Over the past few days driver side door would not open from the inside of the vehicle. Rolling down the window and opening the door from the outside is the only option in opening the driver side car door. This is a safety concern as if I were ever in need to exit the vehicle in an emergency manner I can not easily or quickly get out of the car we’re under water, on fire, etc. My vehicle is not the only vehicle that is having this issue, I have heard reports from mechanics, other Ford Fusion Drivers, and personal experience that Ford Fusions from about 2006-2013 are having this issue. The issue needs to be addressed for safety concerns and is only happening on the drivers side door.
2012 Ford Fusion body complaints
Page 2 of 4: complaints 11 to 40 of 99, newest first, as owners wrote them.
Driver side door handle from interior failed and no longer works. Live in South Florida and believe heat caused plastic component to break. Unable to exit vehicle unless use 2 hands...one to pull back on locking mechanism and other hand on door handle. Internet search shows common issue with 2006-2012 Ford Fusion models. Many state they roll down window and pull exterior door handle to exit vehicle. Seems like safety hazard if one needs to exit vehicle in a hurry.
The driver door opened while I was driving and I am certain that I closed it before driving. Then, the inner handle prevented my door from being opened from the inside causing me to have to roll down the window to open the door. A week later, today, and the lock handle has now fallen off. Notice photos of broken lock that fell off, also, the door handle has zero tension with only a finger causing the door handle to be inoperable.
When I was preparing to exit my vehicle at a construction roadway (I was lost) my drivers' door handle would not open- it flopped. I could not exit. I called my family for help to find out what to do. (I am a senior and could not climb over the stick to use the other door) my family said to lower the window and open the door from the outside and "be carefull!" after that I went home and when I tried to close the door- it would not latch/nor close- once again I called for help and was told to tie the door close thru the windows. Which meant my door was vunable to theft and weather. When I spoke with the ford dealer service department, I was told that this is "a common problem with older models"(mine is a 2012!).per the dealer it requires a door lock part. What it tells me is the safety features on "older models" expire with the warranties! But this is why I purchased a ford!! Had I know the "safety features" expire with the warranty, I would have researched which vehicle has the best & longest "safety features"! I now feel unsafe driving this vehicle due to my inabilities to exit in case of an emergency due to faulty/expired "safety features!" it makes me feel I would be trapped without a way out! If this is common-why isn't it stated somewhere for seniors to know in advance- especially before purchasing a ford with common safety defects!? How many seniors/owners have to become injured or die before ford reports this as a failed safety feature??!! Airbags, seatbelts, ... - door locks on driver's door should be added to the recall list before it results in many injuries/dealths! It is a cheap part to replace per ford dealer and could be reason why it is not a recall but at least it should a notice sent to owners so they can avoid it happening to them.luckly my incident occurred in daytime- this could have been worse at night!?
Tl* the contact owns a 2012 ford fusion. The contact stated that the driver's side front door failed to open from inside of the vehicle. The contact called mike bass ford inc (5050 detroit rd, sheffield, oh 44035, (440) 934-3673), and the dealer was informed of the failure. The contact was informed to schedule an appointment to have the vehicle diagnosed. The contact stated that the failure occurred before and was taken to the same dealer, where the vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 56,000.
My passenger front side door lock will not (unlock or lock) while the car is in motion or stationary. It is stuck in the locked position when I use my key pad and trying to use the unlock button in my car. I'm also having difficulties with the my driver side door latch while stationary. When I'm ready to exit my car after driving, I urn off my ignition; open my driver side door; and shut the door but sometimes the door latch get jammed and not want to close (the latch would be facing down).
Tl* the contact owns a 2012 ford fusion. The contact stated that the passenger's side front door handle failed to unlock the vehicle from outside of the vehicle. The contact stated that over time, the driver's side and passenger's side rear outer door handles also experienced similar failures. The vehicle was first taken to chino hills ford (4480 chino hills pkwy, chino, ca 91710) to be diagnosed. The contact was informed that there was a diagnostic fee to have the vehicle diagnosed. The contact declined to pay to have the vehicle diagnosed. The failure worsened and ford of upland (555 w foothill blvd, upland, ca 91786) was contacted and informed of the failure. The contact was informed that the vehicle needed to be diagnosed and a cost would be assessed. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 90,000.
Driver side inside door opening handle broke twice. I fixed it with a used part from the exact same year and model of car with similar mileage, but it broke again in 3 months time. It's not just a pain in the butt to get out, it's also a safety issue. If a person was in a wreck and can't open the electric window how would I exit the vehicle in a hurry? This happened as I was attempting to exit the car after arriving at work. There is a small thin plastic piece that breaks off of the handle you pull to open the door, once it beaks the only way to get the door open is to lower the drivers window, reach outside to get ahold of the outer door handle to open it from there. If you can't do that you must crawl over the passenger seat to exit unless someone can open the door for you.
Driver's door latch stopped working. Suddenly could not open the door to exit vehicle after parking it. Door does open from the outside but not from within.
Door on drivers side lock jams. Driver has to open door from outside. Are there any recalls for this car door locks?
Tl* the contact owns a 2012 ford fusion. The contact stated that the front driver's side door handle fractured. The contact stated that the door handle fractured and was replaced twice previously. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was scheduled to be inspected by an independent mechanic. The dealer was not contacted. The manufacturer was informed of the failure. The approximate failure mileage was 93,000.
Both passenger & driver side door handles broke. Could not open car doors from the inside. Had to open window to open doors from the outside. Dealer said this was not covered under warranty and paid to have both assembly's replaced. This is a major safety issue as I would not have been able to get out of my car right away in case of emergency.
Driver side door latch will not latch and stay shut. There was a recall for door latches in 2013-2014 (recall 15516) but my 2012 VIN is not included in any recall. This just occured yesterday and now latch will not keep door shut. Car stationary. Unable to safely drive my car because door will not stay closed.
Squeaks and creaks heard while driving over bumps and turning can be caused be a couple common sources and should be carefully diagnosed. Possible weld issues on the lower control arms can cause the noise concern
Driver side door will not open from the inside. When inside the vehicle the door handle feels loose and moves freely when pulling but the door will not open. You can open the door from the outside.
Drivers side door handle doesn't work. Door can not be locked. There is a safety recall on the 2013/2014 fusion for a similar issue.
I was parked. I was sitting in the driver's seat trying to get out of the driver's side door. I pulled on handle and something inside the door broke. I could pull the handle but the door would not open. I could not open the window because the window was frozen shut. It was quite terrifying thinking I would be stuck in the cold. Then I realized I could exit through another door but I had to crawl into the passenger seat from the driver's seat. If this had been an emergency situation, I don't think it would be safe for the door to lock shut like that. Since then, I have not been able to open the driver's side door from the inside, and if I can't open the window in freezing weather to reach outside (from inside) the car to open it, I have to crawl to passenger's seat to get out.
The drivers side door will not open from inside at all. I have to have someone open it from the outside for me or roll down the window twist around in the seat and open it for myself. I then have to roll the wi dow back up. I have only 72120 miles on this car. It is ridiculous. I can easily get trapped inside in an accident and not be able to get myself out. I called the dealership and was told that it was not under warranty and I would need to fix it at cost. I am the only owner of this car how is that possible? I looked online to see how many others have had this issue and it is a serious problem. How has nobody gotten killed by being trapped in the car? Luck! I am scared to drive it since it is winter and know my fellow drivers are not as cautious as I am. I need to save up money to be able to get this fixed yet I am scared to drive to work. What a crazy world we live in. U will never buy ford again and it was brand new.
Takata airbags did not deflate in car accident for safety purpose.
This is the 3rd complaint for the same problem.the door locking mechanism inside the door broke on the drivers side twice and once on the passanger side.the door would not lock while traveling down the highway.in an accident the door could fly open.the right rear door lock also broke once.I have had ford repair the left front door once and the r front .ford would only pay for the right front door.this car was not in an accident on any of the doors.ford would not pay for the left front and the right rear doors.now the left front door is broken again. Which ford said it was not under warranty.the car has only 68000 miles.ford case #16185723-s-5h6r8.
Today after parking and turning off my car, I could hear the automatic locks disengage but my driver's side door could not be opened from the inside. I tried to manually unlock it and it doesn't move, I tried using the key fob to lock or unlock the door and I tried the automatic lock button on the door. I had to restart my car, roll down the window to open it from the outside to finally get out.
Driver side door will not open from the inside or the outside. I fear that if in a collision, I could not escape. I see there was a recall on the 2013- 2015. I feel that ford should correct this deficiency on my vehicle. This is when vehicle is station and moving. This happened in march and I thought the locks may have been frozen, and now it is happening again
The front, passenger-side door does not lock all the time. To get it to lock, you have to hold the door latch closed and manually press the lock lever on the door. Locking it with the fob doesn't work, nor does pressing the lock switch (that normally locks all the doors in the car).
A couple days ago, I got to work and the front, driver-side door would not open from the inside. It unlocks just fine, but the only way to open it is to roll down the window and open it from the outside.
Tl* the contact owns a 2012 ford fusion. The contact stated that all the door handles failed to open the doors from inside the vehicle. There were no warning indicators illuminated. The contact stated that the windows needed to be opened in order to open the doors from the exterior handles. The contact called future ford of clovis at 559‑862‑1570 (920 w shaw ave, clovis, ca 93612) and was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The failure mileage was unknown.
It was a chain-collision. The lexus in front of me slammed into an acura, and I slammed into the lexus at about 50mph. Severe damage to my car (it has been deemed a total loss by ins.) we were southbound on I-35 near the continental exit in dallas texas on sunday may 13 2018 at about 3pm.
I was on the road pack saddle in jonestown tx 78645, when I pulled on to road 1431. A large truck with a crash guard hit me on the driver's side @ 60mph. The accident turned my car into a horse shoe, and senjt me into on coming trafic. All of the air bags were activated and saved both me and my wife but, the residue that came with the activation pepperd me in the face and ruined my glasses. If I had not had my glasses on,I would have lost my vision due to such. We were on a county road.turning left and my vehicle was in motion.
I own a ford fusion and several months ago the rear passenger side door handle stopped working. It appears that the hinges broke and the doors could not be opened from the inside and then 2 months ago the driver side door did the same thing. I went to the dealer and was told that it is common problem with the fusions and several customers has been coming in with the exact issue, and ford won't offer a recall. Just to have one door handled fixed us costing me $345. This is 1/3 of my salary every two weeks. 2 years ago the engine stalled on the highway while driving now I have to put up with not being able to get out of the car from the inside. I have to roll the window down and open the car from the outside in order to get out of my car. In the event of an emergency I would not be able to exit the vechucle. Ford needs to offer a recall on these parts.
When trying to get out of my car, the door wouldn't open. The door was still latched, but I tried to continue driving to the nearest auto shop. While driving on the door latch came undone and the door came open while driving. At this time the door will not open from the inside (I can open using the exterior handle) and the driver door does not lock. The latching issue is the biggest concern as it could cause injury (I'm very thankful it didn't fly open while driving on the highway two minutes earlier).
The inner driver side door handle broke suddenly when trying to exit the vehicle. The handle made a pop sound and we were unable to get out. Once we had the chance to look at what happened, we noticed that pulling open the handle at the same time as the lock engaged the latch. The vehicle was parked at the time of the handle breaking, and the motor was turned off.
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