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2010 Ford Fusion steering complaints

Page 35 of 57: complaints 1,001 to 1,030 of 1,662, newest first, as owners wrote them.

See the summary of 2010 Ford Fusion steering problems: which part fails, at what mileage and related recalls.

Filed May 22, 2017 · Steering · 210,000 miles · MA

Power steering sporadically stops working, thankfully this has only happened in my drive way and subsequent restart of the car solved the problem. Their is a recall on 2011 fusions, this needs to cover 2010 as well.

Filed May 14, 2017 · Steering, Suspension · 96,000 miles · CA

Just paid $1658.00 for the removal and replacement of the rack & pinion in our 2010 ford fusion due to an inherent defect of the steering system that occurs around 90,0000 -100,000 miles.

Filed May 14, 2017 · Steering · 74,000 miles · KY

Power steering assist failure notification. When I started my car in my garage, the power steering wouldn't work and I got the above message on the dashboard and an alarm. I turned the engine off and restarted the car, and the power steering went to normal. I did an internet search and found out that this has been a widespread problem, but can't find out if there has been a recall.

Filed May 14, 2017 · Steering · 85,000 miles · NC

Power steering failed. Warning lights service advancetrac, service power steering. Pulling right onto city street, light traffic. Extreme difficulty maneuvering car. Trouble staying in lane.

Filed May 10, 2017 · Steering · 110,000 miles · FL

Complete power steering loss warning came on after indicating power steering assist fault almost causing an accident while turning.

Filed May 9, 2017 · Steering · 82,000 miles · TX

I continue to get messages indicating that my power steering assist is not working. After conducting some research, it appears I am not the only person that is having this issue with my 2010 fusion. If I was driving and this system was to fail, it is highly likely that I could have a bad crash because the ability to steer the car is for the most part gone. Evidently this is a major issue that others felt should've been a safety recall as well.

Filed May 8, 2017 · Steering · 215,000 miles · VA

Tl* the contact owns a 2010 ford fusion. While driving 25 MPH, the steering wheel seized and the "service power steering now" indicator illuminated. The vehicle was not diagnosed or repaired. The local dealer confirmed that there were no recalls on the VIN concerning the steering. The manufacturer was notified and confirmed the dealer's information. The failure mileage was approximately 215,000.

Filed May 8, 2017 · Steering · 115,000 miles · IL

Power steering disabled due to part failure. This occurred after starting the engine on multiple occasions. Called ford shop but they insisted the warning sign had to be on for them to determine the cause. Had to continue to drive not knowing when it would reoccur.

Filed May 3, 2017 · Steering · 100,000 miles · AZ

I was driving on a city street when I get an alert of low tire pressure less than 1 minute my power steering became extremely hard difficult to turn I had pull to the closet parking I could fine. If I had been on the freeway I would have easily caused an accident.

Filed May 3, 2017 · Steering · 100,000 miles · GA

Electronic power steering assist complete failure around 100k miles. Power steering was intermittent for about a year. Would start the car and it would not work, it would also indicate power steering assist faults on the dash. Turn the car off and back on and it would be fine. One day while driving the power steering completely failed and nearly resulted in an accident as I was in a turn. It has not worked since.

Filed May 1, 2017 · Steering · 66,000 miles · PA

I have observed several power steering assist faults on the vehicle, usually resolved by restarting the car. Tonight, however, restarting it doesn't seem to be working. The car was not in motion at the time. There is absolutely no power steering.

Filed May 1, 2017 · Steering · 155,000 miles · VA

Tl* the contact owns a 2010 ford fusion. While driving 70 MPH, the steering wheel became difficult to turn and the power steering assist indicator illuminated. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The vehicle was not repaired. The failure mileage was 155,000.

Filed Apr 28, 2017 · Steering · 151,000 miles · MI

Tl* the contact owns a 2010 ford fusion. While driving 40 MPH, the steering wheel seized and a chiming noise was heard. Also, the service advancetrac and power steering warning messages displayed. The vehicle was taken to an independent mechanic for diagnostic testing and a couple of failure codes related to the power steering appeared. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The failure mileage was 151,000.

Filed Apr 25, 2017 · Steering · 100,500 miles · WV · crash

Was driving through a turn on a country road when the power steering quit working resulting in a crash. Damage to passenger side front fender, door, right front wheel and both tires damaged. No injuries, approximate speed at time of incident was 40 MPH.

Filed Apr 20, 2017 · Steering · 129,361 miles · CO

Today, april 20 2017, while on the highway driving my morning commute I had 2 service lights come on.. "service advancetrac" & "service power steering". I had never had these lights pop up so it took me by surprise but figured I would have the car checked over the weekend, I couldn't even do that because no more than 10 minutes later my car went completely stiff on me while I was still on the highway driving at 65mph. It was the scariest feeling and all I could think was that I was so glad I had already dropped my 6 year old off at school because at least if I was in an accident he wouldn't be injured. I am only 5'2" and around 140lbs and it took everything I had to try and turn into my jobs parking lot. Luckily I did make it to work but once I parked I could feel that the steering wheel was not going to budge so I now need to get a tow truck to haul my car and myself back home. I'm at a loss for words for the people of ford who know this is an ongoing issue, yet have done nothing to right their wrong to their customers.

Filed Apr 17, 2017 · Steering · 93,000 miles · PA

Electronic power steering assist fault indicated. Electronic power assist steering (epas) not functioning. Epas system fault indicated while driving at 35 MPH. Epas quit functioning entirely and steering became difficult without the assist. Accident was barely avoided. Epas will not reset and I was told by a ford dealership there are currently 8 cars in the u.s. That they cannot diagnose or reprogram. Therefore I have an otherwise good vehicle that is undrivable.

Filed Apr 15, 2017 · Steering · 119,000 miles · MI

2010 ford fusion se. I lost power steering assist while driving. After pulling over I restarted the car but the issue remained I now only have manual steering. My wife and I stopped by the dealer we were told that ford does not have any recalls listed for our model .but after researching I see that 2011 and up have been recalled for the electronic assist power steering.

Filed Apr 10, 2017 · Steering · 122,685 miles · MN

2010 ford fusion electronic power assist steering (epas) I was driving my family around town, saturday, april 8, 2017, when a message came across the dash saying, "service avancetrac". I stopped the car and turned the engine off. 20 minutes later we got back in our car turned it on and the power steering was gone. The warning on the dash now reads, " service power steering now". The vehicle was in motion when the first warning occurred. The vehicle was stationary when the power steering failed altogether. This seems to already be a reported problem for this vehicle and is currently being investigated by the federal safety agency. I am thankful this didn't occur at highway speeds or any other scenario that puts my family in harm's way.

Filed Apr 8, 2017 · Steering · 145,000 miles · GA

Left my sisters home on christmas eve and within .25 mile I received a warning light indicating a steering issue. Within minutes my steering wheel tightened up so tight that my step son had to grab the wheel to help me turn into a gas station. It was extremely frightful because the road we were on was very curvy and it was at night! After few tries we attempted to drive the vehicle home. My son luckily who is a very strong and big 19yr old drove us home while stating the steering felt very tight that he admitted it required great strength to keep control of the car. I have had this car since 2010 and this model has had a full throttle bottle recall (twice) a gas tank line recall, air bag recall (which I'm still waiting for) and the A/C had to be replaced. This car is and has been the worst model of all fusions. I took this car to the ford dealership who then examined the car and determined it was the steering gear that has went out on my car and it will be $1795 to replace!! That's half the price of what this car is even worth not to mention I had already paid $1200 to get the A/C fixed over the summer. I searched online to see if others had the same gear issue and behold google shows a class action lawsuit in california about it and over 500 recall complaints yet ford has not recalled it! Seriously? I feel considering the past recalls on this model that this particular issue is a huge safety concern. If my step son had not been with me to assist turning the wheel, I would have no doubt wrecked on this curvy road christmas weekend. Which sadly stranded us because of how ford carelessly threw this model of the fushion out with so many recalls. They should know with so many recalls they should realize this car was poorly built and shouldn't hold the consumers lives and money responsible. This is the first time I've owned a ford :(

Filed Apr 4, 2017 · Steering · 63,000 miles · KS

Steering rack makes a grinding noise and will intermittently lose power steering. Does it parked or while driving. Noise is when turning the steering wheel.

Filed Mar 29, 2017 · Steering · 103,000 miles · SC

Mostly happens when I start the car from a cold start. The dash display shows "power steering assist fault". Then I have manual steering. I shut the car off and then restart the engine and everything is fine. This has happened now about once every 1-2 months. Happens when I start the vehicle from a stationary position

Filed Mar 28, 2017 · Steering · 130,477 miles · NJ

Tl* the contact owns a 2010 ford fusion. While driving approximately 65 MPH, the tire pressure warning indicator illuminated and the vehicle shifted to the left and jerked. The warning advance service track illuminated to "service power steering now". In addition, the steering wheel became difficult to maneuver. The contact coasted the vehicle to the side of the road. The vehicle was towed to the contact's residence and later to the dealer where it was diagnosed that the electrical power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,477.

Filed Mar 23, 2017 · Steering · 120,000 miles · RI

Tl* the contact owns a 2010 ford fusion. While driving 35 MPH, the power steering failed without warning. The dealer replaced the power steering gear assembly and the power steering rack, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 120,000.

Filed Mar 21, 2017 · Steering · 819,719 miles · TX

After driving in dallas thx, I drove home on highway 183. Once I got off 183 in turned to the street in my neighborhood where kids after school were playing outside and my kids. I turned into my driveway but as I was still driving all steering was lost as soon as I straightened it. If I hadn't went home and was still driving I could of really hurt someone or kids or myself really bad or caused a death!

Filed Mar 20, 2017 · Steering · 101,000 miles · FL

Tl* the contact owns a 2010 ford fusion. While the contact's daughter was driving at an unknown speed, the power steering failed and the power assist warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the power steering gear failed and needed to be replaced. The vehicle was repaired. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.

Filed Mar 18, 2017 · Steering · OH

My power assist unit has went totally out, have made numerous contacts with dealer and ford with no help, however I work with someone who just had their 2010 fusion power assist replaced by recall and his was not out! I am still driving with absolutely no power steering at all!

Filed Mar 16, 2017 · Steering · 183,000 miles · TN

Power steering assist is lost on a regular basis. The problem can be alleviated most of the time by turning the ignition off and then restarting the car. Sometimes it may take repeating this process multiple times. Luckily the power steering assist has never stopped working while the vehicle was in motion.

Filed Mar 15, 2017 · Steering · 110,000 miles · OH

My daughter was driving and the steering wheel locked up with powerassist error code. This happened in 2014. There was a recall but it applied only to years 2011-2012. I had to spend $2000 to have the it replaced. It happened again last week(safety concern). The dealership said it was a software glitch. They reset the code($400) but it locked up again yeterday. Problem not fixed. I think I have a lemon. Not happy with response as this is a major safety concern with steering wheel locking up . I do not have another $2000 to spend

Filed Mar 15, 2017 · Steering · 112,000 miles · NE

The electric power steering system (epas) has failed and I can no longer turn my steering wheel. Ford states that in the case of this issue, the car can be manually turned, but this is not the case. The steering wheel without electric power steering is impossible to turn unless super human strength. If this system would have failed on me at high speeds, I would have crashed and could have died or even killed others. This system needs to be recalled by ford immediately. Ford has already recalled their gen 1 epas system on 2011 ford vehicles but this same system has been manufactured since 2008 and is equipped in my 2010 ford fusion. This recall should cover all vehicles that are equipped with the gen 1 epas system for safety reasons. The system failed on me as I was driving home on city streets (moderate speed). The steering become extremely stiff and hard to stay in my lane.

Filed Mar 14, 2017 · Steering · 79,000 miles · NM

I was on my way home turning on a city street when suddenly the vehicle loss electrical power steering (eps) making extremely difficult to steer and turn, I went off the road but was able to avoid accident. Abs, traction light, brake light appeared on dash and advanctrac message in the instrument panel cluster. I drove home without any power steering and have not driven the vehicle since, to avoid further accident/damage. I started to research the problem only to find out many others had experienced this same problem with their 2010 ford fusion.

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