I was on the freeway when engine speed suddenly went to idle. I was in the middle lane and almost got into a crash trying to get to the road side. When I brought the car to the ford dealer they said the throttle body was bad and it cost me $500.00 they said it was not covered under the power train warranty,go figure. Also the transmission does not down shift properly after heavy acceleration,they said it was normal. It's no wonder why people shy away from so called american cars,it will be my last.
2010 Ford Fusion transmission complaints
Page 22 of 31: complaints 611 to 640 of 894, newest first, as owners wrote them.
The wrench light came on and stayed on steady and the car suddenly lost all engine power. Headlights stayed still on and hazard lights worked. I tried starting the car but pressing the gas pedal produced no movement of the car nor any increase in engine sound. After trying to start it several times, it seemed like it started but not a normal start. The engine appeared to be very rough but again, no fast engine sound. It kind of limped to the side of the road which was on a very slight incline. No pressing of the gas pedal produced any significant movement of the car. The car was violently shaking as it limped to the side of the road at maybe 2 miles per hour. Once I got it to the side of the road out of traffic, I did turn it off. I gave it about 30 seconds and it started normally. No more wrench light. It seemed to work fine after that. I drove home ? About 90 miles with no further problems. I reported the problem to our local ford dealer. The dealer has been supportive. Ford motor company has not been supportive. When I called the ford dealer explaining the symptoms, the service coordinator?s first question was, ?is it a fusion?? He already knew it was a common problem with fusions. He said that I am not going to like what he had to say. He said that ford will not allow him to do the 30-minute repair unless a code is available in the obd unit. I brought it in and no code was found. They tried for two days to get it to code. The service manager pleaded with ford?s upper level to allow the repair but they were inflexible. Their response ? ?no code, no repair.? Ford?s customer relationship center was useless! They offered no help. The local dealer had six cars the week after my car died with the exact same issue as mine. I was placed back on the road with ford knowing I would again be stranded. It happened again 4 weeks later.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving approximately 20 MPH, the vehicle would not respond to acceleration attempts and stalled with the illumination of an unknown warning light. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 37,000. Updated 03/20/13
Car stop running,while going down two lane bridge, dealer ship replace throttle body, their comment we have not had any problems with the throttle body's.
While driving home the vehicle lost all acceleration and the wrench light came on. The rpms dropped to below 1000. I was able to safely pull over where the car shook and died out. I attempted to restart the vehicle and it would not start. I waited a few minutes and was able to get it started.
Driving down the highway going to work and the engine kept loosing power took it to ford once and they said it was a bad fuse got it back and drove it to work again and the engine stalled out 7 times within 2 miles I had to have it towed back to ford and they said my throttle body broke and needed replaced.
While driving under normal conditions, at approximately 45 MPH, engine suddenly stalls, wrench light comes on dash board, no power to engine whatsoever. Pulled the car over onto shoulder, engine is shaking violently at this point, shut the car off. Waited approx. Five minutes, turn car back on, no problem. No more wrench light, no longer stalls. I took the car into a ford dealer and they said I had a bad o2 sensor. So they replace it and say that will fix the problem. When I dropped it off I told them to look at the electronic throttle body because a lot of people online had posted about the same type of problem and the throttle body was to blame. The dealer told me they checked the throttle body and it was fine.' ha!! However approximately 1-2 weeks go by and the same thing happens again with no warning. Driving down the road everything is fine and then suddenly the car stalls, no power to engine, shaking, wrench light comes on again. This happens 3 times in a span of about 7 miles. I bring the car back to ford and tell them what happened. They call me back a few hours later and say yeah you've got a bad throttle body (but it was "fine" two weeks ago?) they then proceed to tell me that it will cost approx. $465 and it's not covered by any warranty. I also spoke with the dealer that I purchased the car from and they told me over the phone that they were getting a lot of these 2010 fusions with faulty throttle body parts and that if I had it replaced it would actually be a different design than the original factory installed version. Yet I had to pay to have it replaced.
Driving 55-60 MPH on freeway when car suddenly lost all power. It did not stall. It would jump ahead inches at a time if I pressed the accelerator but very dangerous situation as cars behind me had no warning that I was going to suddenly just stop. It took me 10 minutes at least to pull over to the side of the freeway and this only because a long haul trucker finally realized what was happening and blocked traffic for me to limp to the side of the freeway. This happened on 9/25/12, then again on 9/26/12. The only immediate fix is to turn the car off,let it sit a few minutes then start it up again. It seems to reset whatever is causing the problem. Through private contacts I was put in touch with a ford plant manager who had me go to a certain dealership and had a recorder put on the car. It never did it while the recorder was on the car. They told me they felt it was a throttle valve problem but that my car was out of warranty and if it kept happening I would probably have a very expensive repair if the car kept doing this. It did it once more after the recorder was taken off and has not done it since november 2012.
I was slowing down as the traffic light turned red. The engine stalled and cut out. The wrench warning light came on. It took several tries to get the car started. Over the next several days, the car stalled while we were driving on a major highway in traffic at 45 to 50 miles an hour. We took the car to a ford dealer who diagnosed the problem as a short circuit in the throttle body and motor assembly. They replaced the parts at a cost of $438.64. We have since learned of other fords of the same age having the same problem.
At approx. 52k while drive approx. 40mph, all fuel power was lost and 'wrench' light came on. Had to coast to a stop, car sputtering. Put in park and killed the engine. Waited a minute, car started with some hesitation. Ran diagnostic, nothing. About an hour later, ran some b-12 through fuel; cured. Twice again at approx. 56k, same thing (once at 70mph on the interstate and the other at 55mph on a busy highway); ran b-12 both times. On third event, it finally gave a reading - throttle body stuck in open position. Brought vehicle to ford dealership, they got the same reading and changed the throttle body to the tune of $350. Ford stated there was no technical service manual indication of problem forcing a possible recall. How lucky for me and my kids that we weren't in a high-traffic situation and I could safely maneuver to the shoulder...all three times!
Had my oil changed jan 2013 and was told my transmission fluid was completely empty after having it changed prior 3 months before and told it was fine. Then noticed feb 09 ish 2013 that there was a good amount of transmission fluid on my garage floor. Was told this happens alot on the 2010 fusion and it needs to be a recall with the problems it continues to have.
I have a i4 2010 fusion, started to notice in the city that it wanted to chug forward. Started to get worse and worse and then the light came on, once the light came on totally down will. When I was sitting at the light I would just take it out of gear because the car was shaking violently. I did look online and someone mentioned unplugging the battery and letting it reset. Well it actually worked for a little bit and its starting to do it every now and then.
We were driving around 50 MPH when the car stopped accelerating and we slowed down to 5 MPH.the wrench light and check engine light lit up. Luckily, there was nobody on the road behind us or we might have been killed from the sudden change in acceleration. We were told by our dealer that the throttle body needed replacing. They replaced it but the check engine light is still on. It was not covered by warranty (I was told by ford customer service that no warranty covers that part). How convenient that they specifically don't cover a part that is clearly defective. I am not sure if anyone has died from this problem, but I have two teenage sons who drive that car and I don't trust it anymore. After reading all of the complaints on this site, and elsewhere, I demand that an investigation be done into this faulty part before someone is injured or killed. Thank you.
I was traveling on a highway going approximately 70 MPH and my accelerator became unresponsive. The RPM's dropped to idle, engine did not stop running but would only coast. The wrench warning light icon came on and later the check engine light came on. I coasted to a stop and put the car in park which is when the car began jerking. I shut the car off and put on my hazard lights on the highway. I was able to restart the car, but it was a rough restart. I was able to drive off and it appeared to run fine. I did some research online and found that many owners of the ford fusion have had this recurring problem with their throttle body. This also is affected by other models of 4 cylinder engines. My ford customer service stated that they had no customer service complaints about this problem. I informed them of all the complaints online, they told me that the throttle was not covered by warranty and this was not a recalled part. This happened numerous times after this, resulting in two near traffic crashes and almost getting tboned while making a left turn through an intersection. The problem is that the vehicle will run fine for a day or say, but with no warning stop running, sometimes at the most inconvenient times. I cleaned the throttle body, but it did not solve the problem. I purchased a new throttle body from my dealership for $185 with tax and replaced the part myself because it was very simple. I am in no means a mechanic, I am a cop and it took me only 5 minutes to replace it. I hope ford identifies this problem before a traffic crash occurs due to the vehicle stalling without warning.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving 50 MPH, the vehicle lost acceleration power and then stalled. The throttle/ transmission warning light illuminated. The vehicle was moved to the shoulder while still in drive but failed to properly accelerate. The vehicle was shut down and took over a minute to restart. The vehicle was taken to the dealer where the failure could not be diagnosed. The contact also stated that the failure recurred several times. The contact personally repaired the vehicle by replacing the throttle body. The manufacturer was not notified. The failure mileage was 53,000.
There was a pool of oil on floor, under car ( left front side) coming from the bushing of the half shaft axel assembly. The leaking was from the half shaft seal. Repair was performed by ford per tsb 12-11-6 ford replaced half shaft seal and bushing. Also joint and stub shaft assembly.
The 2010 ford fusion will, at random, lose power. Accelerator is non responsive and the throttle body/transmission indicator light comes on. It begins to idle rough at approx. 1000rpm and will not respond to the accelerator. I've had the car for just over 1 year and this incident has happened dozens of times. It has happened while at freeway speeds, as well as trying to accelerate from a stop light. I've had numerous close calls and literally fear for my safety while driving the car. The dealership claims to not be able to replicate the problem, however as soon as I've picked it up from them its done it within several miles, only for me to take it back to them and get the same response a week or two later. Ford needs to solve this huge problem by issuing a recall and they needed to do it last year. I've literally seen thousands of people in forums with this same exact problem, yet nothing seems to be done about it. It's almost as if the only thing that will open ford's eyes will be a serious tragedy to occur. Isn't the point of a recall to prevent that from happening?
My 2010 ford fusion failed me and my family yesterday in highway traffic. The car went into an idle mode and would not accelerate. I had to coast across three lanes of traffic and run up the curb to get my family to a safe area. I turned the car off, and then back on and the car started. The problem was the throttle body and the dealer replaced the failed unit at my cost. I see on the web, that a failed throttle body is a recurring problem for the ford fusion. The vehicle was only 15 days or 5000 miles out of warranty. My cost of the repair was $328.50.
My car is a ford fusion bought in march 2010 with only 33,400 miles, still under full warranty. I was driving in city traffic, going about 50 MPH, when my accelerator stop working. The wrench and check engine light came on as well. I was able to coast into a parking lot safety, thank goodness. When I started to hit my brakes to stop, the car jerked a bit like it did not want to stop. I stopped, shut off the engine, and it started back up ok. No lights on the dash. I then pulled out into traffic again and not even 5 mins later, it happened again. I coasted into another parking lot, turned the engine off and back on. This time the check engine light stayed on. This proceeded to happen 5 more times before making it to the dealership. The dealership said it was due to a dirty throttle body and that it needed cleaning. I spent $250 to clean it because cleaning is not covered under warranty. Two weeks later, I was on the interstate going about 75mph when this all happened again, thank goodness I was not in heavy traffic or I would have been hit from behind. I was able to coast over to the shoulder and restart my car. I drove it straight to the dealership. They called some hotline and were told to replace the throttle body altogether. I have not had any problems since but I wish I had known this earlier. I was terrified of getting into an accident and wish ford would have recalled it before this happened. I pray that no one is killed because of this simple part that should be replaced on all fusions.
When driving down the interstate the RPM's drop to 0 with no throttle response with trying to accelerate, the wrench symbol illuminates on the dash. At the time of the throttle failure there was a semi to my right and a semi behind me, which made it extremely difficult to pull to the right of the road while decreasing speeds. Upon pulling over and putting the car in park and shutting off the car the car starts up as usual.
Transmission started going out after only two or three months of purchasing it. I couldn't believe it. Ford dealership took care of it.
Had 2 separate incidents, 1st was driving down highway going 70mph when car jerked, cruise control disengaged, lost acceleration, wrench symbol apperead on dash and trying to accelerate made car jerk even more. Fortunately I wasnt attempting to pass another car. I pulled over and shut car off, read manual for what the symbol meant than I started car and symbol was gone. I decided to go ahead and finish trip home and everything was fine. Next day going to local grocery store going about 10mph had exact same thing happen. I just spoke with dealership I bought car from and its to be looked at tomorrow. I had just bought this car 3wks ago, so pretty disappointed in ford and pray that nobody gets injured with this mechanical issue, I definitely wont be allowing my child to ride in the car until its completing repaired, and by reading other consumers issues may be never.
First event was while exiting a mall parking lot; stepped on gas pedal, and instead of accelerating the car seemed just about to stall. I got off to the side of the road, and before shutting off the engine noticed the "wrench" symbol illuminated on the instrument cluster. I waited a few minutes and started the car, noting the "wrench" was no longer on, put it in gear and drove off. The car ran fine until 12/28/12, when while traveling at approx 70mph on I-90 the engine began to again down shift and lose power. The third occurrence was the morning of 12/29/12; in each above incident I was able to get off the traffic way, park, shut off the car, restart it and drive away. The wrench was illuminated each time. On 01/03/13 my car was serviced by the dealer from where I purchased it, and they said the problem was the throttle body. They had one in stock and replaced it. Kudos to them, but, more than a little unnerving. And if it was replaced with the same style unit, how do I know it won't happen again, perhaps at a most inopportune time? At the time of writing this I don't have the VIN available, however, fwiw, the build date is june 2010. It is the sel awd with the v-6 engine, 3.0l I believe.
While traveling at 70mph on the freeway in my 2010 ford fusion se (46,000 miles), I felt a bump as if was hit from the rear or the transmission locked up. The wrench symbol lit up. The car lost all acceleration. I pulled the car over. While parked on the emergency lane the car kept surging and the RPM bounced between 500 and 1000 rpms. I turned off the car and after several minutes I restarted the car as if there were no issues. Approx. 8 miles later still traveling at 70 MPH it did the exact same thing as before. This time when restarting, the starter stayed engaged for approx 10 seconds after releasing the key. The car had the same stalling issue 12 more times for the next 15 miles to my home. I spoke to the dealer, he said it is a defective throttle body and needs to be replaced. He acknowledged it is a known issue, but not a recall so my out of warranty cost would be around $600. This is a major safety issue and needs to be addressed by ford before someone gets killed, if they haven't already.
I was driving down a local road at the limit when the wrench light warning indicator came on, after the indicator was on there was not throttle response, engine was still running and yet no power going to the wheels. I was able to roll over to the side of the road and put on hazard warning lights, car while at idle was jerking and bucking. I then limped the vehicle to a parking lot, placed it in drive and filmed the issue with a cell phone in a parking lot and narrated as to what was happening. Once the vehicle was shut down and then restarted the light went out and the problem did not persist. I took it to the dealership and no codes showed up in a diagnostic and the dealership "could not reproduce the problem" but suspected it was the throttle body controller as this was a common occurrence.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle failed to respond to acceleration attempts. The contact shut down the vehicle and then restarted. The vehicle then functioned properly. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was contacted and advised the contact to take the vehicle to an authorized dealer for inspection. The failure mileage was 55,000.
Vehicle would lose all response to the accelerator pedal. It would happen at any time without warning, but first happened after speeding up after going over a speed bump. The next day it happened 3 times. On that last day, the day of the appointment at the dealership, it happened 4 times. The vehicle would not react to the input from the accelerator pedal. You would have to pull over, assuming there was a safe place to pull over, and shut the car off in park then restart it. Everything would be normal until it acted up again, anywhere from 1 mile to 5 miles later. Obvious safety issue, you can't power the vehicle to get out of the way of oncoming traffic it were to happen on a turn or merging on a freeway. A wreck could very easily have happened from this failure. It ended up being a bad electronic throttle body. This was not covered under the powertrain warranty and the total cost to replace was $352.40.
While driving down the highway, my car stalled and went into "safety mode" or low power mode. I was unable to accelerate. After pulling over, noticed the car was idling rough. The maintenance wrench light came on. I turned off the car and restarted it, after a few seconds of rough starting the car turned back on, the wrench light went off and the vehicle drove fine again. However, the same incident happened multiple times later that day and through out the week. I took it to a ford dealer and they were unable to find anything wrong with the vehicle, since there were no codes currently on at the time of service. After doing some research online, I've found the throttle body is defective, yet ford refuses to replace this under warranty, or replace it unless there is hard evidence that is the issue.
Transmission slips gears and engages very hard, causing the car to lurch forward. On one occasion I nearly rear-ended a car in front of me because of this. While driving at low speeds the car will shift rapidly between two adjacent gears, as if it is "confused". Car will sometimes not shift at all; the RPM's just sit at that threshold for a while before knocking hard into the next gear, again causing a dangerous lurching motion. While on the highway the car will lose power suddenly, more prominent when the car is traveling up a steep incline. You could keep pressing the gas but amazingly the car seems to loose more power when you do this. The only way to get power is to open the throttle 100 percent in which case the car again jerks into gear very hard. This situation has happened plenty of times and is very scary. On some occasions the power was needed to accelerate in front of another car in another lane, to avoid an obstacle in the roadway. The latest incident that occurred was very scary. The transmission was making a funny sound, almost like a zipper being zipped. This seemed odd to me because it sounded almost like the gears were rubbing up against something, however I didn't think anything of it because the car seemed to be operating properly. Then I went to make a left turn across cross traffic. When there was a break in traffic I pressed the gas, the rpms went up to about 5k and the car slowly grinded into gear, almost like a person who doesn't know how to drive a stick shift very well. This caused my car to nearly get stuck in the middle of an active intersection and I was nearly t-boned. Thank good the other drivers saw me struggling and stopped. The issues with this powertrain seem to be endless and the worst part is that they occur at random with no warning.
First incident occurred while vehicle was traveling at 50mph w/no cruise set. Vehicle jerked hard and ability to accelerate was lost. Vehicle started running rough and wrench light was observed to be on. Second incident w/ cruise set at 60mph, vehicle jerked and cruise was automatically deactivated. Was able to pull off side of road at which point vehicle was observed running rough and wrench light was on. Turned vehicle off and restarted. Vehicle began running fine. Third incident occurred hours after second incident with no cruise on and vehicle traveling at 60mph. Vehicle jerked hard and began running rough as pulling off side of road. Wrench light was observed on again. Upon research of issue, it was noted that several other consumers with same vehicle experienced same issue (source: http://www.fordfusion.net). In every case that consumers posted on the forums, the throttle body had been found faulty by a ford dealer and was replaced. Some users also noted that their incidents occurred on busy populated highways in which safety could have been compromised.
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