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December 12, 2018 Service bulletin

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric...

Ford technical service bulletin TSB 18-2373 for 2012-2018 Ford Focus, 2013-2019 Ford Fusion Energi and 2013-2017 Ford C-Max Energi.

Bulletin number
TSB 18-2373
Component
Electrical system
Summary
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.

Owners of these vehicles have filed 1,309 complaints in the electrical category.

Vehicles covered

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