My daughter and 2 friends were driving on the highway, the dash flickers and goes back to normal, flickered again and the car started slowing down so she pulled over, ( car still moving) and puts the car in park but the car still continues to move. Passenger notices out the side mirror the car is on fire, she jumped out; the car then accelerates ( still in park) and hits the “jersey wall “ where the rest of the car eventually went into flames. My daughter & friend ( who was in the back) got out thru the driver side door, the back doors would not open and the Airbags did not deploy.
2012 Ford Fiesta: doors won't lock, open or latch
130 of the 617 complaints about the 2012 Ford Fiesta describe doors won't lock, open or latch.
- owner complaints
- 130
- of this car's complaints
- 21%
- typical repair cost reported
- $359
- typical mileage
- 48,000
- recalls
- 2
Is there a fix? There are 2 recalls for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
The drivers side door latch will not latch, the door will swing open because the latch is defective. I have seen that this is a common issue with this vehicle and has been recalled on other 2012 ford fiestas but mine has not been.
The door latches have a safety recall and needs to be fixed or observed to ensure proper road safety. In addition I cannot move onto my vehicle registration renewal until this recall is repaired. I do not see any visible malfunction but the doors do have to slam shut to ensure they are properly closed. No individuals have been put at risk. The problem has not been confirmed by a dealer or service center, nor inspected by any party. No warning signals, signs or lights appeared on the car telling me about the particular issue or area with issue.
2012 ford fiesta. Consumer writes in regard to defective door latch. The consumer has contacted the dealer several times for repairs and informed by the dealer that parts were not available.
I am writing this email in prayers that I can receive some resolution to the ongoing issues with my 2012 Ford Fiesta. In 2019 I purchased this vehicle through a third party ford dealer in Massachusetts. I have been experiencing issues with the car shutting off since the beginning of purchase such as, slow acceleration and gear slippage. The dealership had my car examined by their service center and replaced spark plugs. Somehow the car passed inspection and was given back to me a couple of weeks later but the issue continued. Unfortunately I was past the 30 day warranty so the dealer would not honor lemon law and any further inspections/ repairs would be my responsibility. The car has had acceleration issues since then despite tuneups, oil changes, battery replacements. I have tried it all. No codes were popping up related to transmission. After relocating to Fort Myers May 2021 I began experiencing more frequent but brief issues with acceleration and stalling. The car was inspected at Ford for a door latch recall. My issues with transmission were reported for Ford but I was advised that I would need another appointment as this is a separate issue and would require a $200 diagnosis fee as well as possible repairs and labor fees. Due to limited income I was discouraged to book this appointment. At that time they were booked out 6 weeks for diagnostic. I researched the codes popping up and discovered a major lawsuit for these very same codes. Upon reaching out to Ford I was told the extended customer satisfaction had expired by 2 months, December 2021. I have tried multiple times to have them rectify the fact that their staff and corporate representatives never made me aware of their fee and repair waivers or settlements I was entitled to. I initially made my complaints to them about the car in September 2021 and was completely dismissed and deceived by their warranty. I was pretty much discouraged with enough time for their extended warranty to expire.
Front passenger door latch don't stay shut and not able to latch shut, moving turning left the door swung open.in city street.. Notice it was on a recall... Turned it in on april 6,2021
The door latch is broken, the door is open . I call a ford dealer and they tell me, that they can't do the service because ford doesn't have this part available.
Door latch failures x 3 after replacement of all per recall notice 15v‑246. (12/2015)
After a recall of door latches that were replaced I have had 3 other latches malfunction. Most recently my driver side door. I had talked to my dealership and they told me I am responsible for the repair now. They did repair one latch after the recall work was done under warranty. I currently cannot safely drive my vehicle!
Right front passenger door latch failed (155364 miles on odometer). Can't close/lock door. Latches were replaced under recall 2/28/18 @ 148,721 miles.*dt
In 2017 my back door on passenger side would not shut, I drove to a ford dealership and was told that the latches on ford fiesta 2012 were recalled and that all the latches had to be replaced. Less than two years later the front passenger door latch broke again and I to it back and was told that it had been fixed before under recall and would have to be paid out of pocket, I said I don't believe it was ever fixed, and I was told that part was ordered in 2017. Then I was told that I could not take my car until I for the analysis ran on it, which we already knew what was and I could have gotten done for free, I was told it showed that my lock had to be changed also, but when I was called to and told that my car was ready and a different price was quoted it was different, when asked why I was told that it was only the latch that was broken. I tried to speak to the service manager and he never called me back out of the for times that called, and on top of all that a sales rep had the audacity to call me to "see if they could get me in another vehicle"! I have had this car for nearly five years and it's only been in the shop twice, once for a problem with my door that was recalled and for latch was replaced after a recalled latch was replaced. I tried to report this to ford headquarters and was told to keep my receipt for my my just in case
The passenger-side door will not open from the inside.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.
Recall number 15V246000 · Recall details
Questions about the 2012 Ford Fiesta door locks
Is doors won't lock, open or latch a common problem on the 2012 Ford Fiesta?
130 of 617 owner complaints about the 2012 Ford Fiesta (21%) mention doors won't lock, open or latch. The model year with the most reports is 2012.
How much does it cost to fix doors won't lock, open or latch on the 2012 Ford Fiesta?
Owners who mentioned a price put the repair at about $359 (median of 18 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2012 Ford Fiesta?
There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Ford Fiesta
Jerking 83Stalling 82Shudder 80Grinding brakes 42Hesitation 42Slipping 32Check engine light 30Headlights 28Transmission failure 28Loss of power 22Won't shift 20Won't start 12No deployment 8Fire or smoke 7Engine failure 5
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