My complaint is with the passenger air bag. It keeps turning off and on. They have a recall for it but has not come up with a solution. I have a 2010 you think it wouldnt take 8 years to fix a problem. I have my daughter and my elderly mother in my car all the time. The one reason I bought this car was for safety but not the air bag can explode and hurt them. We have waited and waiting and it hasn't been fixed. I wont let anyone ride in my front seat anymore because we are scared someone will get hurt. Witch puts us in a bind with not enough room in my car. When will this be fixed by them. And no I can not afford a rental until they fix it. Thank you for any info you can give me.
2010 Ford Fusion Hybrid airbags complaints
Page 3 of 6: complaints 41 to 70 of 135, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (serramonte ford, 999 serramonte blvd, colma, ca 94014, (844)-869-7236) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact was provided with a loaner vehicle. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of an unknown manufacturer recall regarding the air bags. Robinson brothers ford (225‑293‑8900, 11455 airline hwy, baton rouge, la 70816) indicated that the part had been unavailable since january. The dealer also indicated that there was no option of a loaner vehicle due to a limited supply. In addition, when applying the brake pedal, it traveled to the floorboard. The dealer and the manufacturer indicated that the vehicle was not included in any brake system recalls. The dealer diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 69,000.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (north bay ford, 1999 soquel ave, santa cruz, ca 95062, (831) 457-5858) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and stated that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Summary: I have two complaints. 1) takata recall, ford sent me the notice in 2016 and ford mechanic shop said that ford had not made any replaceable air bags these past three years. I just called this week 8/13/18 due to another recall notice and again no airbags had been made. 2) door latch stop working and there was a recall on the ford cars and many recalls that dated back in 2011, but not on the ford fusion 2010? Why? Many owners had complained about the ford fusion cars. See:last week's recall covers 389,585 2012-14 ford fiesta and 2013-14 ford fusion and lincoln mkz cars. Ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a user latches the door, there is potential the door may unlatch while driving. Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. Dealers will replace all four door latches.in march 2017, ford recalled 213,000 2011-13 explorer suvs and police interceptor utility vehicles in north america because the spring that controls the interior door handles may prevent the door from latching completely. Ford said it was a different issue than the new recall. In january, ford recalled 204,945 2010-13 taurus, lincoln mks and police interceptor. The federal safety agency upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. The federal safety agency received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. This is a serious safety concern as far as I can tell. Fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because ford "doesn't just sell the spring you have to replace the entire unit."
Takata recall. It has been more than 2 years and a fix has not been provided. I cannot sell my car with this recall nor can it be fixed. My only option (other than the hassle of a rental car) is to not have anyone sit in the front passenger seat of my car which, with a family of 5, is impossible to do legally. Luckily, we have another vehicle than can fit us all. A coworker of mine had his toyota repaired earlier this year but ford has not yet to issue a solution. More than 2 years without a remedy is a bit ridiculous.
"takata recall" I called autonation ford in torrance and also called ford corporate office, they said that they cant find a manufacture to fix the airbags. Might be till the end of the year till they fix it. Terrible
Takata recall ford has been sending me letters informing me of the recall for the past 2-3 years. When I've asked at the dealership, I've always been informed that parts aren't available and that they will let me know when they can complete the recall repair. The most recent letter I received from ford indicated that they would provide a rental vehicle for us while we waited for repair parts. This, to me, indicates that *someone* is taking the safety risk posed by the airbags in my vehicle seriously. However, when I visited sonora ford (dealership in sonora, ca) I was advised to get on the waiting list, a *minimum* of 30-days wait, that no rental vehicles were available, and that there was no telling what vehicle I could get as a loaner if and when the rental was provided - might be a passenger car, might be a f-150 truck. I am teaching my daughter to drive in this car and am terrified of what will happen if a minor fender-bender triggers the airbags. Ford is not stepping up and meeting its responsibility (or even its promises) in following through on the terms of the recall.
2010 ford fusion hybrid. Consumer writes in regards to passenger airbag inflator safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was was informed that the parts necessary to complete the recall repair were not yet available.
"takata recall" this "joke" has gone on far too long. Until parts actually become available, how about having the dealer simply remove the defective inflator and let us rely on the 3-point seat belt???!!! It would be tons better than having to suffer with only 3/4 of a car and having to put my mobility challenged wife in the back seat. This is just plane wrong and stupid!!!!
Takata recall - it's been 2 years since the recall notice and still no fix. What is going on?
Takata recall has not been followed through with ford.
I received a recall notice from ford in february 2018. The ford dealership in lumberton, nj has never received the parts to fix the defect in the passenger airbag. Is there any ford dealership that has received the parts? My wife could be in danger when she rides with me.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for the federal safety agency campaign number: 18v046000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (fox motor group llc, 3560 28th street se, grand rapids, michigan 49512) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2010 ford fusion hybrid. Consumer writes in regards to passenger frontal airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (auto nation ford, 2305 s college st. Auburn, al 36832, (334) 316-8628) was contacted and informed the contact that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - defective airbags - when will my vehicle be fixed ? When will I receive written notificatton to take my vehicle to the dealer for expeditious repair ?
Takata recall: ford notice june, 2016 16s26 the federal safety agency ref#: 11011356 july 2017 the takata recall has disappeared from my VIN
2010 fusion hybrid. Consumer writes in regards to passenger frontal airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall since the problem is well known and involves risk of death it seems they should have replaced the defective component by now.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tamiami ford at (239) 643-3673 (1471 airport pulling rd n, naples, florida 34104) where it was confirmed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I was warned in july 2016 that my passenger airbag is unsafe. I called, was told they expected parts by december 2016.I was never contacted about a repair. I received a letter 12/17 stating that the airbag could injure a passenger, parts are not available and they dont expect parts until spring 2018. The letter states not not allow anyone to sit in the front passenger seat which is impossible for me my dealership refuses to help. I contacted ford customer relations and was disconnected and ultimately told they cannot take calls and try again later. I want a loaner vehicle or rental vehicle until my airbag can be repaired.
Takata recall. There has been untimely delay in rectifying the defective passenger airbag. This has diminished my full use of the vehicle to an unacceptable degree.
Takata recall this recall has been open for 18 months and there is no end in sight. Recently received another mailing from ford stating that no one should sit in the front passenger seat or they could be killed. Called ford to request the airbag be disconnected, they said its a controlled safety system and nothing can be done. I'm not sure what group I am in, but live in a area with high temperatures and humidity.
Takata recall - I received my first letter about this dated july 2016 which stated the passenger frontal airbag inflator may rupture in the event of a crash necessitating airbag deployment. I have received a second letter dated december 2017 which states "do not let anyone sit in the first row passenger seat". This letter was received just after I returned home from a long trip with a front seat passenger. Why was I not warned not to have front seat passengers for 18 months? I have contacted my dealership repeatedly who say parts are unavailable and I have called the ford customer relationship center who told me parts may be available in the spring of 2018 but would not commit to a definite month. I believe I am in zone a which is a higher priority area - california. Why is this taking so long? Not to allow a front seat passenger is very inconvenient.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (future ford lincoln, 650 automall drive, roseville, ca 95661) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation ford torrance at (424) 253-4976 (3111 pacific coast hwy, torrance, ca 90505) where it was confirmed that the parts were not available for the recall remedy. The manufacturer confirmed that parts were not available, but would be available in the spring of 2018. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - 18 months after being notified of the recall, airbags have not been replaced, despite the fact that this car is in the priority list. Coggin deland ford still says they have no supplies. This is leaving my family in a very dangerous situation.
Takata recall -- we have been unable to get ford to complete necessary recall repairs. We received a letter dated july 2016 stating that the passenger side air bag was defective and that they would contact us when parts were available. We have checked several times since and have not been able to get the air bag replaced.
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