This is the second failure of the door latch we’ve had. 1st time was drivers door. Today was passenger door. Ford dealers refuse to fix it. Carthage ford sold me the parts and I paid my mechanical c to fix the drivers door. $200 for the door latches $200 to install. Now I have to do the passenger door. I was under the impression this should be free as it’s a recall I’ve contacted ford corporate and didn’t get anywhere with them either. They were supposed to get something set up with a local dealer but never heard back from them. This is a huge safety issue. Please help me either getting reimbursed for the earlier repairs and parts and maybe getting the others fixed or at least pay the bill if I have to get them done
2013 Ford Focus: doors won't lock, open or latch
85 of the 2,112 complaints about the 2013 Ford Focus describe doors won't lock, open or latch.
- owner complaints
- 85
- of this car's complaints
- 4%
- typical repair cost reported
- $700
- typical mileage
- 51,000
- recalls
- 4
Is there a fix? There are 4 recalls and 1 service bulletin for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
Faulty door latch/ car not registering door is closed Dealer did not recognize this as part of the recall for cars of the same year and model because of the difference in vin
The contact owns a 2013 Ford Focus. The contact stated that the driver's side door failed to close and remained ajar because the door would not latch securely. The contact used a rope to keep the door closed while driving. The vehicle was taken to an independent mechanic where the door lock assembly was replaced; however, the failure reoccurred three and half weeks later with the rear driver's side door latch. The contact related the failure to the federal safety agency Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages). The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 77,671.
This message is a complaint about my local car dealership and the car manufacturer of my vehicle. I will try to follow the general guidelines as much as possible. First off, I have a 2013 Ford Focus with numerous recalls. I recently dropped the vehicle off at my local car dealership the have those recalls worked on...and ONLY those recalls. The recalls include: - faulty transmission control module (TCM) - canister purge valve (CPV) being stuck open causing the plastic fuel tank to deform, causing incorrect gas tank readings - door latches not being secure - software update of the vehicle's computer...to also correct false computer readings. Symptoms I have with the vehicle are as follows: - difficulty with ignition, as I have to turn the key multiple times to start the vehicle; also happens when putting in gas - constant jerking of the vehicle while driving, especially when starting from a stop - stalling of the vehicle, especially when driving uphill - engine light always on - incorrect gas reading; fuel gauge goes up and down. When I dropped my vehicle off at the dealership, I was assured that if the problems were any of the recalls, they would be free of charge. Fast-forward a couple of weeks later and I'm being told that I now owe over $1,000 in labor fees! On top of that I am being told that I owe a $180 diagnostic fee. I was told of two things that were replaced on the vehicle: the canister purge valve (which I already stated IS one of the recalls) and some random sensor, which they had no right to replace without my permission. I am being told neither of these things are covered since the car dealership and manufacturer suddenly don't consider these recalls. The excuse I have been given is the "codes" of the vehicle don't give the same information. I am in utter disbelief of everything I am being told. The recall letters clearly state repairs that are part of a recall are free of charge. Absolutely ridiculous.
Latch on hatchback doesn't latch, or unlatches, in cold temperatures. Has happened multiple times, and results in rapid cycling of the door locks on the rest of the vehicle as a result of the auto-unlocking configuration.
I had a recall for door latches to the ford focus My back passenger door automatically open while my son was sitting in his car on when I was making a left on a street Took my vehicle to Riverside ford an their technician told me they couldn't repair the door latches because the recall expired
I took my ford focus 2013 into the ford dealership on june 2020. There was a recall for the door latches 20s30 code. The dealership said they took care of it. I just checked online and its hasnt been fixed. Its been almost a year and weve been driving it with a newborn baby not knowing that they havent fixed the recall.
Fuel system/ gasoline: storage-campaign #18v735000 (01/19/2019)-fuel system/ gasoline: storage-campaign #19v515000-(01/29/2019)-latches/locks/linkages: door latch-campaign #16v643000-01/27/2017)-latches/locks/linkages: hatchback: lift gate lock campaign # 16v698000-(11/16/2016)-structure: body hatch back/ lift gate campaign # 16v691000 (11/16/2016)- electrical system: wiring campaign # 15v813000-(01/07/2016)
Same issue with previous door latch recall, it is broken again and since it has already "been repaired" they will not fix it again. Door will not lock or will get stuck in a locked position and will not close.
The driver's side door latch is impaired. The door appears to be closed but does not latch to seal the door in place. This was recently noticed by a professional detailing service in january 2020. It appears this is the same recall issue from the 2017 recall regarding latch/linkage issues.
My power steering seized and went out while driving on the freeway with my child. We are so lucky that we did not crash and die! I have had nothing but problems with my 2013 ford focus! I just wanted a safe car for my child and I. Even after I fix it and pay over $2000.00 I will never feel safe in this car again! How can ford be ok with this. The car itself should be recalled! Power steering, transmission replacement, brake lines failing, radio has gone out, sync never worked, door latches failed, now I am told my gas tank is recalled! Ugggg!
I own a 2013 ford focus that is experiencing door latch failures. I have discovered that their is a recall notice for the ford focus door latches but based the VIN for my vehicle my vehicle is apparently not covered. (safety recall 16s30) the vehicle was stationary at the time of the failure of the driver's side rear door latch. The latch opened but then would no longer engage to hold the door closed. I tried to rectify the issue with ford motor company but they just state that my particular VIN is not covered.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: hatchback/liftgate: lock
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Risk
- With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
- Remedy
- Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C13.
Recall number 16V698000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.
Recall number 16V643000 · Recall details
Latches/locks/linkages
- What is wrong
- Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
- Risk
- The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
- Remedy
- Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1‑866‑436‑7332.
Recall number 13V085000 · Recall details
Questions about the 2013 Ford Focus door locks
Is doors won't lock, open or latch a common problem on the 2013 Ford Focus?
85 of 2,112 owner complaints about the 2013 Ford Focus (4%) mention doors won't lock, open or latch. The model year with the most reports is 2012.
How much does it cost to fix doors won't lock, open or latch on the 2013 Ford Focus?
Owners who mentioned a price put the repair at about $700 (median of 12 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Ford Focus?
There are 4 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Focus
Stalling 334Shudder 301Jerking 295Hesitation 234Check engine light 219Slipping 125Grinding brakes 121Loss of power 120Transmission failure 96Power steering loss 89Won't shift 64Won't start 59Fuel gauge 47Overheating 39Fuel pump 35Steering lock-up 34Engine failure 32Harsh shifting 31Wipers 29Sudden acceleration 19Misfire 18Fire or smoke 17Seat belt 14No deployment 13Warning lights 8Adaptive cruise 7Knocking 7Tire blowout 6ABS 5Pulling 5
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