2014 Ford Focus: fuel pump failure

Filed May 29, 2025 · Fuel system · 80,074 miles · OR

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle started sputtering and then stalled. The contact pulled over to the side of the road and restarted the vehicle; however, the failure reoccurred a short while later. The contact stated that gasoline was added to the fuel tank allowing the vehicle to be driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the canister purge valve, fuel tank ,and fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,074.

Filed Sep 6, 2024 · Steering · 145,000 miles · AR

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH and pulling up to the fuel pump at a gas station, the steering wheel was turned to the right, and the contact could not release the key from the ignition. The contact turned off the vehicle and waited a while before restarting the vehicle. The contact attempted to turn the vehicle and noticed that the vehicle had lost power steering functionality. There were no warning lights illuminated. The contact checked the diagnostic app for the vehicle and noticed it had stated that the power steering assist had failed. The dealer was contacted, and it was confirmed that the VIN was included in the federal safety agency Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 20V331000 (Latches/Locks/Linkages) but not in any recall regarding the power steering. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a steering recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 145,000.

Filed Oct 19, 2021 · Fuel system · CA

my 2014 Ford Focus had a check engine light sensor alert on October 4th 2021. I scheduled for an appointment to have the vehicle serviced on October 18th 2021(closest time available). During the two week period I had noticed when I pumped gas that the engine seemed to have stalled when I tried to turn on the ignition. The second time the vehicle finally turned on but there was a low rumble noise. I gassed up a second time and I just heard a low rumble from the vehicle when I started the ignition. on 10/16/2021, I was low on gas but my low tank sensor did not go off so I figured I was okay to drive until I came to a gas station. My vehicle ended up stalling on a freeway while I was driving and I started to decelerate from 65 MPH to 60 and slowly decreasing. Nearly avoiding an accident I had my hazard lights on and slowly made my way to the emergency lane where I came to a complete stop and called for a tow. Upon getting my car serviced they determined that I needed a new fuel tank, fuel pump and purge valve due to the tank being warped. I had run out of gas, but my gauge and sensor did not detect that. Apparently this was a recall item a few years back but the manufacture said that my VIN was not on the recall list so I will have to pay this out of pocket.

Filed Apr 29, 2021 · Fuel system · 70,000 miles · WV

Tl* the contact owns a 2014 ford focus. The contact stated the vehicle failed to start-up without warning. The vehicle was towed twice to elkins fordland (696 beverly pike, elkins, wv 26241, (800) 296-2486) to be diagnosed. The contact was informed that the valve was inoperable and that the fuel tank was warped and uneven. The contact was then informed that the fuel tank, valve, and fuel pump needed to be replaced. The contact was informed to keep fuel in the vehcile. The manufacturer was notified of the failure. The contact stated that the failure was like the failure listed in the federal safety agency campaign number 19v515000 (fuel system, gasoline). The failure mileage was approximately 70,000.

Filed Oct 13, 2020 · Fuel system · 111,863 miles · WA

Tl* the contact owns a 2014 ford focus. The contact stated while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The contact pulled over and restarted the vehicle and continued driving to her destination. The contact also stated while driving up a hill with the accelerator pedal depressed, the RPM went up however, the vehicle failed to respond. The contact called the local dealer wendle ford located at 9000 n division st, spokane, wa 99218, (509) 484-4800 and made the dealer aware of the failure. The vehicle was taken to independent mechanic and was informed the fuel pump needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of failure. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 15v005000 (fuel system, gasoline) however, the VIN was not included. The failure mileage was approximately 111,863.

Filed Sep 23, 2020 · Fuel system, Transmission · 75,000 miles · MD

My car hesitate and jerks when advancing from a stop. This is very scary when I'm on the highway. My car at times doesn't pick up speed I have to press down more than usual to get up to speed.I had my fuel pump replace because the indicator detected an issue, wasn't aware that this was a recall.

Filed Jun 25, 2020 · Transmission · 117,000 miles · GA

The car wont start and a mechanic diagnosed a bad fuel pump. The car has 117,000 miles. Other cars go much longer.

Filed Feb 18, 2020 · Fuel system · 58,885 miles · FL

Tl* the contact owns a 2014 ford focus. The contact stated that with the fuel level below tank, the vehicle stalled without warning. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was taken to (tallahassee ford lincoln 243 n magnolia dr, tallahassee, fl 32301 (850) 877-1171) where it was diagnosed that the fuel pump was defective and needed to be replaced. The vehicle was not repaired. The failure still persisted. The contact mentioned the federal safety agency campaign number: 18v735000 (fuel system, gasoline) as a possible solution to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 58,885.

Filed Nov 22, 2019 · Engine, Fuel system · 91,000 miles · OR

Tl* the contact owns a 2014 ford focus. The contact stated that the fuel pump and regulator failed and caused the vehicle to stall while driving. Also, the check engine warning indicator illuminated. The vehicle was taken to tom denchel ford hermiston sales & leasing (555 s hwy 395, hermiston, or 97838, (855) 878-9342) where it was diagnosed that the fuel pump and regulator needed to be replaced. The vehicle was not repaired and was still at the dealer. The contact stated that the clutch was replaced four times. The contact called the manufacturer and was informed that the VIN was not included in a recall. The failure mileage was approximately 91,000. The VIN was invalid.

Filed Jul 31, 2019 · Fuel system · 75,000 miles · FL

The fuel pump has failed on my focus. The car just shut off while driving. Engine turns over but will not start. It was on a residential street. My car was built 7/14 which falls outside of the recall window which ends in may 20014. Its my firm belief it may very well be the same fuel pump issue the others are having. Have not made any repairs yet as this just happened last night 7/30/2019.

Filed Jun 20, 2019 · Fuel system · 76,000 miles · FL

Takata recall. I took my 2014 ford focus to a ford dealership because my car gas gauge was showing erratic mileage and because I knew I had a recall. I received my vehicle with the same problem as I took it in. My gauge still kept showing erratic mileage.I went back 5 days later tto tell them what was going on and I asked what procedure they had done. They told me that they had only reprogrammed a module. I told them if they could check it out again and they told me that they could but they were going to charge me a diagnostic fee because they had already performed the recall. The diagnostic came out and it turned out that my car needs a new fuel pump, canister purge valve, and fuel tank. I told them that those things were supposed to be fixed the first time I brought it because it was part of the recall. They transferred me to ford internal something and ford said that the recall was already performed and that it was my responsibility now. I mean how does a company like ford can be so unprofessional about somebting like this. I mean part of the recall is to take your vehicle to get those things fixed that the ford assembly line failed to address when making the model. Now I am even more scared because I don't know when I will get stranded somewhere because I'm not sure what gas mileage it has.

Filed Jun 19, 2019 · Fuel system · 76,000 miles · MA

In december 2018 I was on the highway going 70 MPH and suddenly my car would no longer accelerate. It would not start either until hours later. Took it back to ford after telling them what had happened and they said it was because of a fuel pump recall. I got a letter later that month after my car had been to ford and checked out, saying the part was recalled in october. I was not notified prior and it is very dangerous to stall on highway. Then a few weeks ago I had the same thing happen on the highway again. Whenever my fuel is kind of low the car just stalls and I can't start it. I was able to get gas and jump my car and get it home and has been fine since, but I went into ford the next day and told them that the same issue happened and they told me that back in december when they 'fixed' my vehicle they actually just looked at it and said it was fine, but told me they replaced/fixed the part. So the part was never fixed or resolved. Not to mention I have only have this car since september 2017 and have had the clutch replaced 3 times and now am feeling the signs of it failing again for the 4th time. This car is unsafe and unpredictable and ford has lied to me and not informed me of the dangers of the vehicle I'm paying them for.