2002 Ford Focus: broken coil spring

Filed Feb 9, 2016 · Suspension · 38,000 miles · WI

Tl* the contact owns a 2002 ford focus. While the vehicle was being serviced, the technician informed the contact that the rear coil spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

Filed Jun 28, 2014 · Suspension · MO

2002 ford focus zx5. Brakes were replaced and first time it was drove there was a noise from front passenger wheel area. Found the coil spring is moving and making popping noise. I googled the problem and found a lot of complaints about these springs breaking and damaging tires or causing accidents and that there had been a recall? Trying to find out for my mom. This is her car but I am giving my contact info.

Filed Aug 4, 2013 · Suspension · 56,193 miles · VA

In 2004 ford issued a warranty extension on the front coil springs. This was called: customer satisfaction program 03m02. They knew the part has been incorrectly manufactured and the coil spring would break due to corrosion. The warranty was extended to 150,000 miles or 10 years. My coil spring broke on july 26 2013 when my car only had 56,193 miles but it was 11 years old. The ford dealer told me that the company would not pay for this repair. My complaint is that I think the ford motor company should pay for this repair and for the other front coil spring since the problem should have been a recall since the company knew the part had not been manufactured correctly.

Filed Jun 29, 2012 · Suspension · 113,800 miles · KY

Tl* the contact owns a 2002 ford focus. While driving approximately 25 MPH, the contact drove over a speed bump and heard a popping sound coming from the front of the vehicle. The contact stopped the vehicle and noticed that the front driver and passenger side coil springs were fractured. The vehicle was towed to an independent mechanic. The technician stated that the coil and strut assembly would have to be replaced. The vehicle was repaired. The approximate failure mileage was 113,800.

Filed May 25, 2012 · Suspension · 115,900 miles · KY

Tl* the contact owns a 2002 ford focus. While driving approximately 65 MPH, the contact heard a popping noise on the front passenger side of the vehicle. After coming to a stop the contact inspected the vehicle and noticed that the front passenger side coil spring was fractured. The vehicle was not taken to the dealer for diagnostic testing. In addition, the contact mentioned a manufacturer's recall for the failure. The manufacturer stated that the recall had already expired. The vehicle was not repaired. The approximate failure mileage was 115,900.

Filed Apr 2, 2012 · Suspension · 71,000 miles · PA

While using a highway on ramp, I heard a popping sound. I've been getting a rattle for a few weeks. I looked underneath today. The pass side rear coil spring is broken at the top. The dr. Side rear coil spring is broken off at the bottom. I drive mostly highway, 10 miles a day back and forth to work, so I don't understand how both rear coil springs would break. My fronts were replaced a few years ago by ford dealer when they broke. This seems like a problem if all 4 coil springs break off the same vehicle.

Filed Aug 31, 2011 · Brakes, Suspension · 38,200 miles · MA

My 2002 ford focus wagon needed brakes because the front end would shake when I applied brakes. Also noticed a whirling noise from the back off car but did not mention that to my mechanic. He took it for a test drive and asked if I noticed the whirling noise too. He said he was concerned and checked that 1st. My right rear tire was frozen and not turning, that's where the noise was coming from. It had to be cut off in order to be replaced. He told me that the wheel could have broke off while driving and could have killed me, I had that repaired, along with front end brakes and replaced warped rotors. Then just 2 days later backed out of my driveway and broke a front right coil spring. A year later replaced the alternator. And last week just had to pay for a rebuilt transmission, because would not shift properly, upon observation the transmission had metal chips in transmission fluid and needed to be replaced. I cant believe no recall on this car!

Filed Aug 25, 2011 · Suspension · 160,000 miles · PA

Tl* the contact owns a 2002 ford focus. The contact stated both front coil springs broke. During routine tire maintenance the mechanic stated the coil springs were broken. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 160,000.

Filed May 27, 2011 · Suspension · 135,000 miles · TN

Tl* the contact owns a 2002 ford focus. The contact stated that the passenger side coil spring fractured while driving 5 MPH. The vehicle was still drivable and was driven to a dealer. The dealer advised that the sway bar, strut mounts and the links had also fractured as a result of the failure. The coil springs were covered under a voluntary recall that was issued, but they declined to repair the other components. The failure mileage was approximately 135,000. The VIN was not available. Updated 06/29/11*lj updated 2/07/2012 *ln

Filed Feb 23, 2011 · Suspension · 260,000 miles · MI

Corrosion of the front coil spring, the spring failed at the point of the corrosion, damage to the fender resulted. Partial loss of steering control, crash averted.

Filed Sep 17, 2009 · Suspension · 31,682 miles · NY

Front passenger side coil spring had to be replaced because of breakage. Loss control of car over bump at less than 20 MPH speed!

Filed Jul 13, 2009 · Suspension · 41,120 miles · ME

My 2002 ford focus has only 41,000 miles on it and the front right coil spring broke on me last week. Fortunately I did not crash or loose my brakes but it has potential for a catastrophic event. I am hoping ford will recall these as they did with the earlier models.