how much of an inconvenience that Ford will not cover all transmission parts when they know the PowerShift transmission is faulty. Ford dealerships will not cover the clutches because it is a wear part. How am i going to have a $4000 repair bill at 79k miles.
The contact owns a 2012 Ford Fiesta. The contact stated while driving 40 MPH, the vehicle stalled and went into the LIMP mode. There was no warning light illuminated. The contact was able to restart the vehicle; however, the failure reoccurred several times while veering to the side of the road. The vehicle was towed to the residence. The contact was able to drive the vehicle to the dealer; however, the vehicle would not exceed 20 MPH. The check engine warning light was illuminated. The dealer diagnosed that the transmission control module (TCM), the transmission clutch assembly, and the battery needed to be replaced. The vehicle was not repaired. The contact associated the failure with Ford Customer Satisfaction Program Campaign Number: 14M02 (Transmission Control Module Extended Warranty Coverage). The manufacturer was notified of the failure. The failure mileage was approximately 74,870.
Transmission Malfunction, this is the 4th time that I am having to replace the transmission. I am taking the car back to dealership to get the transmission fixed for the 5th time. The car jerks when it comes to a stop. Hard time accelerating or does not accelerate. I put the car in R and it did not budge at all, even turned the car off and turned it back on same thing. This car should not be permitted on the road. Does not shift gears properly, the RPM run very high. I am afraid to drive this car constantly, even after I get it out of the shop because I just know that the transmission will eventually malfunction on me again. Very unsafe and unreliable to drive.
Transmission fails to operate properly it will not shift into gear and will not start the vehicle without manually shifting through the gears to start the vehicle while driving the computer display reads wait 5 min the transmission is is hot.
Terrible shuttering from the transmission, I had to bring it to the local ford after I changed the battery, it wouldn't shift thought the gears. So they changed the transmission control module and the solenoid's, 4 months later my fiance was driving down the high way and the car looses all power (steering, braking, e.c.t) I take it to the local ford dealer it takes them 32 days to get back to me to tell me its going to need a new transmisson witch cost $4,800 to fix a $7,500 car and there's nothing they can do about that. Knowing that this is a major problem for these vehicles. Car just rejects fuel and fuel pumps randomly.
The transmissions does not shift correctly, the car shutters and does not accelerate correctly.
The vehicle has a transmission shudder and does not shift gear properly as it accelerates. This causes the vehicle to be subject to unexpected conditions of lack of response which may cause safety issues.
Fiesta does not shift correctly. Shudders at stop lights and hesitates when accelerating. Pull out in traffic and car may or may not go. Have had at shop multiple times for this. Ford has provided software updates and replace clutch several times. Last oil change, I asked for software update because it still shudders and hesitates. Told out of warranty. It would cost me 150 to diagnose and repair would be my responsibility. Cant afford this. Lost work due to service repairs. Not safe to depend on.
The transmission slips, lags, does not shift at times, will stay in a gear too low or too high. Ongoing since I purchased it. Have taken to dealer numerous times for repair.
I took my car to a ford dealership to take action on recall 14m01. They replaced the clutch under warranty and returned my car to me. A day later my car flashed a check engine light while I was 45 minutes away from home on the highway. Codes that came up were addressed & the vehicles condition worsened until it went fully into limp mode while returning from an attempt to restart the computer.
When it rains the doors or windows leaks and the inside gets mold all over. I had the door latches fixed because when I tried to shut the rear passenger would not shut, opened up when I was about three blocks from my house already and I have takep it in for the transmission twice. The clutch doesn't shift when it supposed to, when at lights and stop signs.
Service bulletins that may apply
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with...
- Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or...
- This customer satisfaction program updates the TCM software in affected vehicles to provide improved...
- Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
Related recalls
No recalls on record for this model year.
Questions about the 2012 Ford Fiesta won't shift
Is stuck in gear or won't shift a common problem on the 2012 Ford Fiesta?
20 of 617 owner complaints about the 2012 Ford Fiesta (3%) mention stuck in gear or won't shift. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2012 Ford Fiesta?
There are 0 recalls and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Ford Fiesta
Door locks 130Jerking 83Stalling 82Shudder 80Grinding brakes 42Hesitation 42Slipping 32Check engine light 30Headlights 28Transmission failure 28Loss of power 22Won't start 12No deployment 8Fire or smoke 7Engine failure 5
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