Driving at highway speed, the vehicle began to switch between the 5 and 6 gear without warning several times, and a message "TRANSMISSION FAULT SERVICE NOW" appeared on the car's dashboard display. The car then started hard-shifting, would not shift into some of the gears, and would not move in reverse. The car had poor acceleration and limited power and it was difficult to pass and keep up with other road traffic. Dealer estimate $4400 for clutch repair internal to transmission.
2014 Ford Fiesta: stuck in gear or won't shift
14 of the 504 complaints about the 2014 Ford Fiesta describe stuck in gear or won't shift.
- owner complaints
- 14
- of this car's complaints
- 3%
- typical mileage
- 22,000
- recalls
- 0
Stuck in gear or won't shift by model year
What owners say
My 2014 ford fiesta has a manuel clutch that has malfunctioned since I purchased the car new in september, 2013. The problem began when there was approximately 20,000 miles on the vehicle. The car would sometimes stall out and other times it would not properly go into gear. I would have to shut down the engine to get it into gear. I called the ford dealership and they informed me to bring the vehicle into the dealership. They said they found nothing wrong. The clutch has continued to malfunction occasionally up until the last 6 months. Now it has become dangerous. The car will not go into gear properly most of the time. While running, the clutch will keep pulling even though it is pushed all the way down to the floor of the car. I was in a line of traffic and almost hit the vehicle in front of me because it kept pulling. I had to shut the car off and restart it to stop the pulling. There are no warnings of any kind prior to the failure or during the failure. This is putting my life and others at risk. I only have 94,000 miles on it and it is too dangerous to continue to drive. There should have been a recall on this problem by ford. It is available for inspection. I have not had it repaired as of now.
When driving and come to a stop, the car won't shift into gear. I have to turn the car off to be able to shift into neutral. It does this when sitting at a stop or trying to take off or back up.
Major problems in my 2014 ford fiesta with the dps6 dual clutch transmission. At times you cannot get it to shift out of first gear. Very dangerous when you cannot get you car to go above 20 MPH because it is stuck in first. Tach is hitting 7000 RPM's because you can't get it to shift. You have to keep slowing and accelerating until it finally shifts. Then the other major problem is when you shift to park it really is not in park. A warning light comes on the dash and warns the car is not in park even though I have parked and taken the key out. If I am on a slope the car will start rolling. You have to set the parking brake because there is no reliable way to get it to go into park. I have this is a know issue with these transmissions. Thousands of people have ongoing problems similar to mine. I have already taken the car to ford once where they replaced the transmission control module. Within 2 months the same things were happening again.
I purchased a 2014 ford fiesta new in january 2014. It has the infamous dps6 transmission. It was explained to me that it is a standard transmission in an automatic box. It did the shudder from day one. I didn't think there was anything wrong because I had driven many standard transmission vehicles over the years and figured it was supposed to act that way. In january of 2018, I had stopped at a red light on a busy street in colorado springs, co where I live. The light turned green and my car would not shift out of 1st gear or go faster than 5 MPH. I pulled to the side of the road and after sitting there for 20 minutes and shifted the gears box from park to neutral to drive, I finally got back on the road and the car shifted but very slowly. This was on a sunday. The next day I made an service appointment with phil long ford where I purchased the vehicle. They knew immediately what the problem was and told me it would be covered under warranty. I took the car in to them that week and they ran the VIN and it was not in the warranty batch to replace the clutches. They called ford and asked them to cover the repair. Ford declined. The service adviser gave me ford's 800 customer service line. They built a case based on my information. A day later I received a phone call and email telling me that it was not covered under warranty and ford would not give me any financial assistance. Phil long ford estimated the repair at $2,200.00 but since ford would not cover the cost and I purchased the fiesta from them, they did the repair for $1,500.00 out of pocket cost. I'm just a simple working man and can't afford those types of repairs. I had to put the charge on my credit card. I will not purchase another ford due to their total lack of concern and not taking responsibility. The car still doesn't operate properly.
Car overheated, blew hose, and cracked cylinder with new fan and fluid. Car does not shift correctly and will speed forward.
Transmission control module not working right, our vehicle wont shift right, trying to merger with trafic creates dangerous situations because vehicle refuses to speed up. Getting on the freeway but unable to accelerate creates huge traffic jam, and people behind you are going 60+ but your car wont go pass 30. People will get hurt if ford wont fix this issue, now going to dealer they want $1800 to temporary fix the problem, because after part is replaced it last about a year and then goes back again. Dealer also refuses to fix vehicle if it has branded title, but how in the hell branded title has anything to do with faulty module that was not designed properly. The designer of the module should go to jail for endangering our life's. Main problem is, when vehicle is a the stop, when trying to go it would shake and stutter, before going. Or when entering freeway, if accelerating car will stutter and will not try to increase speed but its RPM's will sky rocket.
Problems with car stuck in park and not starting vehicle was stationary, have been stuck twice for same thing
I was driving in the highway and the lights on my car started flickering and then the hill start assist came on. My car will not shift properly and states transmission malfunction. The TCM was installed less than 1 year ago on a recall notice. I'm afraid to drive my car now because I'm not sure what's going to happen next. What's the warranty on this part?
My car surges forward almost squealing tires, it makes noise it clunks out at stop feels like my tranny is going to drop and doesn't shift correctly. Transmission is obviously in safe I am afraid I am going to hit someone from behind the way it surges at times it also sputters and moves down hill when stopped drags when driving up hill. I had to take it in they replaced modular and tranny seal. But it still happens.
The transmission in my 2014 ford fiesta hesitates when taking off. It sometimes gets stuck in a high or low gear and won't shift. It sometimes won't engage and will roll when sitting on a grade. It grinds and makes rattling noises at all speeds, worse at shift points. Unsafe when trying to enter into traffic with the hesitation. Have almost hit other vehicles when it disengages or won't engage as it should. Transmission quit pulling on a grade on busy interstate and had to be towed. Astorg ford in parkersburg wv,where I bought it new , worked on it and said they would reimburse me for my expenses. Never got reimbursed. Recently took car back to astorg for ongoing transmission issues and was told by james science, service manager, that their computer showed it to be in specs and that somehow the way I was driving was causing the problems?? Ford has extended the warranty but has no fix for this faulty ,unsafe transmission. Ford vehicles with these transmissions should be recalled before the inevitable injury or death occurs caused by their faulty engineering design.
Car does not shift regularly. Shakes and shudders. Loss of power when speeding up. Accelerates when trying to slow down (as in commuter traffic situations). Severe gas usage. Getting 17 mpg city, 24.7 mpg hwy.
Service bulletins that may apply
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with...
- Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or...
- This customer satisfaction program updates the TCM software in affected vehicles to provide improved...
- Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
- Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Ford Fiesta won't shift
Is stuck in gear or won't shift a common problem on the 2014 Ford Fiesta?
14 of 504 owner complaints about the 2014 Ford Fiesta (3%) mention stuck in gear or won't shift. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2014 Ford Fiesta?
There are 0 recalls and 44 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Fiesta
Jerking 70Door locks 67Shudder 54Stalling 54Hesitation 35Overheating 25Slipping 25Check engine light 24Grinding brakes 18Loss of power 16Transmission failure 14Won't start 14Engine failure 12Fuel pump 9No deployment 8Fire or smoke 8Harsh shifting 8Seat belt 6ABS 5
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