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2014 Ford Focus: doors won't lock, open or latch

59 of the 2,606 complaints about the 2014 Ford Focus describe doors won't lock, open or latch.

owner complaints
59
of this car's complaints
2%
typical repair cost reported
$560
typical mileage
50,000
recalls
3
Is there a fix? There are 3 recalls and 1 service bulletin for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Sep 28, 2026 · Body · TX

door latch recall

Filed Apr 25, 2026 · Body · FL

March 27th I went to have my focus recalled March 31st there was still one unopened recall. I did not go back to them to fix it the my documentation was falsified there's still an open recall on my Ford there's no documentation that I have it replaced. In fact it'd be easier to prove that they falsified information nths. It is a simple way to prove you need to remove the door handle and see if the door lock has been repaired and it hasn't

Filed Aug 16, 2025 · Electrical · OR

Door lock and windows dint work properly. Transmission not working appropriately or at . Randomly says transmission overheating or won't go in reverse

Filed Jan 29, 2025 · Transmission · CA

I took my car to Downtown Ford Sacramento for a door latch recall and Transmission Control Module (TCM) coverage under Campaign #14M02. A day later, they called saying it was ready for pickup. When I asked about the transmission, they claimed a diagnosis was required at my expense before warranty coverage would apply. I approved the diagnosis, yet my car sat for over a week with no updates. Every time I called, I was directed to Service Advisor Christian Silva, who never answered or returned my voicemails. When I finally went in person, they asked me to sign paperwork but refused to provide diagnosis results. Another advisor then admitted no diagnosis was ever performed, they only completed the door latch recall. They now demand $360 for a diagnosis and insist I leave the car again, refusing to honor Campaign #14M02. This is unacceptable, and I need Ford to address this. (VIN# [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 20, 2025 · Transmission · FL

When driving the car it shutters, jerks, loses power and accelerations, shakes. The transmission was replaces once and it is doing it again under 100k miles. It could easily cause an accident. Transmission also randomly says it is hot to stop. There is a customer safety extended warranty on the tcm for this specific car. From what I have seen there is a recall on transmission clutches for the 2014 Ford Focus SE just not my car apparently for the clutch. Ford wants me to take it to pay 250 to tell me if its covered under warranty recall but a transmission place already told me it was a faulty clutch they told me about the extended warranty. I have read this happened to hundreds of people. It is dangerous. How can I file a class action lawsuit, report to the better business bureau to be resolved or report to the proper place? Also not to long ago driving down the highway the doors just swung open door locks stopped working. There was a recall and got fixed but this car is a safety hazard and ford should care more about their product and customer safety. Is there anyone who has a 2014 Ford Focus with a clutch issue. I was told if its the TCM the car wont start I don't want to spend 250 to be told the clutch isn't under warranty. It is a ripoff. I know its not the TCM.

Filed Jan 3, 2025 · Acceleration · VA

Vehicle engine hesitates, runs rough and stalls at low speeds between 1st and 2nd gear. The passenger door latch isn't working properly and the door sticks and is unable to be properly opened from the inside of the vehicle. The vehicle was inspected (diagnosed) by Virginia Tire and Auto who found no codes and that the transmission is not the issue and advised during the call that there was an "open recalls" on the vehicle for these issues and to take it to Ford. I received a letter in the mail from Ford for this exact issue prior to me even setting up an appointment since I am the vehicles new owner. The vehicle is now with Ford and once driven (I was told that they did test drive the vehicle although its not stated on the receipt) are able to replicate the issue since you only need to push the gas pedal (every time you press the gas) to discover these issues but have refused to fix the issue because there are no codes/indicator lights on the dashboard even though the issue is easily replicated and IS the exact recall issue. I was told that the door latch was working (its not) despite the open recall on the federal safety agency for the latch and I was told that their SSSC (Special Service Support Center) was called for approval however my understanding from Ford Customer support is that when you call the SSSC its a simple yes or no question. If the issue is able to be replicated when driven the answer should be YES there is a problem, so that they can get approval to proceed. However my ticket/receipt from Ford does not state any of the above. They want me to pay for another diagnosis, $200 because there is no code/indicator light. If the issues are able to be replicated and are on Fords Customer Satisfaction Program 24N07 they should be fixing the issue. This is a major safety issue and the vehicle should not be driven in this condition as well as I should NOT have to pay Ford to fix a recall (multiple recalls) which they have refused to fix, stating no repair per recall.

Filed Sep 14, 2023 · Locks · 111,000 miles · MO

The contact owns a 2014 Ford Focus. The contact stated that upon attempting to close the driver's side rear door, the door failed to latch securely. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency hotline for assistance. The failure mileage was 111,000.

Filed May 6, 2023 · MA

• door latch repeat repair iagency #20v331)

Filed Jan 27, 2023 · Body · GA

Was told parts still backoreded. Door latches present safety hazard

Filed Dec 14, 2022 · Engine, Transmission · WI

The entire car is a a safety issue. From the breaks and door latches, to the fuel system, electrical system, to the transmission. The 2014 Ford Focus SE needs to ne recalled aand taken off the roads.

Filed Aug 26, 2022 · Locks · TX

My drivers side door will not latch shut. It is not safe to drive.

Filed Aug 8, 2022 · Fuel system, Transmission · SC

One day when I went to go fill my 2014 Ford Focus up, my car started and stalled randomly. I could not get my car to turn back on. After a few tries, it finally came on. This issue would go on for two weeks every time I filled up my car. If my car only gets $10 in it, its fine though. only happens when I fill it up. Then my car gas gauge started acting funny and will fluctuate between empty and full while driving. I can't tell how much gas I have in my vehicle. Then my husband, who so happens to be a mechanic, took a look and noticed my fuel tank is now caved in and is deformed. There is a problem with my CPV which has now affected my fuel tank. Upon further investigation, I did see where there was a recall about the power train quite a few years ago and then not long after, another recall about the CPV failing and causing stalling, not accurate gas gauges, and deformed gas tanks. I called my local Ford dealership about this. When I typed in my VIN the only active recall was the door latch system. Which means it was either fixed in the past or for some reason my vehicle wasn't recalled when it should have been. My ford dealership said there was no current or past recalls on my specific vin and were refusing to fix my car. I feel like it is unfair my car was affected by a recall but I can't get it fixed just because my vin says my car wasn't affected. It definitely was. I am a poor college student just trying to make a life of myself. I will soon have no car, unless my husband finds a way to fix it without spending an arm and a leg. Thanks for listening and please help me. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service bulletins that may apply

Related recalls

Latches/locks/linkages: doors: latchReported June 8, 2020 · 2,147,323 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.

Recall number 20V331000 · Recall details

Latches/locks/linkages: hatchback/liftgate: lockReported September 28, 2016 · 64,038 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Remedy
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C13.

Recall number 16V698000 · Recall details

Latches/locks/linkages: doors: latchReported September 6, 2016 · 2,046,297 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.

Recall number 16V643000 · Recall details

Questions about the 2014 Ford Focus door locks

Is doors won't lock, open or latch a common problem on the 2014 Ford Focus?

59 of 2,606 owner complaints about the 2014 Ford Focus (2%) mention doors won't lock, open or latch. The model year with the most reports is 2012.

How much does it cost to fix doors won't lock, open or latch on the 2014 Ford Focus?

Owners who mentioned a price put the repair at about $560 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2014 Ford Focus?

There are 3 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Ford Focus

Jerking 486Stalling 478Shudder 443Hesitation 364Check engine light 301Slipping 175Loss of power 152Transmission failure 125Grinding brakes 122Won't shift 75Power steering loss 70Overheating 66Won't start 50Fuel gauge 42Fuel pump 42Engine failure 41Sudden acceleration 39Harsh shifting 35Wipers 27Steering lock-up 26No deployment 21Adaptive cruise 13Misfire 13Battery drain 12Fire or smoke 10ABS 8Knocking 8Headlights 7Seat belt 7Key fob 6Backup camera 5Ball joint 5Pulling 5

All model years of the Ford Focus

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