Inside of door latch malfunctioned and my driver side door opened up while driving.
2015 Ford Focus: doors won't lock, open or latch
10 of the 1,022 complaints about the 2015 Ford Focus describe doors won't lock, open or latch.
- owner complaints
- 10
- of this car's complaints
- 1%
- typical mileage
- 25,000
- recalls
- 3
Is there a fix? There are 3 recalls for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
The driver’s side door will not latch and the door cannot close. This is the same defect covered by Ford recalls 16S30 and 20S30, but my VIN was excluded. Ford CRC opened case number CXH05284452-Z8X6J1, but denied coverage. I have had to rent a vehicle while my car is unsafe to drive. This is a major safety hazard as the door can open while driving.
I own a 2015 Ford Focus with 69,071 miles - low mileage. It's driven lightly. A couple of months ago, I was driving when suddenly the power steering went out and was extremely difficult to drive and manuever the vehicle. I went to the local dealership to schedule repairs and their computers were out so I couldn't even make an appt. So, I called Ford Motor Company about the power steering going out suddenly on my vehicle while driving to determine if my 2015 Ford Focus was covered for this repair in their current Ford Focus power steering recalls after finding thousands of cases reported for the exact same thing on 2010 - 2015 Ford Focus vehicles. I discovered that my vehicle is not included in the recalls. This is a very dangerous issue that Ford should take responsibility for the safety of their consumers and families who drive their products. There are 12 or more other active recalls for this vehicle presently - Side door latch replacement #20S15 where the doors can suddenly open while driving and fuel tank deformation and may crack in a crash # 15C11 for my vehicle. I took my vehicle to the local Ford dealership today to have the other 2 recalls completed and diagnose the power steering, only to be quoted $3014 for their VERY COMMON known power steering issue. They also did not complete the recall work when this was requested as a priority, so I am still driving around in this dangerous vehicle. Ford recalled 487,301+ 2015 Ford Fusions cars for this very same power steering issue. The recall # is 15S14. the federal safety agency Campaign #15V250000. Another power steering recall for 2015 Ford Fusion is #19S26 affecting 116,160+ vehicles the federal safety agency Campaign # 19V632000. Approximately 300,170 Ford Fusions were made in 2015 - how can only some be covered when this is such a common known issue? $3014 to repair the KNOWN issue is not acceptable and dangerous.
I was driving down the highway and my door locking latch and cable failed. The door came open going 75 MPH.The defective dealership part I found out is the subject of recalls on other Ford Focus year models but my model was left off the recall. This is a huge safety concern as my door is unable to lock at all times including highway driving.
The door latch on my driver side rear door just stopped working and it won’t shut at all.
Ford has refused to honor manufacturer recalls due to "branded title". What recourse is thereto get these safety defects repaired? Door latch & transmission
Tl* the contact owns a 2015 ford focus. While driving approximately 55 MPH, the rear passenger door erroneously opened and would no longer lock. The vehicle was taken to an independent mechanic who diagnosed that the door latch failed. The door latch was replaced. Gene butman ford (2105 washtenaw ave, ypsilanti, mi) and the manufacturer were notified of the failure. The failure mileage was 50,000.
Driver side door latch will not actuate and the door will fly open while driving. Ford claims this problem is not covered on this VIN for a focus st even though 2015 focus door latches are listed on an earlier recall.
Tl* the contact owns a 2015 ford focus. While the contact was transporting her grandson and driving 30 MPH, the rear driver's side door flew open without warning. The contact also stated that the rear driver's side door failed to close and remained ajar. The contact was concerned that a passenger could be injured. The contact called john l sullivan chevrolet at (916) 782-1243 (350 automall dr, roseville, ca 95661) and was informed that there were no recalls associated with the VIN. The vehicle was taken to big valley ford lincoln (800‑871‑8112, 3282 auto center cir, stockton, ca 95212) where it was diagnosed that the rear driver's side door latch needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 38,000. *tt
Some months ago, while having repairs to my transmission, the service manager stated there was a recall on the door lock (handle), but they did not have the replacement part. He stated I would be contacted. I was again at ford having repairs and asked about the recall, still no parts. I have contacted they several more times. I have major transmission problems too, they have not been able to fix it. I will start another complaint for that problem. I will attach a file of a chat log with ford this morning. Below ask for date. I have shown date for today, this has been going on many months.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: hatchback/liftgate: lock
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Risk
- With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
- Remedy
- Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C13.
Recall number 16V698000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.
Recall number 16V643000 · Recall details
Questions about the 2015 Ford Focus door locks
Is doors won't lock, open or latch a common problem on the 2015 Ford Focus?
10 of 1,022 owner complaints about the 2015 Ford Focus (1%) mention doors won't lock, open or latch. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2015 Ford Focus?
There are 3 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Focus
Stalling 187Check engine light 165Jerking 141Shudder 133Hesitation 86Slipping 71Transmission failure 57Loss of power 46Overheating 46Power steering loss 32Won't shift 32Grinding brakes 24Engine failure 21Fuel pump 19Won't start 18Fuel gauge 13Steering lock-up 11Wipers 10Knocking 8Fire or smoke 8No deployment 7Harsh shifting 7Sudden acceleration 7Misfire 5Seat belt 5
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