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Ford Fusion Hybrid no deployment problems

13 of the 1,204 owner complaints about the Ford Fusion Hybrid describe airbags did not deploy in a crash, most of them for the 2018 model year.

owner complaints
13
worst model year
2018
typical mileage
58,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2020
    1
  • 2019
    1
  • 2018
    4
  • 2017
    3
  • 2012
    1
  • 2011
    1
  • 2010
    2

What owners say

Filed Jun 16, 2026 · Airbags · UT · crash · 2 injuries

The air bags did not deploy on the front passenger side after a two car accident. There was an injury to the passenger of the car. Vehicle was inspected by police and there were no warning signs

Filed Feb 12, 2025 · Airbags, Electrical · VA · crash · 1 injury

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.

Filed Apr 1, 2024 · Airbags · IN · crash · 4 injuries

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.

Filed Sep 11, 2023 · Airbags · 90,000 miles · CA · crash · 1 injury

The contact owned a 2018 Ford Fusion. The contact stated that while driving at 40 MPH, she was rear-ended by another vehicle. The air bags did not deploy. A police report was filed, and injuries were reported. The contact was later treated for various bruising in an area hospital, as well as receiving a CT scan and an x-ray of her left ankle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic; instead, it was towed to a tow yard and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Filed May 17, 2023 · Airbags, Electrical · MD · crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad RCM component. Today, May 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (HS7Z14B321H) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with the federal safety agency. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.

Filed Sep 13, 2021 · Airbags · WA · crash · 1 injury

In head on crash air bag did not deploy

Filed Mar 28, 2021 · Airbags · 59,000 miles · CO · crash · 1 injury

I was in an intersection car accident where I was hit at 75 MPH on the left drivers side, when my steering wheel air bag did not deploy but every single air bag on the left side of my vehicle deployed.

Filed May 27, 2020 · Airbags, Seat belts · 5,000 miles · CO · crash · 1 injury

I got into an accident on the highway, dear ran in front of me, hit deer car lost control and went into a ditch, hitting a tree. My air bag didn't deploy and my seatbelt didn't lock up. After I got an alert on my phone saying it was faulty. Suffering with neck and back injuries.*dt*jb

Filed Sep 11, 2019 · Steering · 19,878 miles · TX · crash

Tl* the contact owned a 2018 ford fusion hybrid. While the contact was entering the highway on ramp at 45 MPH, another vehicle veered into the contact's lane. The contact jerked the steering wheel and attempted to depress the brake pedal to avoid the other vehicle; however, the wheels seized. As a result, the contact's vehicle drove off road, over a curb, and crashed into a tree. The air bags did not deploy. There were no warning indicators illuminated. There were no injuries and a police report was filed. The vehicle was towed to an unknown location and deemed destroyed. The cause of the failure was not determined. A few days prior to the crash, the contact heard a grinding noise when turning the steering wheel. The contact found an unknown recall regarding a steering column bolt, which affected the 2014-2018 models. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 19,878.

Filed Nov 5, 2018 · Airbags · 176,000 miles · GA · crash

Tl* the contact owns a 2010 ford fusion hybrid. While driving approximately 45 MPH, the contact's vehicle was struck on the front driver's side door by a work vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was able to be driven to the contact's residence, but the driver's door was unable to be opened. The contact exited the vehicle through the front passenger door. Also, the contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place ford (3230 satellite blvd, duluth, georgia 30096, (404) 418-6877) stated that the part was unavailable. The manufacturer was notified. The failure mileage was approximately 176,000. Parts distribution disconnect.

Related recalls

No recalls on record for this model year.

Questions about the Ford Fusion Hybrid no deployment

Which Ford Fusion Hybrid years have airbags did not deploy in a crash problems?

The model years with the most reports are 2018 (4 complaints), 2017 (3 complaints) and 2010 (2 complaints).

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