The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with the federal safety agency Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 21,600.
Ford Fusion Hybrid airbag light comes on
13 of the 1,204 owner complaints about the Ford Fusion Hybrid describe airbag warning light, most of them for the 2017 model year.
- owner complaints
- 13
- worst model year
- 2017
- typical mileage
- 102,000
By model year
- 20181
- 20174
- 20162
- 20132
- 20112
- 20102
Often reported together
No deployment 2Warning lights 1Overheating 1Loss of power 1Engine failure 1Check engine light 1Brake failure 1
Trouble codes mentioned
B0028 1
What owners say
The contact owns a 2018 Ford Fusion Hybrid. The contact stated that coolant needed to be added to the coolant reservoir occasionally. While driving at various speeds, the engine overheated. Additionally, there was an abnormal rattling sound coming from the vehicle and the vehicle was slow to start. The traction, engine, and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the head gasket had blown. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 190,000.
Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.
On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad RCM component. Today, May 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (HS7Z14B321H) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with the federal safety agency. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.
Airbag light comes on after you start the car but there is no issue. Recall was fixed recently as well but apparently the senor is not covered in the recall.
Air bag warning light is on, dealership said the rcm needs replacement.
Takata recall campaign number 19s01. In response to recall-vehilce was repaired by hammonahasset ford, madison, ct. On the way back home after picking up the vehicle from the recall the air bag light illuminated. Also noticed that glove box was not aligned correctly and the dashboard compartment was not aligned as well. The dashboard was also not re-installed correctly .a second appointment was made and the service department advised that the vehicle was reporting code b0028. I was advised that I needed to pay a $200 fee to have the compute checked to determine the issue. The dealer was advised that there was no issue with the airbag light when the vehicle was brought in for the recall and they denied to correct the situation claiming that the code was not associated with the airbag recall. I researched the code and it came back to a faulty passenger airbag or wiring issue. A complaint was also filed with ford with no return response. It appears that this is not just a coincidence as the error code is related to the passenger SRS. Now no one can sit safely in the right front and right rear passenger side of the vehicle as the entire right side SRS is disabled. No response from dealer to date and second call made to ford headquarters.
At random while car is on at any time and any speed (parked and just turned on, at a red light, driving on freeway or city driving, turning or driving straight.) rear parking aid is disabled with light turned on, airbag lights turn on, service advance trac light turns on, the power steering goes out all the same time. Then randomly turns off and drives normal again at anytime ( shortly after the problem occurs, sometimes it stays on an entire drive 1hr+ even if parked and turned car completely off and on again) this has been brought into the deal multiple times with it occurring again shortly after being "fixed"
Takata recall. Passenger airbag warning light has been going on for over a year. Ford notified me for a recall june 2016, but they still have no solution. Notice from tk holdings inc. Suggests possible defective ammonium nitrate propellant that could rupture, with risk of injury or death. 1.5 years is too long for ford to respond to dangerous situation.
While driving the car at about 25 miles an hour, first the traction control light came on then the engine light then the airbag light then there was a warning to stop driving the car. A big exclamation mark was in the display. The car lost power and slowed to a stop. I pulled to the side of the road and turned off the car. I tried restarting the car and all of the warning lights were still there so I ran the vehicle diagnostics report. Which stated there was a throttle problem and engine failure and airbag failure and brake failure. I had the car towed to the ford dealership.
Related recalls
No recalls on record for this model year.
Questions about the Ford Fusion Hybrid airbag light
Why does the airbag light come on in the Ford Fusion Hybrid?
Owners who report it most often also describe airbags did not deploy in a crash, multiple warning lights and engine overheating, and the codes they mention most are B0028.
Which Ford Fusion Hybrid years have airbag warning light problems?
The model years with the most reports are 2017 (4 complaints), 2010 (2 complaints) and 2011 (2 complaints).
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