Tl* the contact owns a 2010 ford fusion. While starting the vehicle, the steering wheel became difficult to turn and the power steering fault indicator illuminated. The contact called the local dealer (shottenkirk superstore, 309 s gear ave, west burlington, ia 52655, (319) 758-5900) and was informed to call the local dealer in texas. The manufacturer was contacted and referred the contact to the federal safety agency. The vehicle was not diagnosed or repaired. The failure mileage was 136,000. *dt
2010 Ford Fusion steering complaints
Page 26 of 57: complaints 731 to 760 of 1,662, newest first, as owners wrote them.
The vehicle will, without warning, lose power steering capability and this has almost caused an accident. I'm aware the 2011 fusion had the same issue but was provided a recall, but the 2010 was not, this needs to be extended to cover 2010's. My vehicle only has 130k miles on it and this should not be failing in a way that could cause a fatality.
On september 15, 2018 I started my vehicle and an alarm came on stating "power steering assist sensor" something like that appeared. My vehicle would not allow me to move the steering wheel. I turned off the vehicle waited 5 min. Turned it back on the alarm went off and I could move the wheel to the left and right. I went to the dealership to check for recall and nothing showed up. Now, I am afraid this may happen again while parked or as I am driving. Therefore, I am seriously thinking of buying another vehicle. I am not financially able to purchase another vehicle. This is very unsettling every time I turn on the vehicle or as I am driving I am not sure what to expect. I don't feel safe.
On a street road while driving the steering wheel locked. Error message: steering assist default came on. No accident but the car has been sown since friday as I am afraid to drive with the steering wheel locked. I would like a resolution. Making payments on the car.
While parked and starting my car, a message that there is a "power assist steering fault" appears. This appears on every start and does not go away. Steering is now far to stiff to drive safely. It has not been repaired at this moment, but research into the issue appears widespread with ford's epas system and come with prohibitive repair costs versus cars with the older system. That ford already recalled several model years proves they know of the issue, but have yet to include 2010 models.
About a week ago, I got the stability system code a few times when I would start the car. I would turn the car off, then back on and it would reset and be normally drivable. After the second or third time, I noticed that there wasn't power steering when I first turned on the car, and if I tried to turn the wheels, the stability control light would come on. Then the power steering assist light started coming on first and if I didn't do anything except turn off and restart the car the code would clear and I could drive. Yesterday (15 sep 2018) the power steering system failed and won't come back on. We drove it, without power steering, to the dealership and they said it was not currently covered by the recall.
Tl* the contact owns a 2010 ford fusion. While driving at various speeds, the steering wheel seized several times. In addition, the check engine, ABS, traction control, and eps warning indicators randomly flashed. The contact, a mechanic, checked for a diagnostic trouble code, which indicated that there was a failure with the steering wheel angle sensor either opening or shorting out. The code also indicated that there was a connection failure and the ABS module may be faulty. Hassett ford-lincoln (3530 sunrise hwy, wantagh, ny 11793, (516) 785-7800) and ford lincoln of queens boulevard (139-48 queens blvd, jamaica, ny 11435, (718) 657-8888) indicated that the vehicle was excluded from any eps and brake recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 47,000.
Tl* takata recall. The contact owns a 2010 ford fusion. The contact stated that there was a loss of electric power steering ability and the steering wheel was difficult to turn in either direction while driving at a low rate of speed. The dealer (ron carter ford, 3005 fm 528 rd, alvin, tx 77511, (281) 331-8111) was notified of the failure. The vehicle was included in the federal safety agency campaign number: 16v384000 (air bags). The manufacturer also included the vehicle in the electronic throttle body extended coverage field service action number: 13n03. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was not available. Vin tool confirms parts not available.
Takata recall, on 8-20-18, I could not turn the wheel to my card, a display came up on the dash and it said power steering assault fail. I could not turn the wheel, I turned car and left it where it was. I called ford they said to bring it in to be evaluated. They charged me $140.00 to evaluate and I told them there have been more compalints, they said they are not aware of any recalls on the power steering. They told me it is failing and I would have to pay $2300.00 to get it fixed, this is not normal they said. I have a 19 year honda and the power steering has not failed or has any problems. I do not believe I should have to pay to fix something like this and to be told they are not aware when there is reports and documented reports of powers steering assault failing . How do I have ford fix this this is a hazard to drive the car. They have not given me a report due to the car is at ford till the air bag is fixed.. I still do not feel safe driving the car knowing the power steering is failing. I owe more than the car is worth. How do I get help with this issue
Power steering assist fault. Passenger bag fault. And service advancetrack. I went to start my car later in the afternoon and the car will not steer. A warning appeared the day before and I shut the vehicle off and it was fine but now won't do so.
Tl* the contact owns a 2010 ford fusion. The contact stated that the brakes failed to function properly when applied. The brake pedal traveled to the floorboard several times, which caused the contact to have to apply force and pump the brake pedal each time the failure occurred. In addition, the electric power steering failed and caused the steering wheel to become extremely tight when attempting to turn in either direction. The vehicle was also serviced for a manufacturer extended warranty campaign regarding the throttle body; however, the contact noticed that the vehicle was slow to accelerate while the other two failures progressed. The dealer (worthington ford, 2950 n bellflower blvd, long beach, ca 90815, (562) 420-3333) was unable to provide a permanent remedy yet for the three failures that were experienced. The vehicle was not included in the federal safety agency action numbers: ea17004 (steering) and pe13003 (engine). The manufacturer was notified of the failures. The contact was waiting for a response from the manufacturer to determine if they could provide a permanent repair. The vehicle was not repaired. The VIN and failure mileage were not available.
Service system track warning appeared. Grinding sound from area steering control. Brought in for service found that this was recalled in 2011 but not 2010 due to known failures.
I was driving around 30-40 MPH on city streets when the power steering went out and the "service power steering now" light came on. Steering the car became very difficult at that time and I had to pull into the nearest parking lot. I had to call a tow truck and have the car towed to my house because I could not turn the car steering wheel to drive it.
After starting my 2010 ford fusion the steering locked up and would not turn either way. A warning message popped up " power steering assist fault." I called a local ford dealer who told me they didn't have time to check it call back next week. Also charge over $100 to check it. There is a recall on 2011 and above for the same thing. I restarted the car and everything was ok for now. This is very dangerous to the public. Fix it ford.
Got the 'power steer system fault' message for the first time a couple days ago, turned my car off then on and the message went away. Started my car yesterday and they message returned. Turned my car off then on again several times to no avail. This is my only car so I am forced to risk my whole life to get around. I don't understand what the hold up is on this recall. Ford knows their ids is flawed and have recalled 2011 and 2012 fusions for the same problem. They need to fix their mistake before I get ran over or run someone else over. Not to mention I have a manual transmission. Help me lord. Idk what will break first, my wrists or the steering column.
Left for work and dash said power steering assist fault. Shortly after dash also stated service advancetrac. Cannot reset and can barely turn wheel. Happened several times in past but was able to reset by turning off and starting car. Now cannot reset. Part is very expensive and dangerous without it.
Tl* the contact owns a 2010 ford fusion. While driving at unknown speeds, the steering wheel was difficult to move left and right. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic and was informed that the steering module needed to be repaired. The vehicle was taken to the local dealer (bill talley ford inc, 6280 mechanicsville tpke, mechanicsville, va 23111, (800) 260-5082) where it was diagnosed that the power steering needed to be repaired. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 109,000. **tr consumer stated she began having issues with the power steering in june of this year. When staring the car, I would sometimes get an alert on my dashboard which read "power steering assist fault." I had no power steering at all. I had to strain and use my entire body to maneuver the vehicle. I know that was extremely dangerous, but the fusion is the only mode of transportaiton I have. The power steering would return the next time I started the car. This went on for a couple of weeks, with the same alert showing on the dash ("power steering assist fault"). The power steering never went out on me when the car was in motion. It would fail occasionally when I started the car, then return the next time I drove the car. Then at the end of june, the power steering system went completely out. Updated 10/30/18
Service power steering now error messages occurred an I lost all steering while traveling down the road at 55 MPH without warning. Ford says I need the electronic power steering components at 1600 for parts an hundreds more for labor. Car has 103k miles.
Tl* takata recall. The contact owns a 2010 ford fusion. The contact stated that the part was not available within a reasonable time frame to schedule a recall repair for the federal safety agency campaign number: 18v046000 (air bags). The dealer (glen sain ford, inc., 1301 us 49, paragould, ar 72450, (870) 236-8546) indicated that the vehicle was placed on a waiting list for the part months ago. In addition, the electronic power steering randomly failed and caused the steering wheel to become difficult to turn in either direction. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering) although the symptoms were related. The steering failure was not diagnosed by the dealer. The manufacturer was notified of the failure and stated that there was a delay in receiving the parts for the air bag recall. The failure mileage was not available. Parts distribution disconnect.
Power steering assist fault issue: I start the car in the parking lot and the error on the panel states, power steering assist fault. The wheel is pretty much locked. I shut the car off, wait a few minutes and start the car again. The error is gone and the wheel is movable. This has happened twice about 3 months apart. The vehicle has 86,000 miles. I'm concerned that this will happen while driving as it has happened to other owners of 2010 fusions. I noticed there is a recall from 2011 -2015 for this exact issue. Will there be one for the 2010 models?
Tl* the contact owns a 2010 ford fusion. The contact stated while driving at 15 MPH, the steering wheel seized and the power steering assist fault warning indicator illuminated. The vehicle struck a curb and damaged the front driver's side door. The air bag did not deploy. The vehicle was taken to koch 33 ford (3810 hecktown rd, easton, pa 18045, 610‑810‑1187) but it had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
Vehicle steering wheel is locked and did not give notice. Warning message is stating service power steering.
Tl* the contact owns a 2010 ford fusion. While pulling into the driveway, the electrical power steering warning indicator illuminated and the steering wheel seized. The vehicle was taken to marler ford company (22077 us-167, dry prong, la 71423, (318) 641-1463) who stated that the repairs would be charged to the contact. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 120,000.
Power steering assist light randomly comes on and I don't have power steering when it does this. Sometimes, restarting the car will make it go away. Now, it has failed completely and won't function properly. This happened when stationary and when driving.
'power steering assist fault' power steering no longer working, having to manually steer car. Mechanic says it will be $2000 to fix since part costs $1400. Power steering rack needs to be replaced, the motor is not turning on at all.
Electric power steering assist is throwing faults, making the car undriveable. Recalls have been issued for other ford models with this epsa system. Last car checkup returned no fault messages (car was serviced for new tires and point inspection last week of june 2018). The fault usually occurs on initial startup. Per the user manual, upon a fault occurring you shut off the car and wait 10 seconds for the power system to reset, then re start the car. Usually the fault will go away but now it is more persistent. The fault will not go away by driving it off. This is an expensive roughly $1500 repair that should not be happening. Most reports point to a faulty sensor. Fault message automatically shuts off the epsa regardless of if it is mechanically sound or not, which is very dangerous if driving on the highway or busy downtown streets. Risk of accident is dramatically increased with this fault.
I just bought a 2010 ford fusion for my 17 yo son, his 1st car what a great gift & surprise, right? Specially the surprise part, we my 3 boys and I went to p/u the car at my place of work where I kept it so yay surprise, my oldest getting his 1st car see the boys cheering, laughing having a good, so my oldest & youngest (11 yo) got into the car & we brought it to a tire shop the only thing the car needed was new tires,about an hour later we went back to the shop to pick up the fusion looking good so my youngest kiddo decided to stay with his big brother so happy for him, the new car deal etc,etc he just wanted to be with his big buddy as he call him so on our way home about 10 blocks away from the shop & 5 blocks away from home we are traveling at a 30 MPH speed on a city street I noticed that his driving was kind of funny and he was getting close to do a right turn at a busy with heavy traffic intersection, I thought he was fooling around some how he managed to pull over at safe place when I got out of my truck and approached him I was about to scream at him, before I said anything he said to me " that was creepy,dad why is the steering wheel so hard? Is it normal, because it has new tires? So brought it back to the shop & the said that it was just fine,they inspected the car for any power steering fluid/anything, we discovered that this car has an epas!! So yeah big surprise uh!! I feel so miserable,I put 2 of my boys life's in danger. Thank god yes thank god, my son was able to stop the car safely without panicking even though his little brother was on board, now ford want $2200 to fix the car, so ford will recall a floor mat but not an electric power steering?
Wife went to the store and when she got back in the car to drive home the steering went out, she is recovering from a broken wrist and could not turn the wheel, I had to get a ride to drive the car home, she is not able to drive the car now
While driving my 2010 fusion on vacation last week, my epas suddenly stopped working and the car immediately became extremely difficult to steer. At the time this happened, a warning message displayed that said, 'service advancetrac, service power steering' and a warning light came on. There were no indications of an issue prior to this. As far as I can tell, this has been a problem on many fusions and has resulted in a recall of fusions for other model years but not 2010 (so far??). It's frustrating that this appears to be a known issue for this vehicle, including 2010's, but the model year is not included in the recall. The local ford dealership just told me the system needs to be replaced (this includes the steering column), and they estimated the cost to be $2200.
2010 ford fusion. Consumer writes in regards to failed power steering. *ld
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