Door locks keep unlocking and locking as I'm driving. It is very loud. 4 or 5 times as I'm going 35 and 60 mph
2011 Ford Fiesta: doors won't lock, open or latch
114 of the 730 complaints about the 2011 Ford Fiesta describe doors won't lock, open or latch.
- owner complaints
- 114
- of this car's complaints
- 16%
- typical repair cost reported
- $550
- typical mileage
- 59,000
- recalls
- 2
Doors won't lock, open or latch by model year
What owners say
I have a 2011 Ford Fiesta. The vehicle has a really serious issue relating to the fuse box that is mounted under the hood. This issue has a recall and I scheduled it for service at the Ford dealer in bryan, ohio. (Bryan Ford) I have issues with this vehicle that make it extremely unsafe for me and my family to drive. The headlights randomly go out while driving, both passenger and drivers side are affected by this. The doors will not lock and I have no horn now either, making us a target for car jacking. About a month before I found out there was a recall for this I hit a racoon and it knocked off the plastic wheel cover. After I took it in to have the recall fixed Bryan Ford refused to repair this recall due to the missing plastic. I believe my family and I are going to be seriously injured in this vehicle because of the electrical problems related to the recalled fusebox. I blow a headlight approximately once a week and the fuses blow constantly. I believe they do not want to fix this because it is a very time consuming repair that they feel isn't worth thier time. The anxiety I have while driving this car after dark is excruciating and i feel that my families lives are worth the time for this repair. Is this legal for them to decline a known and well documented safety issue related to the fuse box in this vehicle? Perhaps a buy back should be recalled since this does make the vehicle a serious Hazzard to anyone on the road including my family.
Vehicle transmission was repaired 4 times and is failing again. Shuttering and has cut off while driving on the highway. Issues when going in reverse (slow response or stall). Vehicle is unsafe but unfortunately FORD will not assist, have been waiting on proper assistance since April 2022. Additionally, the passenger driver side door will not open from the inside posing a huge safety issue, took vehicle to Ford and they refuse to address the recall without charge. I have a 1 year old child who must occupy the backseat.
1: The door latch for the hatch doesn’t always latch and will come back open. 2: When driving after stopping the car “shutters and lags” on take off.
The contact owns a 2011 Ford Fiesta. The contact stated that the airbags sensor light illuminated, and the steering wheel was making abnormal clicking sounds while driving. The contact also stated that the driver’s side door could not be opened from inside as the door handle was broken. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The contact received a recall notification for the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 84,000.
1)14MO2 - The transmission control module (TCM) failed. Yes it is available for inspection upon request, however the issue has been repaired since the malfunction. The vehicle could no longer be controlled. It could not shift gear. The check engine light came on, but the vehicle was not operational. A 65 year old disabled operator was transporting her 6 year old granddaughter home from school when the malfunction took place. Two lives inside the vehicle were placed at risk as well as the lives of other drivers and passengers in the vicinity. The problem has been confirmed by the dealer. Ford issued a 14MO2 warranty extension on this part. We brought the vehicle to Covert Ford of Hutto, TX who confirmed the warranty extension. However, they would not cover the repair, because the extension expired 3 months prior. Due to the COVID pandemic, the high risk elderly category of the driver, she did not seek repair earlier. Also, she is not the first owner of the pre-owned vehicle and did not receive any information regarding this warranty extension to seek repair. The vehicle and component has been inspected by Covert Ford of Hutto. The check engine light came on at the time of failure. At that point a tow truck was called (the vehicle was not operational) and it was towed to the dealer, Covert Ford of Hutto. 2)2OS30 - Door Latch Recall. This has been repaired. Yes, vehicle is avail. for inspect. on req. 65 year old disabled driver and passengers put at risk for door opening while in motion. Other drivers in vicinity put at risk. Problem confirmed by dealer with recall issued. Component inspected and replaced by dealership Covert Ford of Hutto. The door did not shut properly. No warning lamps/lights to indicate an issue.
The transmission had a recall they "fixed" it but it's still having a lot of the same problems and jumps out in traffic and affected the motor mounts. Also there's a recall on the door handles which was never fixed.
I have had the TCM on this vehicle replaced twice after transmission malfunction light suddenly came on. It came on a third time and the issue still causes transmission malfunction indicator to illuminate, however this time it is my dual clutch. Same symptoms in the vehicle every time. With no warning, the vehicle will suddenly lose power, fail to change gears, shutter forward after stopping, come to a complete stop in the middle of driving. Two days ago driving uphill, my vehicle, with no warning at all, started going in reverse, down the hill. I am in the middle of a class action suit with ford that is taking forever to settle. I have tried to get ford to replace my clutch, but they claim it is not part of the extended warranty like the TCM is now, even though it causes the same issues with the vehicle. I can pay to have it fixed myself, but it can go out at any given time again, with no warning. Ford does not believe these issues are safety issues. They are. These cars do these things suddenly. As I am reaching out to ford about this, they do however inform me that there is a recall on my door latches. They consider this a safety issue, but not the transmission? Unbelievable.
I checked recall status on ford official website and there's nothing on ford fiesta 2011. It's only on your database which failures me to list my cars online. Please double check the safety recall. Number door latch repeat repair (the federal safety agency #20v331) an image (screenshot) from the dealership is attached. Please fix it as soon as possible because it's unfair for buyers to wait. Thank you in advance.
The door handles are very flimzy an weak when pulled to open doors n so far both passenger sides have broke off. I'll have to get a picture an send it after. This happened to previous owner an I had to rig handles so I don't lose them going down road.
The passenger side door will not stay shut. There is a door latch recall on many 2011 fiesta's but this car is not listed as an affected VIN. The two rear doors were repaired around the end of 2018 for the same issue. This is a huge safety issue and ford just says that it is not affected by the recall. This is exactly what the recall is for.
Tl* the contact owns a 2011 ford fiesta. The contact stated all four door handles detached from the vehicle. The contact also stated that the air bags warning light illuminated on and off intermittently. The vehicle was taken to paris ford lincoln, inc. Located at (2020 ne loop 286, paris, tx 75460) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 14,259.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.
Recall number 15V246000 · Recall details
Questions about the 2011 Ford Fiesta door locks
Is doors won't lock, open or latch a common problem on the 2011 Ford Fiesta?
114 of 730 owner complaints about the 2011 Ford Fiesta (16%) mention doors won't lock, open or latch. The model year with the most reports is 2012.
How much does it cost to fix doors won't lock, open or latch on the 2011 Ford Fiesta?
Owners who mentioned a price put the repair at about $550 (median of 12 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Ford Fiesta?
There are 2 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Ford Fiesta
Stalling 96Jerking 86Check engine light 71Shudder 71Grinding brakes 46Hesitation 42Transmission failure 42Won't start 34Won't shift 32Loss of power 29Slipping 21Harsh shifting 16Headlights 14Adaptive cruise 9Sudden acceleration 9Engine failure 7No deployment 6Airbag light 5Fire or smoke 5Overheating 5Seat belt 5Steering noise 5Whining noise 5
VIN decoder
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