Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that ramp motors, inc. Located at 4869 nesconset hwy, port jefferson station, ny 11776, had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2009 Ford Fusion brakes complaints
Page 4 of 19: complaints 71 to 100 of 531, newest first, as owners wrote them.
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). Interstate ford (125 alexandersville rd, miamisburg, oh 45342, (937) 866-0781) was contacted by phone. The contact stated that the dealer attempted to charge him a diagnostic fee for the recall repair. The contact declined the offer and the manufacturer was made aware of the issue. The manufacturer referred him to germain ford of beavercreek (2356 heller dr, dayton, oh 45434) who informed him that the part for the recall repair would be available in december of 2021. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to chiefland ford (916 n. Young blvd, chiefland, fl 32626) and informed the dealer that the ABS warning light had illuminated on the instrument panel. Upon inspection of the vehicle, the mechanic informed him that the ABS module needed to be replaced and that the replacement was not covered under recall. The manufacturer was made aware of the issue and called the service manager at the dealer. The manufacturer agreed with the dealer and confirmed that the ABS module needed to be replaced. No additional assistance was provided. The approximate failure mileage was 12,000. Vin tool confirms parts not available. Consumer stated brakes were bad and took the vehicle in twice for a recall.
Tl* the contact owns a 2009 ford fusion. The contact stated that the ABS warning light had illuminated on the instrument panel. The contact then received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact recently received another notification that the part for the recall was available. Theodore robins ford (2060 harbor blvd, costa mesa, ca 92627, (949) 642-0010) was contacted and an appointment was made to have the vehicle serviced. A few hours later, the contact was informed by the dealer that the recall could not be repaired since the ABS warning light was illuminated on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 43,500. Parts distribution disconnect.
Ford safety recall notice 19s54 / the federal safety agency recall 19v‑904. Ford first notified me about this recall over a year ago, in january 2020. They claimed parts would be available "late first quarter 2020." since then I have repeatedly contacted them and they have alternated between telling me they didn't know when parts would be available and giving me bogus dates which were then missed; note that most of these contacts were me contacting them, not the reverse, even after deadlines promised in writing had passed without any contact from them. They sent another letter for the same recall in october 2020, this time claiming that parts would be available "1st quarter 2021." that deadline, too, has passed, with no further contact from ford. The recall notice claims that the vehicle is still safe to drive, but it also says that the recall is for a problem with the brake pedal which could increase the risk of a crash. This does not sound safe! While I am sympathetic to supplier delays caused by the pandemic, the facts that (a) they have repeatedly, even far after the start of the pandemic, given bogus dates for when parts would be available for this recall, (b) not been proactive about communicating delays even after promised deadlines had passed, and (c) not offered substitute transportation, are simply not ok. Please do something about this!
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) and 21v158000 (air bags) however, the part to do the recall repair was unavailable. The contact called atchinson ford (9800 belleville rd, belleville, mi 48111, (734) 697-9161) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that shortly after receiving the letter and while driving 30 MPH over a railroad track, the brake pedal was depressed to the floorboard but failed to completely stop the vehicle. The contact stated no warning light was illuminated. The contact pumped the brake pedal several times for the vehicle to come to a stop. The contact continued driving to his destination. Atchinson ford was made aware of the failure. The vehicle was taken to an independent mechanic who replaced the brake pads, rotors, and the calipers. The manufacturer had not been made aware of the failure. Vin tool confirms parts not available. The failure mileage was approximately 96,000.
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer sunshine ford located at 40 rt-17k newburgh, ny 12550 was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 ford fusion. The contact stated that while depressing the brake pedal, excessive force was needed to bring the vehicle to a stop. The contact stated that an unknown warning light illuminated intermittently. The contact had taken the vehicle to phil waterford's manteca ford (555 n main st, manteca, ca 95336) where she was informed that the vehicle could only be diagnosed while the warning light was illuminated. The contact then received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The same dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Vin tool confirms parts not available.
Recall for ABS was issued back on dec 18, 2019. Last update is there was supposed to be a fix expected by end of first quarter of 2020. It's now the end of first quarter of 2021 (15 months later) and there is still no indication of a repair date. In addition there is now a safety recall regarding the driver airbag as well. I understand it takes time to implement a fix, but it seem as if the manufacturer is not putting enough priority on getting these repairs done in a timely matter. At this rate, with two active safety recalls, either fixes need to be expedited; or an acceptable buy-back plan that ensures owners are compensated for the full vehicle value plus time and risk.
My brakes have had the issue regarding this recall for quite some time now: dec 18,2019 manufacturer recall number19s54 the federal safety agency recall number19v904 recall statusrecall incomplete, remedy not yet available summary on your vehicle, a valve in the hydraulic control unit of the anti-lock braking system may be stuck open. This still hasn't been fixed and it's been over a year. This is unacceptable. This recall is a major safety concern and needs fixed asap to ensure the safety of me and my toddler. The brakes are having to have extended travel, and do not act properly. Please help.
We have two safety recalls on our 2009 ford fusion dating back to december 2019! Any idea of when these will be addressed as ford says working on a solution!!
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called cavalier ford greenbrier (1515 s. Military hwy, chesapeake, va 23320; (757) 424-1111) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I have been waiting over a year to get this recall fixed. Ford is not trying to get anything done with this and it is for breaks. Someone is going to get killed
Recall for repair of hydraulic control unit valve was in dec. 2019. Brake function is affected. Mfg recall #19s54; the federal safety agency recall #19v904 remedy was anticipated in first quarter of 2020. As of 3/10/2021 "recall incomplete; remedy not yet available." I have had multiple experiences over the past couple years when brakes were applied and they did not respond normally.
Tl* the contact owns a 2009 ford fusion. The contact stated that while driving at various speeds, the brake pedal was depressed and went to the floorboard without warning. The contact then received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part for the recall repair was unavailable. The contact called several unknown dealers and was informed by each that the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
Brake travel intermediately drops to the floor as described in fords brake recall that was announced in 2019. Vehicle has been checked by the dealership with no problem found. Ford stated they would have a fix first quarter of 2020, it is now march 2021 and they have no fix yet. The car is not safe to be driven and has been parked. I need a resolution to this.
Brake system's hydraulic control unit was recalled. Brake pedal goes to floor or takes exceptionally long time to stop. Barely avoided several accidents. This was recalled almost 2 years ago and nothing has been done by ford! The car mainly sits in front of my house. I am afraid to use it. How can they not fix a brake recall (major safety concern) and get away with it? Most recent incident was oct 2020 but happened several times prior.
Tl* the contact owns a 2009 ford fusion. The contact stated that the air bag compartment was raised. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to mankato ford (1935 madison ave, mankato, mn 56001, (507) 387-3454) where it was confirmed that the part was not available. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 129,000. Vin tool confirms parts not available.
My daughter rear ended another vehicle and pushed that vehicle into another vehicle because her brake pedal went all the way to the floor and failed to stop her vehicle. She repeatedly mashed the brake pedal with no response. The air bags should have deployed and did not. She was driving at about 45-50 MPH on the highway and traffic stopped in front of her. She was driving carefully because it was in the city and had been raining. She was not following too closely or going too fast for conditions. Her brakes failed. Even though ford says this vehicle is still safe to drive until the parts come in for the recall, it is not. This is a dangerous vehicle to drive until ford can do the issued recall for the hydraulic brake valve. They still don't have the parts as of the day I'm typing this complaint. Recall number 19v‑904. I have made state farm aware and they are performing investigations. I have hired an attorney because my daughter is not at fault. I have reported the incident to ford and they were not helpful. She was cited in the accident and there are claims for injuries and damages.*dt*jb*dt*jb*dt*jb*dt*dt - (recall related incident) ts
Tl* the contact owns a 2009 ford fusion. The contact stated that while driving various speeds, depressing the brake pedal, it went to the floorboard causing distance to be extended. As a result, the contact rear ended another vehicle. The contact did not sustain injuries neither the other driver. No police report was filed. The vehicle was towed to the contacts residence. The contact stated that there was no warning lights illuminated. The contact called premier ford of bay ridge, 612 86th st, brooklyn, ny 11228, and informed them of the failure. The dealer informed the contact that ford had not yet provided a solution for the fix. The VIN was included in the federal safety agency campaign number:19v904000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 120,000. (related recall incident) ts
I have a concern about recall (#19s54) on a 2009 ford fusion ([xxx]) that was purchased from randy marion sav-a-lot in hickory, nc on 12/12/20. On 01/01/21, twenty days after it was purchased, my son was driving home on the interstate and when attempting to slow, the brake pedal went all the way to the floor and would not function properly. The vehicle would not slow down. This was an extremely dangerous situation for not only my son, but other drivers as well. Fortunately, he was able to stop as he pumped the brakes and used the emergency brake. Because it was unsafe to drive, we had the vehicle towed to the nearest ford dealership which is cloninger ford in hickory, nc. We were told that even though there is an active recall, any repairs would have to be paid for by us because a 'remedy was not yet made available by ford', however, they were able to remedy the situation, put new parts on it & repair the brakes. Ford has not "released a bulletin". So I had to pay out of pocket for a recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2009 ford fusion. The contact stated while at a standstill, the brake pedal went all the way to the floor and failed to release on its own. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer fairview ford san bernardino (292 n g st, san bernardino, ca 92410 (909) 884-9261) where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact to take the vehicle to an authorized dealer for the repair. The failure mileage was approximately 103,000.
Braking issue when ABS engages brake pedal becomes soft and goes all the way to floor difficulty in stopping.
Tl* the contact owns a 2009 ford fusion. While driving, the contact heard the brakes squeak when the brake pedal was depressed. The vehicle was taken to an independent mechanic where the front pads and rotors were replaced however, the failure persisted. The independent mechanic then diagnosed the failure as the anti-lock braking system. The local dealer larson ford (1150 ocean ave, lakewood, nj 08701) was contacted after notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) was received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The contact stated that the local dealer larson ford (1150 ocean ave, lakewood, nj 08701) was contacted however, parts were not yet available. The contact stated that the recall notice stated that the part would not be available until the first quarter of 2021. The contact stated that the manufacturer was made aware of the failure and informed the contact that they would send a letter to the dealer to expedite the repairs. The contact was concerned that the dealer was charging a diagnostic fee. The failure mileage was approximately 48,000. Vin tool confirms parts not available.
Ford is ignoring the recall on the ABS breaks. #19v‑904. They simply refuse to do anything to fix these cars and the federal safety agency is letting them get away with this. Its going to get someone killed
There has been an ongoing recall for the hydraulic system that causes brakes to not slow down my vehicle. I notice this more when it rains or is icy outside. Recall remedy was supposed to be ready first quarter of 2020; I have gone through more sets of brakes and brake pads on this vehicle than any other vehicle I have ever owned. Ford has done nothing to help remedy this and no ford dealership can give a clear answer regarding when this will be available. Ongoing issue for nearly 3 years now.
The break pedal will travel 2/3 of the way to the floor before the car begins to slow down or stop. I can never tell if the car is going to stop or not.
I am writing in regards to the manufacturer recall: 19s54. How are these parts only available in the 1st quarter of 2021? It's now in the winter months in northwest ohio and I can't even brake my car safely in the snow and/or ice. I need to drive to and from work and make any other trips, but I can't do it safely!! What can you do to fix this issue? Can you refund me my bill if I take this into a shop?
The federal safety agency recall number: 19v904. "parts are anticipated to beavailable late first quarter 2020". Ford has not recieved the parts and or notified me. I just chatted with them on line about this. Here is a copy of the chat response from ford representative: "carissha at 13:07, dec 15: based on our resources, it appears parts are also expected to be available during the 1st quarter of 2021 for recall 19s54 dot 3 brake fluid and anti-lock brake system function. ". This is almot 1 year late to get the parts. No updates to nhsta website that explains the difference. As a general side note. It would be good to have with the recall notice any information the consumer can do to their vehicle to minimize the impact of he recall on the vehicle if possible. Examples 1) weekly check of brake fluid, 2) function of device being recalled ie trunk or hood latch... Thanks for all you do.
I had the ABS hcu fail. I was fortunate that I had plenty of room in front of me to stop. I understand there is a recall on this. However a year later ford still doesnt have to part. Is this timely? What is reasonable time? What am I to do, but drive a faulty brake system? Fords solution is I pay to fix it and they will reimburse me what they feel is adequate. I am a bit confused. Do they have the parts? I have their refusal letter to fix it and text that they will reimburse me to fix it.
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