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2012 Ford Focus: screen or infotainment failure

6 of the 3,772 complaints about the 2012 Ford Focus describe screen or infotainment failure.

owner complaints
6
of this car's complaints
0%
typical mileage
60,000
recalls
0
Is there a fix? 29 service bulletins cover this area of the car. See below

Screen or infotainment failure by model year

  • 2018
    2
  • 2017
    1
  • 2016
    1
  • 2015
    1
  • 2014
    2
  • 2013
    4
  • 2012
    6
  • 2007
    1
  • 2000
    1

What owners say

Filed Nov 19, 2020 · Electrical · 80,000 miles · CO

Back up camera malfunction. Will work every now and then. Will flash with black screen and green line. At times the picture will be upside down. At times it won't work at all. Car sensors will go off with rain and or snow. The media screen at times will not show data ie radio stations, blue tooth connection. All the above occurs when car is in motion.

Filed Jan 7, 2019 · Electrical · 85,000 miles · AL

A loud abrupt thump(s) and/or high pitched screeching sounds come from the sound system speakers. This occurs with the radio in the "on" or "off" position and may last a few seconds up to minutes. The sound is very loud and uncontrollable. The radio is unresponsive during and after the noise (usually requiring an engine restart). This is dangerous when operating the vehicle. The noise level and suddeness causes an immediate defensive posture just as if I had been struck from out of nowhere. Not only that, it is abusive. It really rattles the nerves. The only sure way to control it is to disconnect the radio.

Filed Sep 12, 2017 · Electrical, Transmission · 60,000 miles · TX

Shudder when taking off, seems to be from 1st to 2nd....or 2nd to third. I dont really know. Automatic gearbox. As well, my radio will crackle and pop then "freeze" no sound or control other than a very loud and distracting static and popping from the speakers. This has gotten much worse.

Filed Jun 5, 2014 · Electrical · 60,000 miles · MI

The vehicle would not start; ford had the car for 17 days before they decided it was the transmission control module; they charged us in excess of $1400; we have had the vehicle in for service many times over the past 2+ years for navigation system freeze ups and noise/vibrations in the front end.

Filed Aug 19, 2013 · Electrical, Transmission · 9,000 miles · GA

Car started on the right side of the car windows stopped working and the lights started blinking . Dealer replaced right side module . Then next was the blue tooth stopped working and the whole touch screen blacked out . Dealer replaced sync module and new touch screen . Next was the wipers coming on by there self .dealer replaced wiper sensor . Next was the door locks surging without a key in and dash cluster floating . Dealer replaced drive module . Right now the transmission is not working properly . I am just scared the death that the car is going to catch fire while driving the car .

Filed Feb 18, 2012 · Electrical, Seat belts · 600 miles · MI

While stopped behind red light all screen system, sync system, radio including sound system went black. Did not start over till next day in the morning and as soon as start the car errors after error came up for nav system, phone connection. Had to reset every thing. These errors are coming up every day. There will be risk of losing other system including air bag, power steering, break and other important system while this system going off. Took the car to dealer and service trained specialist told me that is my phone problem!!! After long drive when trying to take off car is shaking, there is big safety issue with seat belt. While driving, if for any reason unlock the seat belt there will be no warning light or warning sound that seat belt is off. If car is running and leave the car when you are back and start driving there will be no warning light and sound that seat belt is not in use and can drive all you want. After long drive while trying to take off car is shaking.

Questions about the 2012 Ford Focus screen failure

Is screen or infotainment failure a common problem on the 2012 Ford Focus?

6 of 3,772 owner complaints about the 2012 Ford Focus (0%) mention screen or infotainment failure. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2012 Ford Focus?

There are 0 recalls and 29 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Ford Focus

Stalling 438Door locks 374Jerking 346Check engine light 345Power steering loss 345Shudder 336Loss of power 224Hesitation 212Transmission failure 140Slipping 136Steering lock-up 130Grinding brakes 116Won't start 102Won't shift 87Engine failure 79Overheating 70Fuel gauge 54Fuel pump 54Wipers 48Sudden acceleration 37No deployment 31Harsh shifting 28Seat belt 28ABS 23Headlights 19Misfire 15Warning lights 15Adaptive cruise 13Fuel leak 13Knocking 12Brake failure 11Fuel smell 11Fire or smoke 10Pulling 10Power windows 8Sunroof shattered 8Tire blowout 8Battery drain 7Airbag light 6Ball joint 6Key fob 6

All model years of the Ford Focus

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