Driving down the expressway, we got a message saying to service power steering now. Shortly after we lost power steering on the vehicle. We had a hard time getting it over to the other side of the expressway because of traffic. We almost got into an accident.
2010 Ford Fusion steering complaints
Page 34 of 57: complaints 971 to 1,000 of 1,662, newest first, as owners wrote them.
Steering column makes a rubbing noise when turning at slow speeds (<5 MPH). Sound is less at higher speeds. Ford dealer says to replace steering unit due to possible power steering assist failure ($1600) and a power steering assist fail could result in loss of steering and a crash. This sounds like it should fall under the power steering assist recall for the 2011+ fusions.
While I was driving an indicator appeared in the "message center" indicating "power steering fault". I continued my route to work with no problem steering at that time. After work, I got into my vehicle turned on the ignition and begin to turn to get out of the parking space. At that point steering became very hard, then another indicator appeared stating "service power steering now". Not knowing that this vehicle does not have a reservoir for power steering fluid, I drove to the nearest auto store to purchase power steering fluid. After returning to my vehicle & looking at the manual I then found out my vehicle does not take fluid for power steering. I then contacted my dealership where I purchased my vehicle to see if this is under warranty due to I just purchased the vehicle in september 2016. Hopefully it is because this is very dangerous.
I have a 2010 ford fusion with less than 80k miles on it. The power steering went out on this vehicle while my wife was driving with our 3 year old in the backseat. She was barely able to get it off the road, as well as return the vehicle home. This is extremely dangerous! The only warning light that turned on was the service power steering message and the service advancetrak message. I took the vehicle to my mechanic they were able to see trouble codes, and cleared them. The drove the vehicle about 15 miles and were not able to replicate the problem. We picked up the vehicle 7/11/17 and drove 15 miles home and left for the night. 7/12/15 the morning of, my wife proceeded to drive the vehicle 3 miles and sure enough same problem happened to her while driving. For the life of me I cannot understand this issue. Why is there a recall for the 2011 vehicles but not for 2010, which from my understanding is what sparked the entire recall period. Ford needs to remedy this issue, or provide a fix for the vehicle.
I was pulling out my driveway and couldn't steer my car. I put it in park, turned the ignition off and restarted the car. This time, no issues. Weeks later, I'm driving down the street and get a warning followed by loss of power steering when exiting and making a turn. Contacted a ford dealer, gave my VIN#, only to find out there is no recall on this, that it has been "reset", and that to have it fixed, I will have to pay out of pocket. Why hasn't ford recalled this issue? It is extremely dangerous to loose power steering while driving!!
I cranked up my car in my driveway and the power steering assist fault light came on. I had no power steering. I reset it by turning the engine off and then back on. I did this since february but now turning the engine off and on no longer resets it. Apparently, there is no recall for this and I was quoted a price of $1599 to install a new rack. .
I have found an open recall investigation on the electronic power steering for 2010 -2012 ford fusion and now I am seeing more and more people with the same issue. I have just had the issue with my system locking up with no warning/ no warning lights nothing .my car is in my drive way with power steering assist fault. I have a sibling who has the same car as I do with the same problem this is a known issue with these models why hasnt anything been done! You have an open investigation !!! I have small children and I commute to work I or my children could have been hurt !
I started my 2010 fusion and began backing out of the driveway when the alert chime started and dash warning for "power steering assist failure" displayed. Lost steering control of the vehicle. Was able to slowly creep the vehicle to the curb. Turned ignition off, back on and error reset. Same problem recurred the following day, again corrected by turning ignition off, then back on. Have not sought repairs as of yet.
Tl* the contact owns a 2010 ford fusion. While driving 70 MPH, the power steering failed to turn left or right without warning. The contact was able to drive the vehicle. The vehicle was not taken to a dealer. The dealer (reynolds motor co located at 1900 avenue of the cities, east moline, il 61244; (888) 201-4658) was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 178,000.
Tl* the contact owns a 2010 ford fusion. While the contact's daughter was driving 25 MPH, the power steering and advancetrac indicators illuminated. After parking, exiting, and returning to the vehicle, the steering wheel seized as the contact attempted to drive. The steering wheel eventually returned to normal, but was extremely difficult to turn. The vehicle was taken to an independent mechanic who diagnosed that the power steering failed. The contact did not know which component had failed. The independent mechanic declined to service the vehicle and the contact made an appointment with elkins fordland (696 beverly pike, elkins, wv 26241) and was awaiting repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
One day I got in my car to go out and the warning popped up service advancetrac and power steering failure. I turned my car off then back on and it was fixed. The next day it popped up with the same things, but this time turning it off did not fix the power steering. It has left me unable to use my car for a while, because I do not have the money to fix it. Thank gosh this happened in my driveway. I read many stories about it happening while others where driving. Please recall this issue ford...
Message said service power steering now I was parked at a restaurant and had to be towed home.
I was reversing out of my driveway when all of a sudden I lost control of the power steering and almost hit the wall at the end of my driveway! The power steering assist failure came on and has not gone off. I have tried restarting my vehicle many times to no avail.
I start the vehicle in the parking lot and it immediately warns power steering assist fault. The steering wheel is extremely difficult to turn. I've never seen this before. I turned off the car and started it again and the steering appeared to work. Very frightening drive home. Looked up the issue online and found numerous complaints exactly like mine. Also saw ford issued a recall for model years except 2010 for the same issue. I think this issue should be investigated and included in the same recall.
Previously had issue with power steering at about 90,000 miles. Spent $1500.00 to replace rack and pinion. A little over one year later now reading 155,700 miles I am having the exact same problem. I drive daily on interstate highways pushing 70mph for about an hour at a time. Luckily I was only on a back road when "service power steering now" light came on and I lost all control of steering. Could be killed driving to work when I though I already replace the problem just to have it mess up 50 thousand miles later.
Tl* the contact owns a 2010 ford fusion. While driving 25 MPH, the steering failed and the power steering assist warning indicator illuminated. The vehicle was taken to a local dealer (red river ford located at 402 westside drive durant, ok 74701 580‑924‑9458) where it was diagnosed that the power assist module needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but did not assist. The failure mileage was 75,000.
Started the car and advance trac system warning light was on and a warning to service power steering now. I pulled over steering was okay and after I pulled off the power steering was gone. Im still waiting for service to let me know what the issue is.
Power steering shift warning comes on and you cant steer. Dealer did a reset of computer but said it needs to be replaced at charge of $1400. That part is covered free of charge in 2011 but not in 2010.
Power steering assist locking up
Lost power steering upon entering our neighborhood. We almost ran a mailbox over and some kids in the yard. After searching the issue online there are lots of complaints on this issue over multiple tears and vehicles all with the same road system. Something needs done and it shouldn't take people dying! They just got off the turnpike...what if it would've happened then?
Backing out of garage, car exhibited "power steering failure" indicator. Wheel locked to the point operator could not turn the vehicle. Dealership tested the epas (electronic power assisted steering) gear/module and it coded. Same vehicle in 2011 or 2012 model with same code would have been replaced by manufacturer recall even though it is the exact same part and exact same code and failure in the 2010 model. The recall should be expanded to include all epas gears/modules prior to the manufacturer defect correction (2012). Clearly ford misreported the parts affected by the recall, as this is a widespread problem on all vehicles with this part. Had the failure occurred at high speed or in a turn, my daughter likely would have crashed and may been injured or killed as a result of this serious safety problem due to ford's negligence.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle experienced a loss of power steering and the power steering assist warning indicator illuminated. The vehicle was taken to johnson city ford for diagnostic testing, but the results were undetermined. The manufacturer was notified of the failure. The failure mileage was approximately 96,000. Updated 08/24/17*lj
Shortly after turning my car on, while still stationary, a chime went of and my dash display read "power steering assist fault" and I had no power steering in the car. I shut the vehicle off and turned it back on, at which point the power steering began to work again. After taking to my local ford dealership, it is diagnosed that a new powering steering rack is necessary as it is unknown if/when the power steering will quit functioning (stationary, driving, turning, etc). Originally reported this as a "unknown/other" issue, the service department said to report it as a "steering issue". Other complaint is under tracking # 10993921.
Complete power steering failure. Almost caused an accident. Power steering assist code showing up on vehicle.
Power steering failed after starting the vehicle. Vehicle was stationary, but the power steering failed.
Power steering assist failure. Total power steering loss. While driving in parking lot with walking pedestrians including children. Ford has recall 15n01 in effect but not for 2010 fusion part ae523504eerm. Vin [xxx]. My local ford dealer is now replacing power steering gear assembly $1500 my cost whereas it should be under recall 15n01 at no charge (parts and labor) to the vehicle owner. How can ford base a start and stop recall based on year verse part specific safety catastrophic failure? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving the car in the high way. All the sudden the power steering wheel went out. Almost caused a fatal accident with and 18 wheeler. We were extremely scare my two children and I. Extremely dangerous. Ford needs to fix this asap!!!!!
Tl* the contact owns a 2010 ford fusion. While driving approximately 35 MPH and attempting to turn into a parking lot, the power steering warning indicator illuminated, and the "service power steering now" message appeared. The ability to steer became very difficult. The vehicle was driven to the contact's residence. The vehicle was not diagnosed by an independent mechanic or dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 79,000. Updated 08/15/17*lj
Backing out of a parking spot. Warning light came on..power steering fault assist. I turned the car off thinking I have to make a call to be towed. When the light came on I couldn't steer it. Within a few seconds I restarted the vehicle and the light was off. Drove approx. 2 miles to my residence. Took it to the local ford dealership and had a diagnostic test and it was determined dtc's v300049-internal electric failure v300072-acuator stuck open. Because it wasn't presenting at the time of the test was told...if it happens again to get a power steering rack. Est. $1663.46. Ford also checked for recalls and informed me that if it was a 2011 it would be covered by recall. I'm very uneasy about driving until it happens again as I feel this problem could result in a accident which could very easily result in person injury or death!!! I'm shocked that ford didn't include the 2010's in this recall!!! I intend to seek a legal council with the issue.
Vehicle lost power steering while driving out of a parking lot. Turning slightly to enter traffic and the wheel stopped turning. Information on dash panel appeared after loss of control. The vehicle hit the curb and came to a stop. Thankfully I was not yet getting on the interstate on ramp. Vehicle says power steering assist failure and service advancetrac, this could have been much worse.
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