I’m reporting a failure with the Transmission Control Module (TCM) in my 2014 Ford Fiesta. The vehicle has exhibited consistent issues tied to the known PowerShift DPS6 transmission defect: including gear slipping, delayed acceleration, hesitation, and sudden loss of power while driving—particularly dangerous during intersections or merging situations. Ford previously issued Customer Satisfaction Program 14M02 to address this issue, but I was told my VIN is no longer eligible due to build date. I also requested coverage under Ford’s one-time TCM replacement extension announced in 2023, which was meant to support customers outside the 10-year window through June 30, 2025—but I was denied this assistance as well. I’ve opened a formal case with Ford Customer Relationship Center under reference number CXH05170436-N7Z6Z1, after being denied support for a documented transmission control module failure. These symptoms present a clear safety risk, and the refusal to support a documented transmission failure—even under goodwill— I hope this will be reconsidered for safety investigation.
2014 Ford Fiesta: hesitation when accelerating
35 of the 504 complaints about the 2014 Ford Fiesta describe hesitation when accelerating.
- owner complaints
- 35
- of this car's complaints
- 7%
- typical mileage
- 15,000
- recalls
- 0
Hesitation when accelerating by model year
What owners say
I had a recall I had my car taken to dealership in eldorado arkansas they charge me $440 and replaced a cooling fan that I had no problems with my car getting hot. A few weeks later I had recall TCM and later clutch shudder, after the last recall my car still having slow acceleration, it hesitates even worse
Still have intermittent shaking and the car rolls back when on an incline like a standard. Also, after making turns there is a hesitation when accelerating.
The dealer refuses to service my vehicle. Transmission still hesitating ,lunging and slipping at take off.
Tl* the contact owns a 2014 ford fiesta. While driving various speeds, the vehicle jerked, lunged forward, and hesitated when the accelerator pedal was depressed. The contact noticed an abnormal burning odor coming from the front driver and passenger side. The contact had to release the accelerator pedal in order for the vehicle to resume normal operation. The vehicle was taken to vance ford lincoln (510 n main st, miami, ok 74354, (800) 725-4431) where it was diagnosed that the driveline needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 57,747.
Car shudders and hesitates acceleration between 10-15 MPH when vehicle accelerates from a stop. This is a re-occurring issue after the transmission clutch and seal has been repaired multiple times. From september 2014 to present.
Transmission hesitates when car is in drive and advancing. It is dangerous while trying to make a pass or trying to move from standing on a traffic light
Defective transmission;the car hesitates and sputters when you accelerate, as if it is going to shut down completely. Last year, I received notice of lawsuit filed in california as to the defective transmission and was told that I could settle with a dispute resolution specialist which denied me the repurchase/replacement because I have a 5 year warranty. The transmission is defective and cannot be fixed, it does not matter if the warranty is 5 years or more. The trade-in value of this car is so low, I cannot afford to purchase another vehicle. I just want all to know that ford does not stand behind their defective vehicles.
I bought my 2014 ford fiesta in december 2013 and shortly after this the car began to shudder when accelerating from a stop or slower speeds. I have taken it back to the dealer from which it was bought for this issue and it was resolved for some time, but the issue is now resurfacing. The fiesta tends to shudder and hesitate when trying to accelerate and has made it dangerous at intersections or when trying to speed up to enter a highway.
Tl* the contact owns a 2014 ford fiesta. While turning 10 MPH, the vehicle sputtered and hesitated to accelerate. The contact depressed the accelerator pedal twice and the vehicle operated properly. The vehicle was taken to a dealer to be diagnosed, but the failure was unable to be duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2014 ford fiesta. While driving, the vehicle hesitated to switch gears and shook uncontrollably. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Takata recall, I purchase this car june 3, 2016 and I notice that there is a noise coming from either the front or the back wheel there is a roaring sound when the wheels is turning. I looked at the car fax and it shows that there is nothing wrong with this car. I took it back to the car lot and they said they can't find anything wrong, but sometimes when I try to take off there is a roaring sound and it hesitate or sometimes it won't I'm afraid that this car will cause problems when driving.
Service bulletins that may apply
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with...
- Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or...
- This customer satisfaction program updates the TCM software in affected vehicles to provide improved...
- Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
- Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with...
- Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Ford Fiesta hesitation
Is hesitation when accelerating a common problem on the 2014 Ford Fiesta?
35 of 504 owner complaints about the 2014 Ford Fiesta (7%) mention hesitation when accelerating. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2014 Ford Fiesta?
There are 0 recalls and 44 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Fiesta
Jerking 70Door locks 67Shudder 54Stalling 54Overheating 25Slipping 25Check engine light 24Grinding brakes 18Loss of power 16Won't shift 14Transmission failure 14Won't start 14Engine failure 12Fuel pump 9No deployment 8Fire or smoke 8Harsh shifting 8Seat belt 6ABS 5
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