Tl* the contact owns a 2010 ford fusion. The contact stated that the steering wheel seized with the power steering warning light illuminating. The vehicle was turned off and restarted but the failure persisted. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repairs. The manufacturer was notified of the failure and informed the contact of no recalls related to the failure. The contact stated that the manufacturer acknowledged that other vehicle owners had filed complaints in regards to the steering wheel failure. The failure mileage was 90,000.
2010 Ford Fusion steering complaints
Page 25 of 57: complaints 701 to 730 of 1,662, newest first, as owners wrote them.
My airbag has not been repaired because ford does not have the part. My steering went out while I was in motion. Not a recall for my VIN#
Service power steering warning came on as I was driving. Parked car, woke up next morning and power steering was out. Extremely hard to turn steering wheel.
Power steering assist fault
As I was dringing at 45 MPH the service power steering light came on and service advanctrac also came on. I lost all power steering and had to pull into a parking lot. I got it back home , driving at a slower speed.
Lost all ability to steer car while driving due to no power steering. Now learn this is a known problem and recalled for other year makes and an investigation is on going for the 2010 its still an ongoing problem and really needs resolved.
Driving down the road when the power steering went out. Almost caused me to crash into another car during a turn.
A couple of weeks ago, my 2010 ford fusion with 120,000 miles.had stiff steering when the car started. A few days later, there was again stiff steering. I also had a message saying that there was a failure in the electronic steering assist system. I found that if the car was turned off and restarted, the problem would clear. This happened at least seven times since. Today, the problem would not clear at all. After some research on the internet, it looks like the repair cost is &1,200 - $1,500 there was a recall for this problem starting with the 2011 fusion model year. It did not cover the 2010 model. However, this seems to be a significant safety problem. According to your data on this website,, this appears to be the be the biggest problem with almost 1000 complaints, more than any other category for this model & year. It looks like there were a number of these complaints submitted to you in just the past few days. I strongly urge you to have ford expand the recall to cover the 2010 fusion model year.
On 3 occasions in the past couple of weeks we've received a power steering fault alert combined with actual lack of power steering. It happened 2 times upon starting the car but before the car moved and once while backing up the car out of the garage. All 3 times restarting the car resolved the issue.
Power steering assist fault while driving and upon start completely locking up the steering wheel and the brakes keep locking while driving for no reason causing the car to drag, shake uncontrollably. Brakes have been serviced regularly and calipers changes with same results
Vehicle was in motion when the power assist steering failed. Steering became very difficult. There are numerous complaints of this happening with the 2010 ford fusions.
Tl* the contact owns a 2010 ford fusion. While the contact was driving in reverse, the power steering assist fault warning indicator illuminated and the steering seized. The vehicle was not diagnosed or repaired. The dealer was not notified. The manufacturer was notified provided case number: cas16070759. The failure mileage was approximately 136,812.
The power steering sensor has alerted us and we have had the whole power steering rack replaced (2100.00$). A couple days later the alert came on again and the sensor had come loose and it had to be reinforced. Now, not a week later the light the on again and we are a whole state away and hours from home. The recall and problems with this power steering on this vehicle, model, and year, had left us stranded and in danger too many times! The wheel cannot be turned and this happens while driving on any type of street, any speed, or just starting up.
My daughter was driving on city streets 30-40 MPH when the service advancetrac, service power steering now, low tire and a traction control light lite up. She can me her father and told me this. Her right front tire was low. She drove 2 miles home and parked it. A few hours later she started to drive out of her school parking lot and the power steering completely failed and she could not steer the car. She almost hit another vehicle. I drove to her dorm, aired up the tire, removed the battery for a few hours and tried to drive it. Still no power steering and I really could not turn it safely. My daughter could not even turn it and inch. We are going to have to take the car in but all reviews on this site and other state it has to be reset by the dealer and may cost up to 2000 to repair. I understand other years of this same make and model with the same parts have been recalled, why not all vehicles with these parts. Please help!!!!!
My 17 year old son was driving 65 MPH on the highway when his power steering went out. This was a very dangerous situation, that he was fortunate did not get him injured. I then researched and realized this is a very common, well known problem for this vehicle. Recalls started on the 2011 ford fusion, which has the exact same power steering. To think that not recalling the same problems in the 2010 model put my son in danger, is not acceptable in my opinion.
The power steering went out on our 2010 ford fusion. You could not move the steering wheel. Fortunately, it happened when my daughter was not moving as it would have caused a crash with it suddenly going out. Vehicle was parked in our driveway. It was a power steering fault failure. This was a $1800.00 repair and this is definitely a safety issue that appears to affect a very large amount of 2010-2012 ford fusion owners. Ford is covering the repair under a recall for all 2011-2012 fusion owners but not 2010 models even though it's the same vehicle!
Same as everyone else. Power steering failure pulling out of driveway with two children in car. Couldn't steer out of road. Turned off and back on and it started working. Last ford I'll buy. Recalled same part on 11-14 models. Guess they only care if those customers die!!! Because of there unwillingness to replace there number one complaint to the federal safety agency they show there corporate character.
Tl* the contact owns a 2010 ford fusion. Upon starting the vehicle, the steering wheel failed to move. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the rack and pinion needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and provided reference number: cas-15887066. The failure mileage was 105,000. The VIN was not available.
Tl* the contact owns a 2010 ford fusion. While driving 25 MPH, the service power steering warning indicator illuminated and the power steering seized. The contact attempted to regain control of the steering wheel, but was unsuccessful. The dealer (beechmont ford 600 ohio pike, cincinnati, oh 45245 (513)-752-6611) was contacted to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
On september 28th, 2018 at approximately 06:00 a.m. As I was driving to work the power steering, without warning, failed and a "service power steering now" display read in on the dashboard. There was no faulty performance of the power steering prior to this and no indication it was in need of repair. The fault occurred suddenly and without warning, almost causing me to hit another car as I was making a right turn from a small rural highway onto a side street in a residential neighborhood. It has been this way since that time. This is a known issue from the 2010 model fusion that ford needs to address.
67 year old female drove to doctors office, parked and went inside. No problems at all. When she tried to leave the power steering notification came on and she could not turn the steering wheel. She needed assistance getting the car home. Dealership. Was contacted and without seeing the vehicle quoted a price of repair to be $1800+. The problem appears to be the same as the one forcing the recall of the 2011 model fusion. It was written that a reset code in the electronic control unit box could solve the problem. If ford knows the problem is dangerious a recall of the 2010 fusion should have been done two years ago. Also have a VIN # problem. I entered the number as written on registration and was told it was not valid. Went to car found the exact same VIN and again it said it was not valid. You can run my license plate and it comes back on the right vehicle. Again, car was fine when parked, but problem occurred when started and attempting to back up. If it went out at normal speed on the county road to my home she could well have gone over an embankment.
Tl* the contact owns a 2010 ford fusion. After the contact started the ignition, the service power steering and service advancetrac indicators illuminated. The contact stated that the power steering also seized. The vehicle had not yet been taken to the dealer. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.
Car has power steering assist fault and is manual steering now. Driver is almost 80 and can not drive now due to this. Too hard to turn wheel. Either he drives or a woman with a child drives it. Either way it is dangerous because it is too hard to steer. Fault has come up numerous times but would go away by restarting the car but will not go away this time. Multiple years of this model have been recalled due to this issue but this year of the same car with the same power steering assist fault has not been recalled. Dealer wants to charge 1800.00 to repair when this year should have been recalled too since it is the same issue that caused a recall for other years of the same car. The power steering assist fault has always come up when driving the vehicle which is dangerous
Tl* the contact owns a 2010 ford fusion. While driving approximately 30 MPH, the steering lost power without warning. The vehicle was taken to ford of hoopeston (217‑283‑7729, located at 623 s dixie hwy, hoopeston, il 60942) where the technician replaced the steering gear assembly and reprogrammed the steering gear control module. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 115,599. *tt
When I started my ford fusion 2010 in my garage a warning appeared power steering assist fault. I could not steer the car at all. Turned the car off and restarted same message and not able to steer at all. Next start worked. Drove the car about a mile. Car rested. Restarted the car in parking lot and same message and no steering. Tried a couple of times eventually worked. I consider the car completely unsafe and unreliable at this point in time. I was very surprised when I read on line that the ford fusion 2011 has been recalled for this reason and the 2010 has not even though there were more incidents reported in the 2010.
While driving I received a message on my dash stating that there was a power steering failure. Since that message I've had no power steering. Since I've continued driving it, after being assured that was okay to do, my vehicle has begun making a grinding noise. Additionally when I'm correcting the steering right and need to center or begin to correct left the vehicle now jerks in that direction when correcting the positioning. Does not feel safe to drive and my back is sore, and I'm over this vehicle. If they recalled the 2011 that uses the same steering system as the 2010, why the debate? This should have been recalled years ago. I would never feel secure purchasing a ford after this experience.
Was driving and the steering locked up. There a known factory recall because ford messed up somewhere with the steering from the factory. I need my car replaced.
My son's power steering failed while he was driving and went out completely. Luckily he had just exited the highway. Service power steering comes up on the screen. It's a 2010 ford fusion and I heard recalls only for 2011 and 2012 ford fusions but that doesn't make sense because it's the exact same issue with the 2010 ford fusion. My son could have gotten hurt badly.
Takata recall. Stationary vehicle. Power steering locked. Turned off and came back few hours later, turned on and it worked perfectly. Again in stationary vehicle, started engine and power steering locked. Turned off and came back few hours later , turned on engines and it worked perfectly. I decided that this was a major safety issue and drove to ford dealer. Message on screen was 'power steering assist fault' both times. They gave me an estimate for $2600 + to replace lower control arms and rack and pinion assembly with no mention of any repair or replacement of power steering assembly. And ford has a recall out for 2011 and 2012 fusions with the exact same power steering assembly, having the exact same problems.
2016 ford fusion. Consumer writes in regards to head gasket and exhaust manifold issues. *ld the consumer stated the engine was replaced twice, the power steering and various sensors were replaced twice as well. The manufacturer was notified, but could not determine the failure.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2010 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history