The Recall #19V‑904 was performed on May 03,2021 by Walt Sweeney Ford. Mileage 61610. On 11/03 Brake Pedal went to floor and never came back. Called Ford dealer Walt Sweeney and schedule a inspection for 11/11/2021. Mileage 64630. Upon inspection it was found the same issue HCU ABS Failure. Ford will not pay for fix stating recall expired. The recall #19v-904 has not fixed brake pedal issue.
2009 Ford Fusion brakes complaints
Page 3 of 19: complaints 41 to 70 of 531, newest first, as owners wrote them.
The contact owns a 2009 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the dealer and the manufacturer informed the contact that the parts for the recall repairs were not yet available. The contact stated while driving at various speeds, the brake pedal was depressed but hesitated to respond, causing a 2-3 feet stopping distance delay. An unknown warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was unknown. VIN tool confirms parts are not available.
The contact owns a 2009 Ford Fusion. The contact stated that after the recall repair of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) was completed by the dealer; while driving 5 MPH weeks later, the brake pedal was depressed, and the ABS warning light illuminated. The vehicle was taken to the independent mechanic who diagnosed that the HCU had failed and needed to be replaced. The vehicle was taken to the dealer who confirmed the independent mechanic's diagnostic result. The manufacturer was notified of the failure and advised that they would not cover the repair of the vehicle as the HCU did not have any issues at the time the recall repair was completed. The vehicle was not repaired. The approximate failure mileage was 38,000.
I'm sending this in response to the above noted letter which indicates that we failed to take our 2009 Ford Fusion to our Ford dealer to have the brake system checked pursuant to the Safety Recall Notice 19S54/ the federal safety agency 19V‑904 which we received in January 2020. Your statement that we have failed to take the vehicle to our local dealership is incorrect; We took the vehicle to Sunset Ford, 11700 Gravois Road 63127 on 07/15/21. A short time after we dropped it off a dealer service representative called and advised us that the ABS light was on and refused to perform the work outlined in the January 2020 notice unless we agreed to pay for the diagnostic and all work associated with the ABS. I noted that the light had been on for over 7 years, the abs system had always functioned properly, had passed the Missouri safety inspection every year including that of May 2021 was diagnosed when it first occurred by Sinclair Ford to be a problem in the light circuit not the abs system referred her to the January 20 notice which specifically stated "a valve in the hydraulic control unit of the anti-lock braking system may be stuck open" and " repairs to be completed free of charge (parts and labor)" She stated she had all of the service information and recall notices in her file and none of them referred to the ABS systems in any manner...."either pay for the work or come back and pick up the car"....We picked up the car. A few days later I contacted the service department again and inquired about the recall and reviewed the situation with a different service representative. This person told me the abs system was not part of the recall but if the abs light was on the repairs were required by the NTSB. He said the cost could range between $300 up to $1500. I then posted the following in our neighborhood Paper: My wife took her 09 Ford Fusion to Sunset Ford this morning to get 2 NTSB recall issues repaired that we have been waiting for over a year for them to get the parts needed
The contact owns a 2009 Ford Fusion. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was informed of the failure and informed the contact that he had to pay for the repair. The failure mileage was approximately 124,000.
The contact owns a 2009 Ford Fusion. The contact stated that after leaving the local dealer the brake pedal was spongy and inoperable. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The failure mileage was 147,010. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light was illuminated. The approximate failure mileage was 152,000. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact stated while driving at various speeds, the ABS light would randomly illuminate and turn off and on. The vehicle was taken to an independent mechanic who diagnosed that the ABS hydraulic control unit was faulty and needed to be replaced. The contact stated that the vehicle was previously serviced under the federal safety agency Campaign Number 19V904000 (Service Brakes, Hydraulic) and the brake fluid was flushed but the vehicle continued to experience the failure listed in the recall. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 102,700.
The contact's client owns a 2009 Ford Fusion. The contact stated that while his client was driving at various speeds, the brake pedal would depress the floorboard without warning. His client then received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and had taken the vehicle to the dealer for service. Soon after the repair, his client stated that the failure returned, and the vehicle was taken to his shop. The contact discovered that the dealer had flushed the braking system and refilled the brake fluid and tested the module. The contact stated that the HCU should have been replaced to properly correct the problem. The dealer was notified of the failure and informed him that once a recall had been closed it would not be re-opened. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 147,700.
The contact owns a 2009 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floor and the stopping distance was extended. The cause of the failure was not yet determined. The contact indicated that the vehicle was previously serviced under the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the failure occurred. The local dealer and manufacturer were notified of the failure. The failure mileage was 94,200.
The contact owns a 2009 Ford Fusion. The contact stated that in January 2021, she received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that she had the recall repair performed. The contact stated that while driving at various speeds, she attempted to depress the brake pedal however, the brakes were soft, causing the contact to pump the brake pedal multiple times for the brakes to engage. The vehicle was taken back to the dealer, test-driven by the service manager who duplicated the failure. The brake fluid was replaced however, the failure recurred. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 129,950.
The contact owns a 2009 Ford Fusion. The contact received a notification for the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The dealer was notified of the recalls and the contact was informed to bring the vehicle in for service. Despite being at the dealer for three weeks, the contact was repeatedly informed that the parts were not yet available. The contact made multiple attempts to reach the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
The hydralic control system has failed. In April,I did have the car taken to Serra Ford in Rochester to fix the recall 19S54 Brake Campaign. The HCU did pass the test on that date and a DOT 4 flush was completed. Last week the HCU fail and when I took it to the dealership, they said I would need pay $1700 for a replacement part that has shown to be a cause of the ABS failure. Therefore, Ford should pay for the cost of the replacement.
2009 ford fusion. Consumer writes in regards to the federal safety agency safety recall 19v‑904. The consumer stated the dealer would not answer or return calls so the recall repair could be scheduled.
Got a ticket on June23rd the breaks were low and I couldn't come to complete stop checked the break fluid level and it was full. June 28th Breaks completely went out without no warning signs nothing while I was driving had to stop with the emergency brake.I had car towed to Sterling Ford June 29.I'm not the original owner so I had no idea about the recall and I purchased the car June 2nd in Gardena California where I'm from now stranded in Houston Texas.
Vehicle was called in for the above recall on May 20, 2021. Upon arrival at dealership, we were informed that the part was not available. Part availability keeps getting pushed back month-to-month until now the projection is the end of August. The dealership kept our car for two months saying that it was unsafe to drive. Just this week they returned the car to us unrepaired saying that it is now safe to drive. That is inconsistent and illogical.
The contact's granddaughter owns a 2009 Ford Fusion. The contact's granddaughter received two recall notifications for the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were not yet available. The contact's granddaughter had taken the vehicle to a dealer where they confirmed that the parts were unavailable. After performing a check on the Hydraulic Control Unit, the unit passed inspection and the recall was removed from the Vin. The contact then stated that while her granddaughter was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The contact was uncertain if any warning lights were illuminated on the instrument panel, or how her granddaughter was able to stop the vehicle. Due to the failure, her granddaughter had the vehicle towed back to the dealer where it remained in their possession. Recently, the contact's granddaughter received a call from the dealer where they stated that the vehicle had been repaired however, she was given a bill for the repair. The manufacturer was notified of the failure multiple times and she was informed that the Vin was not under recall regarding the brakes. The contact repeatedly informed the manufacturer that the vehicle had been placed under recall however, the recall designation was removed without the vehicle being repaired. The manufacturer then notified her that she needed to resolve the issue with the dealer. No further assistance was provided. The vehicle remained in the possession of the dealer. The failure mileage was 90,933.
Ford issued a recall in 2020. They repeatedly refused to repair the defect, saying their corporate office had not authorized payment. More than a year later, they finally scheduled me for an appointment to fix the recall defect (brakes). In the meantime, a second recall (airbag) had been issued. At the recall repair appointment, they fixed the airbag recall issue. However, while working on the brake recall issue, they broke the calipers. They jerry-rigged it to function safely. They did not repair the damage they caused. They did not even fix the recall issue, despite having the parts on hand to do so. Now they say they don't have the parts to fix the damage they caused, and haven't fixed the original recall.
The contact owns a 2009 Ford Fusion. The contact received notification of the federal safety agency Campaign: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2009 Ford Fusion. The contact stated while driving at various speeds the brake pedal was depressed however, it failed to respond and traveled to the floor board. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure as the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 132,000. The contact stated that the failure was similar to the federal safety agency campaign number: 19V904000 (service brakes, hydraulic )which was previously completed on the vehicle. The contact feels that the recall repairs were not completed properly.
The contact owns a 2009 Ford Fusion. The contact received notification of the federal safety agency campaign number: 19V904000(Service Brakes) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced the failure listed in the recall. The VIN tool confirmed parts not available.
The contact owns a 2009 Ford Fusion. The contact received a recall notification for the federal safety agency Campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for repair. The contact had not experienced a failure. Vin tool confirms parts not available.
On multiple occasions, while either having to slam on brakes to make a sudden stop OR when hitting a decent size bump in the road, the ABS go out. After about the third time it happened, I figured out how to properly pump my breaks to make a stop, but I live in a high traffic urban area. Constant stop and go which makes this very difficult. It is horrible that the recall was made 18 months ago, but a remedy has not been formed. I am contacted about 10 times a week about my airbag recall, but nothing about this. Every time it happens I am terrified, especially during rush hour with my child in the car. I will also note, that every time I try to take it to a shop to be looked at, it is working again, and no issue is ever found - but research shows different.
In December 2019, a recall was issued for the HCU of the ABS system that my 2009 Ford Fusion is included in. (Manufacturer Recall Number19S54 the federal safety agency Recall Number19V904). My local Ford dealer stated that parts weren't yet available when we called, and once the pandemic started, I figured it would take even longer for them to be available. At that time, I hadn't had any issues with the HCU or ABS. However, since the recall, I've had two incidents that have taken place, both of which were EXACTLY as described in this recall: -In January 2021, I was driving home from work, and as I was coming up to a yield sign and began pressing on the brake, I had to press my foot all the way to the floor for the car to even begin stopping. This happened out of nowhere, and from then on I experienced a low brake pedal-I couldn't stop without the brake pedal being extended all the way to the floor. I took it to my local Ford dealer and explained that it's exactly as the recall states. They repeatedly assured me that it wasn't the recall, but the master cylinder, and charged me over $500 to replace. I was surprised, as what I experienced was exactly in line with the recall. -The car drove ok for awhile after this repair, but in May 2021 (just a few weeks ago), I experienced the exact same situation again, and am currently awaiting another appointment, as I once again have low brake pedal and can't stop without extending it all the way to the floor. I can't drive my vehicle in this condition-it is completely unsafe for both myself and other motorists, as my ability to brake is again compromised. I hope that the Ford dealer was honest the first time around, as my issue is EXACTLY what was described with the HCU of the ABS system per the recall notice, and not the master cylinder. (Which would be impossible now, anyway, as they replaced it previously.) If the issue is now diagnosed as the HCU recall, how do I go about getting refunded for the unnecessary master cylinder repair?
The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate to stop upon the depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic where the brakes were bled; however, the failure persisted. The contact stated that while driving at 25 MPH, she attempted to stop the vehicle but the brakes failed to operate. The contact rear-ended another vehicle and the airbags failed to deploy. There were no injuries as a result of the crash and no medical attention was needed. A police report was filed. The contact was able to drive the vehicle away from the scene; however, there was severe front-end damage to the vehicle. Two years later, the contact received two notifications for the federal safety agency Campaign Number:19V904000 (SERVICE BRAKES, HYDRAULIC) and the federal safety agency Campaign Number: 21V158000(AIRBAGS); however, the parts for the repairs were unavailable. Several dealers were notified about the recalls; however, the contact was informed by each one that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The failure mileage was approximately 115,000. Vin tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact received notification of the federal safety agency campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact called a local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the hydraulic control unit needing to be replaced. The dealer informed the contact that to service the recall, the contact had to first replace the hydraulic control unit. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the vehicle was no longer under warranty. No additional assistance was provided. The failure mileage was approximately 85,000.
Tl* the contact called on behalf of his father who owns a 2009 ford fusion. The contact's father received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to anderson ford of lincoln (3201 yankee hill rd, lincoln, ne 68516) for the recall repair however, the part was still not available. The vehicle remained at the dealer unrepaired. The contact was asked to sign a liability waiver before the vehicle would be released back to the owner. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.
Beginning in 2017, my 2009 ford fusion began experiencing decreased braking following engagement of the anti-lock braking system. On 20dec2019, ford issued recall 19s54/the federal safety agency recall 19v904. On 04 may 2021, I delivered the vehicle to suntrup ford westport and reviewed the work to be performed with service advisor jl including repairs for recall 19-s54 and other services. I received a call mr. Jl who advised the repairs for recall could not be completed without additional diagnostic work relating to not being able to bleed the front brakes. When asked if there would be charge for the diagnostic work, I was advised that it would be an $80 charge for 30 minutes of technician time but was also told its likely the brake lines collapsed and there might be caliper issue. I verbally authorized the additional diagnostic work on 05may2021. I received a text message from mr. J.l. Stating to complete recall 19-s54 I would have to pay $820 +tax to replace the brake hoses and that there may still be a caliper issue that may need addressed as well prior to performing the recall work. I called mr. Jl back to decline the work and to prepare the car for pick up so I could get a 2nd opinion. On 06 may 2021, I delivered the vehicle to an independent repair shop requesting a 2nd opinion specifically requesting inspection the brake hoses and calipers and test if the brakes would bleed brake fluid. The technician advised there were no issues with bleeding any of the 4 brakes and no signs of calipers sticking. I contacted a different st. Louis area dealership and was advised to contact them again in approximately 1 month as the parts are unavailable. As of 08 may 2021, I am still experiencing the same issues with the anti-lock brake system as first experienced in 2017 and no repairs have been completed to address the issue.
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that griffith ford seguin located at 1880 I-10, seguin, tx 78155, (830) 303-3673, had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirm parts not available.
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