I am filing this complaint regarding my 2016 Ford Focus S and concerns about a potentially recurring safety defect associated with Ford’s safety recall involving the canister purge valve. My vehicle experienced a no-start condition and stalling. The vehicle became inoperable and had to be towed to an authorized Ford dealership for inspection. These symptoms are particularly concerning because the recall information describes the possibility of engine stalling and difficulty restarting the vehicle. The dealership informed me that the recall had previously been performed on my vehicle. However, despite the recall repair, my vehicle experienced symptoms consistent with those described in the recall. The dealership was able to start the vehicle when it arrived and stated that it could not reproduce the problem. The dealership subsequently performed diagnostic testing on a dyno but claimed that the issue was unrelated to the recall. No definitive cause for the no-start and stalling condition was identified. I was charged $219 for the diagnostic testing. I am concerned that the dealership’s inability to reproduce an intermittent problem does not establish that the underlying safety defect has been corrected or that the current symptoms are unrelated to the recalled component. A vehicle that unexpectedly stalls or fails to restart creates a serious safety risk. If the engine stalls while driving, the driver could lose power and potentially lose power steering assistance and normal brake assistance. The vehicle could become disabled in traffic, at an intersection, or in another dangerous location. A vehicle that unexpectedly fails to restart could also leave the driver stranded in an unsafe location.The problem was intermittent, which may explain why the dealership was unable to reproduce it during its inspection. I am requesting that the federal safety agency investigate whether the recall remedy is adequately addressing this safety concern and reimbursement of a diagnostic and tow fee.
Ford Focus power steering loss problems
620 of the 22,112 owner complaints about the Ford Focus describe loss of power steering, most of them for the 2012 model year.
- owner complaints
- 620
- worst model year
- 2012
- typical repair cost reported
- $2,000
- typical mileage
- 70,000
By model year
Often reported together
Loss of power 133Steering lock-up 35Engine failure 31Stalling 27Check engine light 14Won't start 13Jerking 10Grinding brakes 10
Trouble codes mentioned
U3000 4U3300 1
What owners say
I was driving down the road when the car dinged and a yellow light came on the bottom of the dash and it said steering loss please pull over for safety reasons so I pulled over shut the car off waited a couple minutes and then turned the car back on and the light turned red and I had no power steering at all.
Lost steering
Electric power steering failed at 65,000 miles. No power assist in the steering. Trying to steer the car with no power assist is very difficult and not safe.
Steering wheel became hard to turn and then no steering and steering loss Stop safely came on the instrument panel, had car towed home and have had no one look at it yet
In the Ford 3 cylinder 1.0L Ecoboost engines there is a terrible wet belt system, there is a recall on the automatic models but nothing for the manual models, regardless of the fact that the manual models are designed far more poorly than the automatic models in the sense that the manual models have no tensioners and rely solely on the factory tension of the screws, keeping in mind that the belt is both rubber and sitting in hot oil when in use, if not a money grab, my best guess is that they hoped the wet rubber belt would simply not not stretch in good faith. 4 days after getting basic maintenance, the wet belt failed, clogging the oil pickup causing engine failure, and temporary loss of power steering, after the engine was given time to warm up, luckily the road was nearly empty, and i was driving at a slower pace. However the fact that Ford Motor Company has gone nearly a decade without dealing with the issue, and then denies having knowledge of this design flaw, is absolutely and abundantly absurd. I have all vehicle maintenance records, as well as mechanic testimony, all of which point to this incident being caused by poor engine design. In addition to the estimated cost to replace the engine is 8,500$, or about 140% the cars total value prior to the engine failure. This a NOT a minor issue, this is not even a uncommon fail point on many other manual models, this IS a major safety concern, that god forbit it, could lead to a major accident. I simply think that the Ford Motor Company should be made accountable for cheaping out for profit, at the cost of customer’s safety.
The transistor arm or tensioning arm for the wet belt, which drives the oil pump in the oil pan failed, leading to oil starvation to the engine, causing total catastrophic engine failure, and temporary loss of power steering, while driving, fortunately, I was moving at a slow pace in minimal traffic, however, this is a known fail point in Ford 1.0 L ecoboost 3 cyl engines, that Ford claims my vehicle does not have, and refuses to cover, regardless of the fact that it did happen, and I have pictures in mechanic testimony to prove this to be true, had I’ve been on a different road, or had more traffic, this could have to a fatality. The engine replacement would cost a estimated 4500-7500$
I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, the electric power steering went out. I purchased this vehicle on Aug 15 2025 and the Carfax report did not have any information pertaining to an issue with EPAS. To have this repaired will cost me over $3k which I was not prepared for. Being that other Ford vehicles have this EPAS recall, shouldn't a recall be made on the 2013 Ford Focus as well.
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Related recalls
Steering
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
- Risk
- The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S18.
Recall number 14V514000 · Recall details
Steering: linkages
- What is wrong
- Certain passenger vehicles have loose pinch bolts that secure the lower control arm to the steering knuckle have been reported.
- Risk
- Loose pinch bolts could exhibit noise, vibration and, in extreme cases if left uncorrected, separation of the joint or fracture of the ball joint stud, increasing the risk of a crash.
- Remedy
- Dealers will inspect the steering knuckle pinch bolt for tightness and correct as necessary. Owner notification began february 10, 2003. Owners who do not receive the free remedy within a reasonable time should contact ford at 1‑866‑436‑7332.
Recall number 02V289000 · Recall details
Questions about the Ford Focus power steering loss
Which Ford Focus years have loss of power steering problems?
The model years with the most reports are 2012 (345 complaints), 2013 (89 complaints) and 2014 (70 complaints).
How much does it cost to fix loss of power steering on the Ford Focus?
Owners who mentioned a price put the repair at about $2,000 (median of 90 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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