2015 Ford Focus: loss of power steering

Filed Sep 24, 2025 · Steering · NJ

I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 5, 2025 · Steering · 64,000 miles · NC

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the steering wheel seized momentarily, due to a sudden loss of power steering functionality, causing the vehicle to cross over to the other side of the road, eventually stopping in a patch of grass on the side of the road. The contact continued to drive the vehicle with manual steering. The dealer was contacted and informed of the failure. The vehicle had not been diagnosed or repaired. The dealer confirmed that the VIN was not under recall for the steering. The contact used a diagnostic tool and retrieved a power steering fault code. The manufacturer was not made aware of the failure. The failure mileage was 64,000.

Filed Nov 20, 2024 · Steering · IN

I own a 2015 Ford Focus with 69,071 miles - low mileage. It's driven lightly. A couple of months ago, I was driving when suddenly the power steering went out and was extremely difficult to drive and manuever the vehicle. I went to the local dealership to schedule repairs and their computers were out so I couldn't even make an appt. So, I called Ford Motor Company about the power steering going out suddenly on my vehicle while driving to determine if my 2015 Ford Focus was covered for this repair in their current Ford Focus power steering recalls after finding thousands of cases reported for the exact same thing on 2010 - 2015 Ford Focus vehicles. I discovered that my vehicle is not included in the recalls. This is a very dangerous issue that Ford should take responsibility for the safety of their consumers and families who drive their products. There are 12 or more other active recalls for this vehicle presently - Side door latch replacement #20S15 where the doors can suddenly open while driving and fuel tank deformation and may crack in a crash # 15C11 for my vehicle. I took my vehicle to the local Ford dealership today to have the other 2 recalls completed and diagnose the power steering, only to be quoted $3014 for their VERY COMMON known power steering issue. They also did not complete the recall work when this was requested as a priority, so I am still driving around in this dangerous vehicle. Ford recalled 487,301+ 2015 Ford Fusions cars for this very same power steering issue. The recall # is 15S14. the federal safety agency Campaign #15V250000. Another power steering recall for 2015 Ford Fusion is #19S26 affecting 116,160+ vehicles the federal safety agency Campaign # 19V632000. Approximately 300,170 Ford Fusions were made in 2015 - how can only some be covered when this is such a common known issue? $3014 to repair the KNOWN issue is not acceptable and dangerous.

Filed Aug 3, 2024 · Electrical, Steering · VA

UNKNOWN. Power steering assist fault message appeared. After driving the car on the road and stopping to fuel up and turning off the car the error message appeared. The power steering was not working making the steering wheel hard to turn. No warnings or errors prior and as well no error codes found via OBD reader. Safety was put at risk as I was not able to turn the wheel when trying to take off after stopping. Several people have complained online already about this same issue.

Filed Feb 1, 2022 · Steering · FL

I was driving home from work when I got a "steering fault" notification, followed by very limited control over my vehicle's steering system. I was going between 55-65 miles, as I was on an expressway, and came very close to colliding with other vehicles on multiple occasions. I was able to make it home and then when I went to drive it to the shop for repairs, I received the "steering loss" notification and I could no longer move my vehicle. There are quite a few noted complaints about Ford's power steering assist failing with the Focus and many other models.

Filed Dec 29, 2021 · Steering · 52,000 miles · FL

The contact owns a 2015 Ford Focus. The contact stated that while starting the vehicle, the power steering assist failed, and the steering wheel locked up. The vehicle was towed to the dealer and diagnosed with electric power steering module failure. The electric power steering module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Filed Jun 23, 2021 · Steering · WA

- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens

Filed Aug 26, 2020 · Steering · FL

My 19 year old daughter was driving her 2015 ford focus home from college and her power steering shut off. The wheel became very hard to drive and error came on that said 'power steering assist fault'. I have read that many other people have had the same issue. This is a serious safety issue. We live in florida and she was on 95 going 70.

Filed Aug 13, 2020 · Steering · 85,500 miles · TN

Was driving ~75 MPH, got off highway to get gas (no signs of any steering problems). Turned car back on warning came on, turned car back off and on again, warning still there. Move car to parking spot from pump, no power steering. Heard there was a recall for power steering for some ford focuses but not for my VIN.

Filed Jul 29, 2020 · Steering · 68,000 miles · WI

Power steering failed on 2015 ford focus. Safety issue loosing steering capabilities driving from road into driveway. Steering assist faulty message appeared on dash. Called ford motor company and said no recall on defective steering. Took to ford. Dealer and quoted me $2573 to repair. Luckily my teenage daughter was not traveling on highway when this occurred. Ford needs to take accountability on this defective steering issue before someone gets injured.

Filed Jun 9, 2020 · Steering · MO

Power steering failed. My grandson pulled into a parking space and a warning light illuminated. We discovered it was the power steering. Thank goodness we were not driving when this happened as we had been running errands all day.

Filed May 13, 2020 · Engine, Steering · 30,000 miles · ND

The power steering went out on this vehicle along with the transmission. We lived in the desert at the time (phoenix metro/san antonio to be exact); yet when we took it in for work the mechanic had found extensive rust damage to everything. Paid out-of-pocket for a new steering column and rebuilt transmission. Now, something is wrong with the radiator compartment. I believe that somewhere there is damage because once we are done driving for a bit, the entire reservoir will leak out onto the ground.