2012 Ford Focus: doors won't lock, open or latch

Filed Aug 2, 2026 · Body · TX

Started July 2026, my drivers side door handle keeps getting stuck open

Filed Jun 20, 2026 · TX

Group 1 Ford of South Austin, TX refused to perform door latch recall unless we purchased additional parts and service out of pocket. The door will not latch and flies open even at slow speeds.

Filed Feb 22, 2024 · Locks · MO

The door ajar light illuminates on the dash even though the door is shut, the door ajar shows it is the driver side back door. With that warning I'm unable to lock the doors while inside the vehicle and the doors do not lock when putting the vehicle in drive from park or unlock when putting the vehicle in park from drive. I'm also unable to use the door handle lock and unlock sensor on the outside of the driver door.

Filed Jun 10, 2023 · LA

The component is unknown and below is description. The car is stalling while accelerating and rushing forward when it does accelerate. At stop lights and when the car stops in traffic the vehicle is stalling. When the gas pedal is pushed to accelerate the stalling can cause a vehicle behind me to crash. After stalling, the acceleration causes the car to rush forward and it could cause my vehicle to run into someone in front of me. The vehicle was inspected at a dealership however I strongly believe their recommendations were not correct and that there is an easy fix for the issue above. They also claimed that it had nothing to do with the recall and did not provide information on the assessment about the recall. This particular recall does cause stalling so it is baffling to see that the dealership did not provide a written assessment on the report like they did for the door handles. I paid $150 for an assessment and around $200 for tow to bring the vehicle home after the assessment. The check engine light did come on and I took the vehicle to the dealership due to how unsafe the car was driving. I feared driving the vehicle and had it towed to the dealership for this poor assessment. I have not driven this vehicle in a year due to the unsafe driving conditions. I would like for the recall to be fixed and determine if that is causing the issue or not.

Filed May 30, 2023 · Locks · 115,000 miles · NY

The contact owns a 2012 Ford Focus. The contact stated the front passenger’s side door latch opened independently while the vehicle was parked in a parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

Filed May 8, 2023 · Body, Fuel system · TX

After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.

Filed Jan 6, 2023 · Body · KY

The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not been reproduced. it has not been inspected. I believe something is wrong with the door latch, but I do not use this door very much.

Filed Jul 15, 2022 · Body · NV

I have taken my car into to Carson City, NV Ford dealer many times. They say they fixed something else and do not have the time to fix the door latches that I made the appointment for . The only one that needs to be done is the back door on the driver's side. The rest were done the first time I took it in. I'm on a six plus month waiting list again to have the latch replaced with the right one! This has gone on way to many years. What happens if the door open and then closes on a kid/person in the back seat? Safety recall notice 20S30 / the federal safety agency 20V‑331

Filed Jul 5, 2022 · Locks · 152,528 miles · NJ

The contact owns a 2012 Ford Focus. The contact stated while attempting to lock the door, the driver's side door latch was unable to lock securely. The door ajar message was displayed. The contact also stated that due to the latch failure and the door not closing securely, the battery became drained. The vehicle was taken to the local dealer who diagnosed a failure with the door latch. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 16V643000 (Latches/Locks/Linkage). The approximate failure mileage was 152,528

Filed Apr 1, 2022 · Body, Transmission · ID

Pcm/ECM software inadequate to detect a stuck open canister purge valve(cpv) yes it is available for inspection upon request. After recall service was performed the 2012 ford focus se slipped out of gear.the car stalled.the vehicle stopped completely while driving in traffic. The vehichle shoot had no power.the message center display said engine malfunction,transmission failure and starting system failure. The vehicle was taken back immediately to the ford certified shop.the vehicle did not have any problems until recall service was performed. Yes the vehicle was inspected again .there werent any warning lamps or messages or any mechanical or electrical or software problems .the symptoms did not begin until after recall service was performed by a ford certified repair facility.ford stated if the vehicle exhibited any issues after service was performed to take the vehicle back nto were recall service was performed and the car will be fixed free of charge.this did not happen the car has 55 thousand miles on it .it has sat in my driveway since september of 2019. The door latches could come open on their own.I was told that recall service was performed on my 2012 ford focus se by the ford certified mechanic facility mike white ford of cd'a idaho.in fact they never performed the brepairs or even looked at the doors.after repair work was supposedly done I received a letter stating that service was not done and to take my car back to the same place that destroyed my car in the first place .ford motor company refuses to do as their recall letter stated.ford motor company denies any fault concerning my 20123 ford focus .its been almost three years of me trying to get my car repaired.the ford motor company absolutely knew the 2012 ford focus had major issues .they chose to sell the car to the consumers any way.

Filed Jan 13, 2022 · Locks · 153,000 miles · KS

The contact owns a 2012 Ford Focus. The contact stated that the doors of the vehicle would intermittently fail to lock when engaged with the key fob. The contact received a recall notification for the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages) and the vehicle was taken to the dealer who inspected the vehicle and diagnosed that no issues were found. The contact stated that sometime later, she noticed that the key fob and the vehicle master power door lock window switch would no longer lock or unlock the doors of the vehicle. There were no warning lights illuminated. The contact stated that she would lock each door manually in order to secure the vehicle. The contact also stated that the doors would make an abnormal clicking sound and unlock while driving. The door lock indicator on the instrument cluster would not indicate that the doors were locked while driving. The vehicle was taken to the dealer who advised the contact that the OBD reader was not reading any codes. The contact stated that the failure had been reoccurring increasingly. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to the federal safety agency. The vehicle was not diagnosed or repaired. The failure mileage was approximately 153,000.

Filed Aug 28, 2021 · Engine, Suspension · AZ

I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how I drove the Ford Focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead I pulled from people in lines to make sure they had enough space between parking or in line so I didn't roll back and hit them. My car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the Ford Service Centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? Ford needs to finally recall all of these vehicles and make it right. My family has been lifelong Ford vehicle owners and I'm about at the end of my rope with this car.