We were driving back from shopping, had the cruise set at 65 MPH. The car lost power and would not accelerate. I looked down at the dash and notice the wrench light had come on. We pulled off the road and I notice that the vehicle was running rough and still would not accelerate even after putting the car in park. We were contemplating who we could call at such a late hour. I decided to turn the car off and see if would restart, it in fact did and the engine seem to be running normally. We continued to our destination with out further incident. The car has remained in the driveway since the incident. This is the first problem we have had with this vehicle, we bought it used in february of this year. It had 29,700 miles on it and had no issues reported to car fax. It was a one owner vehicle and that was a rental car from initial sale of car in hawaii.
2010 Ford Fusion transmission complaints
Page 23 of 31: complaints 641 to 670 of 894, newest first, as owners wrote them.
Tell us what happened: my husband and I had purchased a 2010 ford fusion in july 2012. About 20 some days after purchase. I got into the car and started the car trying to go up my driveway and the car lost all acceleration and the wrench light came on. I called the dealership explained what happened they picked the car up and gave us a loaner to drive. The dealership replaced the throttle body. Around august of 2012 my husband, my grandson and I were driving and went to make a turn onto the highway and without warning the car lost all acceleration again placing my family in a dangerous safety situation. We called the dealership and told them what happened and they picked up the car again. This time they mentioned there was issue with wiring and the pcv valve which also dealt with the throttle body was replaced and assured me the problem was fixed. Last week my husband was driving the car on a highway and proceeded to pass an eighteen wheeler when out of nowhere the car lost all acceleration, the check engine light came on for about 15 or 20 seconds and thankfully went back into gear. My husband was going over 70 miles an hour and lost all acceleration without warning! This is an extremely dangerous safety concern. This now would be the second time it placed our lives in danger. We no longer have the car but I fear that someone else will buy this car and something worse could happen the throttle body in this car was replaced three times. Once through the manufacture, car fax reported it replaced, and once when I purchased the car. Something needs to be done to ensure the safety of these vehicles very soon before someone gets seriously injured or killed. My concern is it is very likely this car will be sold again to someone else since we took it back to the dealership where we purchased it from without having this issue fixed.
Throttle body failure: fist occurrence- driving on highway all of a sudden no power. Pressing on the gas nothing happens. No check engine light came on. Pulled off to the side of highway and put the car in park. The car starting shaking and the wrench light came on. Turned car off, then back on and everything was okay. About 6 hours later this happened again as I was passing in the fast lane, then suddenly lost power. Again, no check engine light. Same scenario as the first. Took it to my mechanic and no error codes register. He checked twice. So for a week and a half the car was fine. Then happened twice again, no warning, just lost power. This time a check engine light came on after I put the car in park. Had it towed to the auto shop and a code did register this time. Had it taken for ford and they had to replace the throttle body. This was a very dangerous situation especially when speeding up to pass as the speed limit on that part of the highway is 75 so cars were coming up fast behind me. If I had caused an accident and injuries occurred the fist or second time it happened on the highway, it would have seemed my fault and there would have been no error codes to at least validate what happened. Please, please, issue a recall for the throttle body before someone is hurt. Not to mention the people just out of warranty that have to pay for this repair.
2010 ford fusion sel. Customer writes in regards to continued transmission problems.*smd the consumer stated the transmission would slip harshly and hesitate on acceleration. The recall repair did not correct the transmission problems. It was determined that the valve body and solenoid body were defective. Also, one of the tires was leaking air, there was an issue with the traction and brakes. There were noises coming from the front of the vehicle. The steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. The rear driver's side door had to be slammed extremely hard, in order to close it. The driver's side seat belt was backwards. The passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. Each time the consumer went to the dealer about certain problems, she was told no problems were found.
Each time (8 times) traveling at 40-67 MPH and with traffic around and wrench light comes on along with check engine light; car then loses speed rapidly to only a few miles per hour. Barely able to pull over before completely stopping. Been in shop twice and both times, codes do not show anything nor have they seen the warning light and it happen to them after driving it for a total of 150 miles testing it. After each time it happens able to sit for 10-15 minutes and it start back up and run. Very concerned for my family's safety as we have had several near miss accidents due to the car drastically dropping speed (out of our control) with each occurrence. After research on internet reading several stories of exact scenario (blaming throttle body)and ford has done nothing about it. Please please please recall the parts and prevent a bad accident happening.
The car would not accelerate. It did not lose its braking or steering, but we had no choice but to pull over. *tr updated 11/07/12*lj updated 11/15/12
Was driving home from work and the car just stopped. Unable to get the car to start getting a wrench showing looked in manual shows something to do with the throttle. I am over the new car warranty. I spoke to the dealer and they were aware of the issues with the fusions. Repair cost over $500.
Wrench light came on and car went from 35mph to coasting. I was able to pull to the side of the road and shut the car down. Waited a few minutes car started up and I gave it some gas it went for a few minutes and then the car sputtered and all the lights came on and car stopped. Was close to ford service center, they just called and said the throttle body has gone bad.
This is the second time car lost power and the wrench light came on also. The first time was oct. 22, 2012, the speed at time was 40mph. Shuddered pull to the side of the road and restarted the car. Fault cleared after this.
Engine shut down to very slow idle when starting from intersection. Barely able to get vehicle out of road. This has now happened 4 times,each time when moving thru intersection. This is very dangerous when traffic is approaching from all directions. After engine has been shut off a few minutes it runs ok. It happened twice on the first occasion then ran good for 5 days when it shut down again,then ran good for 6 days when shut down once more .I see on the internet that this is happening to lots of other fusion owners. It's just a matter of time until someone is crashed into because of this stalling. The problem seems to be the throtte body needs replacing. I think ford needs to recall these vehicles now before a tragedy occurs.
This is the second time car lost power and the wrench light came on also shuddered pull to the side of the road and restarted the car. Fault cleared after this.
Driving along. Car suddenly seemed to loose power. I seemed to kick out of gear and stopped responding to the gas pedal. I had to cost to a stop. The "wrench" light came on when the problem started, but after I cut the key off and restarted the "wrench" light was off and all worked fine. This happened 1 time the first day and twice the next. Nothing else happened for 3 more days but on the fourth day the same thing happened. Each time I had to coast to a stop. One time I was in a very dangerous situation, since the coast stopped in the middle of a curve on a very dark road.
My 2010 ford fusion has 65,000 miles on it and we bought it new in oct. 2009. Sept 29, 2012 I was driving down the freeway when it made a noise then the wrench light came on and there was no power. I pulled over and the car died then I restarted it and it drove fine the rest of the 30 mile trip. Since then almost every time it's driven it does the same thing and it doesn't seem to be at any particular speed or matter how long it's been driven when it happens. I'm very concerned that it will cause an accident because sometimes when it has happened I've had a hard time finding a place to pull over. I even tried putting it in neutral and shutting it off then restarting it and the only way it will resume power is by pulling over and shutting it off then restarting it. I've called ford customer service and was told to get it checked out as soon as possible. Today I'm picking it up from the dealership after 2 days and the mechanic cannot duplicate the problem and there is no code showing that the wrench light came on. Luckily the dealership isn't charging me for checking it out but ford customer service told them that if there is a problem they won't take care of it because the car isn't under warranty anymore. After reading all the posts from people with 2010 ford fusions having the same problem I am very upset with ford for not doing anything about this. I'm surprised there hasn't been any serious accidents and is that what its going to take for them to recall the problem. My fusion even did it on the way to get it checked out, but I was too far to not restart it, so on my way home if it does it I won't restart it, but have it towed right back to the service department. From what I've been reading the only way they can get a code to show up is when the wrench light is on. I am really starting to dislike ford, because they obviously don't care about their customers.
While driving at a low speed (10-35 MPH) the car quickly gains speed (the RPM does not increase) and then slows down again and it feels like the gears shift down although it doesn't seem possible. The gas pedal stops working and a wrench shows on the dash board, the car slowly decreases in speed. As I come to a stop the car jumps and lurches violently. I turn the car off, wait a few minutes and turn the car back on. The wrench goes away however after this happens 5 more time the engine light comes on. This happens intermittently. I read in the forum people describing issues similar and exactly that same as mine and it seemed as thou it was the throttle body. Could not afford the part so I waited and it went away. This stopped for roughly 5 months and then starts again (oct 2012). Now it happens at any speed. Very, very dangerous! I spoke to a mechanic at a local ford dealership who said that he is not aware of any issues similar to mine.....I find it a little hard to believe that I am the only person in my area with this problem. I suggested he look at the forum. I have 3 children and cannot believe that the powers that be at ford have no concern for our safety, the safety of other drivers on the road, their reputation and refuse to stand behind a product that reportedly won safety awards. Very unfortunate. I hope the thousands of postings on the multitude of forums reaches someone at ford (before someone is killed) who has a conscience and is concerned about the safety of those who still believe in buying american. This ignored, dangerous issue and the ford attitude of not caring will make anyone never purchase a ford product again. I have owned 3 different models and have had issues with all 3.
After pulling onto a highway my ford fusion began to jerk and lose acceleration. What a horrible feeling at 6am...in the dark......with a highway full of semi trucks wondering if you can get off the road before you are hit! I pulled off the side of the road and notice my wrench light was on. I pushed the gas pedal and there was no change in the RPM's. It was like the engine was dead but still running. After turning the car off and on three times the wrench light went out and I drove straight to the ford dealership. A few hours later they called and told me that the throttle body needed to be replaced. Of course this part would not be covered by my 100,000 certified pre-owned warranty!! And on top of that the dealership charged me a $157.00 diagnostic fee....like ford doesn't know they have an issue.
While driving my 2010 3.0 ford fusion on secondary roads, the car suddenly lost power. After 5 minutes, it could be restarted and driven but after approximately 30 seconds, it would lose power again and coast to a stop. It stranded my wife and daughter until towed to a dealer. The dealer diagnosed a bad throttle body, and charged approximately $700.00 to replace the part and perform a recommended fuel system cleaning. Repeated email to ford customer service resulted in a denial of responsibility because they were under no warranty or recall obligation. I spoke with a service writer who told me that this problem appeared to be consistent for fusions.
75 while driving at highway speed car would stop being responsive to the accelerator pedal being depressed. The car would go into limp mode and shake violently. The obd system's & the wrench(powertrain light became illuminated . I proceeded to pull off on to the shoulder of the road and turned the car off. Lights reset and car would run okay. This occurred 12 times prior to the obd codes could be determined. Code p2111 and various related codes. Throttle body stuck open. This problem could potentially have caused a fatal collision in heavy traffic.
Defective throttle body causes car to lose power.
This is my second complaint in as many days - about the exact same problem. This incident happened two days after the first one. Traveling on a city street approximately 15-20 MPH and the car suddenly loses all acceleration and the wrench light appears. I was able to putter to the side of the road and shut the car off. When I restarted it, it ran fine. It goes to the dealer today for inspection, where I suspect I'll get the same response that most every one else gets - that the problem couldn't be re-produced. What will it take to get a recall from ford about the defect in their design? Fatal accidents?? That's a pretty high price to pay before they're forced to correct their product.
Traveling on the street at about 40 MPH, car shuddered to a stop. Engine light came on. Had car towed home. Car started the next day. Carefully drove the car to the ford dealer. They replaced the throttle body. The throttle body should not be failing at 60000 miles. This should be a recall.
On october 4, 2012, I was driving my 2010 ford fusion around 40 m.p.h. On a four lane street when the power steering failed/locked for no reason. The electronic display said "power steering assist fault. Service advancetrac" I drove straight for 5 miles and knew there was a dealer on the left side and managed a wide left turn into the dealership. When I waited for the representative to come to my car, I turned off the engine. I explained what happened and he asked to see the display. I turned the car back on, the display was gone and the power steering was back on. I left the dealer and went on-line and found numerous complaints about the same problem. I also learned that it is useless to take the car to ford for service because dealers claim that the computer is not showing a diagnostic code and they need to "replicate the problem" (which is highly unlikely that it will happen while at the dealer). I also learned that it has happened to some customers many times and there is no warning or reason why the ps suddenly fails. Further, it appears that dealers have no idea how to correct the problem. It is a safety issue. It is dangerous, especially if it fails when trying to make a turn. I went back to the dealer and was told that they never heard of this issue and it could be anything. I then called corporate headquarters for ford and filed a complaint. I was told that they would get back to me today, october 5, 2012. I have heard nothing. This needs to be investigated immediately. I cannot afford to buy a new car. I also cannot in good conscience sell my car with this dangerous defect. I feel that ford is forcing me to drive an unsafe car and I am extremely scared that the ps will go out again in a situation that will cause me to crash or worse. *tr the consumer stated the dealer replaced the steering rack. The consumer stated the power steering has not failed since. However, the vehicle seemed to steer hard and would pull to the left or right when braking. Also, a seal from the transmi
I own a 2010 ford fusion with 19000 miles. I haven't even had it a month yet. It is a certified pre-owned vehicle. Driving home from work yesterday, I stopped in a line of traffic at a red light. The light turned green and I accelerated. During acceleration, the car jerked then lost all forward momentum and "puttered". I was able to "putter" to the side of the road out of traffic. I put it in park and noticed that the wrench light was lit up, so I pulled out the owner's manual to see what it meant...powertrain. I turned the car off for about 5 minutes then restarted it with no other incidents on my way home. Thank god I wasn't in any heavier traffic or multiple lanes! From what I've been reading, some people have lost acceleration going 50+ MPH in interstate/highway traffic! If this problem isn't addressed, and soon, someone will be seriously injured or worse due to a defect in ford's design.
At 11:45 pm, I was traveling west on I-64, at 68 MPH, when my car quickly decelerated. Despite my applying more gas, my car continued to lose power rapidly and began shuddering. It was then that the "wrench" warning light came on. I immediately pulled over to the side of the road, turned my vehicle off and put my hazard lights on. I waited for a 5 minutes before starting the car again. The car started roughly but did not have any power and could/would not accelerate. It was at this time that both the wrench and engine warning lights came on. Again I turned off the car and waited. After another 10-15 minutes, I turned the car on again. This time it started without incident. The wrench warning light did not come back on but the engine light remained on. I kept my hazard lights on and remained in the breakdown lane while I drove approximately 5 miles to the closest exit off the interstate where I promptly parked my car.
Wrench light comes on, car kicks out of gear into idle mode, will not accelerate, shakes violently. I was able to coast to side of road and turn off engine. Restarted engine with longer than normal cranking time. Gear changes (automatic) continues to be sluggish and happens at highway and city speeds.
Throttle body malfunctions while car is at speed. The "wrench" light appears on the display and then the car loses power and begins to shudder. Turning the car off and restarting it resets the display and starts fine. Problem is intermittent but dangerous as the car stops working while the car is going anywhere from 25 to 45 MPH.
Wrench light comes on, car kicks out of gear into idling mode, will not accelerate, shakes violently. Pull over, turn it off, restart it with no problems. Sluggish gear changes (automatic) happens at town and highway speed.
I pulled out of my works parking lot and got 50 ft. Car began to slow down, shake/ vibrate violently, and emergency wrench lite lit up. While driving and while in park, it shook. I went to pull off to the side of the rode safely. Thank good ness I was on a downhill and could coast to a side road (but still not safe where I was). Once I was pulled off major road, I put the car in park. I turned the car off and was too afraid to do anything else. I called for a tow. 24 hours later, I was told my car's computer code said it had a bad throttle body. It was replaced with a brand new, revised throttle body - under warranty which ends in 37 days. It happens to many ford fusions. It's time for ford to own up and send out the recall notices before someone gets hurt/killed.
I was traveling down the highway when my car stopped getting power when I pressed the gas. A yellow wrench warning dash light came on, the car started shaking and had no power when trying to accelerate to get over a lane to get off the road to avoid an accident. I luckily got over with my hazard lights on and coasted to the shoulder where the car finally stopped but did not shut off or die. The car idled and continued to shake so I popped the hood and checked the transmission fluid level. The level was slightly low which was strange cause I had to add half a qt of trans fluid the month before because the shifting was rough. The fluid was very dark colored and smelled scorched. I shut the vehicle off and let it sit for about 10 minutes then I checked the oil, ok. I turned the car back on, added a little more trans fluid and the car seemed to be ok to get me the rest of the way to work. I left it in a parking lot for the night and returned to check it out in the light. I jacked it up and found some fluid slowly coming out of the place where the axle goes into the transmission. I called the ford service center, explained what happened and explained what I found. I had the recall for the transmission done in 2011 for ford fusion 2010s but the rough shifting has been a problem since I bought it. I have had constant trouble with the transmission shifting rough and now losing all power while driving on the highway at 55mph. It almost caused an accident. My car is now at 76,800 miles and ford service rep says the bill is on me cause the powertrain warranty is up and the recall for the same problem doesn't cover me anymore. I want my car fixed with this problem and I cant afford to keep going to the shop every time this keeps acting up. Ford needs to fix the problem with their transmissions before someone gets hurt by this. Luckily my 1yr old daughter was not with me this time.
I recently bought a 2010 ford fusion with 45000.00 miles on it. After having owned it for only about 2.5 months I am having problems. While driving down a 4 lane highway at 55 miles per hour it almost stops in the middle of the highway and will not accelerate. It does this with no warning. I am able to pull over to the shoulder and the car begins to shake as I come to a complete stop. Once I turn the car off the wrench light goes out I am able to start it back up. It has happened several more times. Today it happened in the middle of a busy intersection. The ford dealership in my area when I called said it would be hard to diagnose because the problem is intermittent. By reading the complaints from everyone on the 2010 ford fusion this a common problem with this model. The issue seems to be the throttle body. My fear is that someone will slam into my car not realizing it has stopped in the road. I really think it is a safety issue and cannot believe with being such a wide spread problem ford has not done something to correct it before someone is injured from what appears to be a defective part they have put on their cars.
I was slowing to a stop when my car shuddered and the engine seemed to die. I had a error symbol for the transmission and the engine had no more power. It was stuck in idle now even though I was just doing 35 miles per hour coming to a stop. As I finally braked to a stop the engine was surging, but when I pressed the gas pedal, nothing happened to the engine, it was as if it was just turned on and placed in drive only. I didn't know what to do, I had to get through 2 intersections on idle speed only. I finally pulled over past the intersections and turned my car completely off. I then turned it back on and it was working normally. I took it to the ford dealership, who told me this is common after a new battery is placed in these fusions. They noticed my recently purchased used car (purchased about a month before this) had a brand new battery in it. They told me with a new battery, the carbon builds up dramatically and damages the throttle body. So I need to buy a new throttle body and have the cars acceleration computer reprogrammed. And this might happen every time I get a new battery? Please investigate this occurrence with other ford dealerships. I have reading this same story all over the web. Why doesn't ford do something to correct this issue?
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