Tl* the contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sheehy ford lincoln richmond (10601 midlothian turnpike, richmond, va 23235, (804) 794-0500) was contacted and confirmed that the parts were not available for recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt consumer stated since the claim dealership never contacted consumer. Airbag was installed.
2010 Ford Fusion Hybrid airbags complaints
Page 2 of 6: complaints 11 to 40 of 135, newest first, as owners wrote them.
Takata recall. I received a postal letter saying the repair is available for recall 16v‑384 but two local dealers claim that they can't get the parts. After calling ford motor they directed me to a dealer more than 70 miles away.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for the federal safety agency campaign number: 16v384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (pompano beach ford lincoln, 2741 n federal hwgy, pompano beach, fl 33064) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was invalid.
This recall goes back to 2016 at least. Ford has sent letters in 2016, 2017 and 2018 warning about this recall and they will notify me when parts are available. How long can ford postpone a safety recall? Appears ford is waiting for this issue to expire or the car to be scrapped.
Takata recall - I have been waiting 11 months since first learning of this recall to have the airbags replaced. Ford has not yet announced when this issue will be corrected.
Takata recall - I was notified months ago that my passenger airbags are not safe. Last month I finally received a letter from ford saying that airbags were available to fix my car. I called my ford dealer. They said they could not order the air bags and I should try calling back in a couple weeks. I just called my dealer again after waiting two weeks. They continue to say that ford will not allow them to order the airbags for the recall. It is unacceptable that ford made me wait months for airbags to fix my unsafe car. It's downright unethical to send me a letter saying that airbags are now available for my car when they clearly aren't.
Takata recall I have called lindsay ford in wheaton, md, three (3) times about replacing the passenger airbag. The last time I was told the parts would be available in two weeks.
Tl* the contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ted britt ford of fairfax (11165 fairfax blvd, fairfax, va 22030, (703) 591-8484) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall it's been more than two yrs since we were notified that our vehicle is part of the takata airbag recall. We received four letters since reminding us that we are still waiting for replacement parts. Recently, ford sent a letter stating "a repair is available for your vehicle". I contact our local dealer and was told they had to order the parts and we would be contacted within a few days to schedule an appointment to bring the car in for repair. One month later, I contact the dealer to find out what's taking so long. Now the dealer tells it will take a few months to get the parts and that I am on a waiting list to have the car repaired. So I contact another dealer to see if I can get the care repaired sooner. This ford dealer tells me they cannot order the parts at all. And continues to say that ford sent out letters to customers stating repairs were available to appease the consumer. The representative advises to get a rental or not sit anyone in the passenger seat. Unbelievable! Can we get a reasonable timeline on how long this is going to take? Just be honest instead of stringing us along!
Takara recall, still not repaired, was told not to drive it. Wife wanted a safe vehicle, but could not trade the ford fusion 2010, because of recall. Did not get letter from ford about them providing a vehicle until repairs to air bag could be completed. Ask for reimbursement for the amount of what they were going to pay any rental fees. They refused. Car is sitting and want relief under the lemon law.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notice for the federal safety agency campaign number: 18v046000 (air bags). Sisk family ford (565 oak st, forest city, nc 28043, (828) 245-1626) stated that the part was not available. The dealer did not mention a loaner vehicle option. The dealer stated that the part may be available in december of 2018. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notice for the federal safety agency campaign number: 16v384000 (air bags). Livermore ford lincoln (2266 kitty hawk rd, livermore, ca 94551, (925) 294-7700) stated that the part was not available. The dealer made no mention of a loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jarrett-gordon ford davenport (2600 access road, davenport, florida 33897, (863) 422-1167) was made aware of the recall in 2016 and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *tt*jb
I got a recall notice for the passenger side airbag inflator.( 5/2018) I called flammer ford, and I was told I'd get a call back when the parts came in. I am still waiting my car is in florida, and I'd really like to just disable the driver's side airbag. Will the dealership do this for me? Car is 8 years old!
Received initial letter back in 2016 and several updates and notices through 2018; however, still have no parts available to complete the repair and have left several messages!
Tl* the contact owns a 2010 ford fusion hybrid. While driving approximately 45 MPH, the contact's vehicle was struck on the front driver's side door by a work vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was able to be driven to the contact's residence, but the driver's door was unable to be opened. The contact exited the vehicle through the front passenger door. Also, the contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place ford (3230 satellite blvd, duluth, georgia 30096, (404) 418-6877) stated that the part was unavailable. The manufacturer was notified. The failure mileage was approximately 176,000. Parts distribution disconnect.
Dealer will not fix air bag. Says they do not have parts.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for the federal safety agency campaign number: 16v384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (sentry ford, 4100 mystic valley pkwy, medford, ma 02155) confirmed the parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid . The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer john kennedy ford of phoenixville (730 valley forge rd, phoenixville, pa 19460 (610)-917-8200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" - I have been waiting for a long time to have these defective air bags replaced and have contacted vista ford in ca numerious time about this with no response from them.
Takata recall - ford notified me a week before and placed me on about june 15, 2018, in a rental vehicle through enterprise, and the ford dealer continues to tell me every other week when I ask that they have not received any information from ford as to when ford will replace the defective takata airbag in my 2010 ford fusion hybrid. This long period of time forcing my vehicle to sit idle and not driven and is not good mechanically on it. My car was purchased new and driven by me for 7 (seven) years in the high humidity environment of northern virginia, making it highly susceptible to the corrosion of the canisters causing the explosion shrapnel. I appreciate ford providing me a courtesy rental car but I want my car repaired properly and promptly by ford. Can you please assist with encouraging ford corporate to restore the safety of my car by ford replace the takata airbag in a timely manner.
Takata recall. I have had a recall notice for the airbag since 2016 and ford has done nothing to correct the situation. What do I need to do to correct the issue
Takata recall
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The dealer g stone motors (36 boardman st, middlebury, vt 05753, 1‑802‑388‑6718) had been unable to determine when the remedy and part may be provided from the manufacturer to schedule the recall repair appointment within a reasonable time frame. The contact was unable to schedule the recall repair which was unacceptable to the contact concerning the federal safety agency campaign number: 18v046000 (air bags). There was no mention of a loaner vehicle option from the dealer. The contact had not experienced a failure but was uncertain if a failure may progress while waiting to receive the part from the manufacturer to the dealership. The manufacturer was contacted. Vin tool confirms parts not available. *tt updated 12/18/18
"takata recall" ford still has not contacted me saying they have the parts to fix my frontal airbag recall issue.
Takata recall - I have received several letter about the air bag recall on my vehicle for over 2 years now. The letter states the remedy is to not have anyone sit in the passengers seat until the airbag is replaced. I have called the dealership several times and they tell me they do not have the parts and don't know when they will get them in and will call once they do. Is there anything that I can do to help expedite the airbag replacement process? This is a major issue by not allowing passengers in the vehicle. Thank you.
Takata recall
Takata recall, I first received notice of the allegedly defective airbag june 2016. As of current date repairs have not been made available.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation ford bradenton (5325 14th st w, bradenton, fl 34207, (941) 275-1267) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy ford lincoln at (301) 358-4443 (located at 901 n frederick ave, gaithersburg, md 20879) and was informed that the part was not available. The manufacturer was notified and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available. ..*bf
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