Tl* the contact owns a 2012 ford fusion. While driving 65 MPH, the front passenger side door became ajar. The contact was able to close the door; however, it failed to lock properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. ..updated 06/06/17 *bf updated 09/22/2017
2012 Ford Fusion body complaints
Page 4 of 4: complaints 71 to 99 of 99, newest first, as owners wrote them.
Parked in the driveway, shut off engine, tried to exit the vehicle. Inside driver's door release mechanism broke, and failed to unlatch the door. Had to roll window down and use the exterior handle to open the door. This significantly increased the time it took to exit the vehicle. This is the second time the inside driver's door release has broken in the same way. This is a safety issue.
Doors fail to lock automatically when driving and when parked fail to automatically unlock. Must pull lock tab and handle to unlatch door. Handle stops just short of returning to original position after opening door. Handle can be pushed in and the door will lock when the electrical locking button is pushed.
I was driving about 25 miles an hour when the driver side door opened. I could not close it from the inside. I had to stop realized it would close and open from the outside. I went to the ford dealer and had the latch replaced for $209.87
At 50,000 miles the left front inside door handle failed to open the door. The car has been very well maintained and has never been in an accident. Inability to open the door from inside the vehicle could create a very serious safety issue in the event that the vehicle was submerged and the power windows were no longer operational. I first noticed this door handle failure while parked on a city street. The ford part # is 1 60foz04.
Hood latch has broken after 40k miles causing the hood to open on its own while driving.
On september 5, 2015 I was on my way to a funeral traveling on 695 in owings mills maryland and experienced the lost control of my vehicle. While trying to steer back the steering wheel did absolutely nothing and also the trying to shift into gear was always a major problem. The gear shift would stick or sometimes hard to put back in place. From this my car was totalled.
I was driving my 2012 ford fusion home from work and was stopped at a stop light. When I resumed driving when the light turned green, my power steering suddenly malfunctioned while driving and I was no longer able to turn the vehicle causing me to crash into a pole. There was no warning, just total power steering failure while driving. It is extremely dangerous, and ford has recalled half a million vehicles for the same issue, but for some reason my model wasn't included. It makes driving terrifying.
Tl* the contact owns a 2012 ford fusion. While attempting to open the front driver and rear passenger side doors, they became inoperable. The failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.
Tl* the contact owns a 2012 ford fusion. The contact stated that after attempting to exit the vehicle, the interior driver side door handle fractured. As a result, the contact sustained a hand injury that required medical attention. The vehicle was taken to the dealer where it was diagnosed that door handle needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while driving approximately 40 MPH and attempting to avoid crashing into an animal in the road, the steering wheel seized without warning causing the contact to crash into the animal. A police report was filed and there were no injuries reported. The vehicle was not diagnosed but the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 12/01/15*lj
On 06/25/2015 ,I took my car to the ford dealer to have door handle mechanism repaired..I was trapped in my car and I could not get out.they repaired it at my cost,inv254478,$174.14.which it should have been repaired under safety defect.the door could not be locked and in a accident the door could fly open.on 08/17/2015 the other door (passenger side) had the same problem.I took the car into the ford dealership and I was advised by joe alvarado that the safety defect was not covered past 30,000 miles.I could not enter part.
Tl* the contact owns a 2012 ford fusion. The contact stated that the front driver side interior door handle failed to open the door properly. The contact had to roll down the window and open the door from the outside. The failure recurred multiple times. The technician stated that the door latch was potentially faulty and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The VIN was not included in the federal safety agency campaign number: 15v2460009 (latches/locks/linkages). The approximate failure mileage was 50,000.
Door latch drivers side broken.
Interior door handle broke. I was just opening my door to get out and it just quit opening and not engaging. I have to roll my window down to open my door to get out of the car every-time. I heard that this was part of a recall but when I call the ford dealer here in town they said that there is no recall on this problem but I did here that there was a recall on this problem and on this model car on the news recently. The dealer at patchetts ford in turlock, ca said I needed a recall number. Please if I can get some help with this issue.
I own a ford fusion 2012 with about 95,000 miles on it. No other issues since its purchase in november 2014. Weeks ago I started the car, and the powersteering assist message came on, could not move car. Steering locked. Read the manual for car. Turned car off and back on. Problem went away. I thought it might be the cold weather or ice blocking a sensor. However intermittently this has happened again and again and sometimes takes several tries of on/off to get the car to become drivable. Also now it sometimes says advancetrac service and the drivers side door will not open so I, a tall person, need to try to climb over the seat and get out on the passenger side into traffic. Having ones car not start up in a city such as mine is dangerous for single women at night who might be alone. So far this power steering lock hasn't happened while driving like many of the other hundreds of posts about the advancetrac problems, but I am scared that this will happen to me and that I could get into an accident. I am a student and do not have thousands of dollars to repair this vehicle if the issue will just keep happening again and cost me more thousands of dollars. The closet ford dealer to me is in latham, ny and they do not answer their phone. I feel very unsafe in this vehicle that I need to drive on a daily basis. I believe that ford should have a recall of these unsafe cars.
Unable to open driver side door from interior due to door handle malfunction.
Driving power steering service light came on steering became hard couldn't turn wheel hit a snow mound damaged front bumper.
While driving my 2012 ford fusion my power steering went out causing me to lose control of the vehicle while I was turning causing me to side swipe my door against a pole.
Recently I had to take my car in for repairs, the inside driver's side door handle ceased to open. We purchased the extended warranty, but were told by the ford service department that this was considered to be a cosmetic repair and was not covered. I have had 2 ford fusions a 2008 and this 2012. Both cars had the inside drivers door handle break. I do not use excessive force to open the door. I have checked on the internet and found this is a common problem for these cars. I don't see how this can be a cosmetic issue, when it is clearly a faulty piece of equipment. Also it could be very dangerous if I were in an accident before I could get the handle fixed, as there would be no way to exit the vehicle from the driver's door. I feel this model car should be recalled for faulty dangerous door handle failure.
After stopping vehicle, drivers door would not unlock.
Tl* the contact owns a 2012 ford fusion. The contact stated that the driver side internal door handle failed to open the door. As a result, the contact had to roll the window down and open the door using the exterior door handle. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing the manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was unavailable.
All 4 center caps/hub caps were loose and 2 fell off while I was cleaning the tires. Ford dealership replaced all 4 plastic center caps. Part number 9e5z 1130a.
Left license plate light socket screw would not tighten. When closing the truck, the lamp assembly would hang down a little on left side. I tightened the screw and found it to be stripped. Took vehicle to ford dealership. Ford replaced the license plate lamp assembly.
I was wearing my seat belt hit head on driver front by another driver going approx 45mph, clear conditions. Collision forced off road and I hit parked SUV with my front passenger front. No airbag deployment occurred during either hit, self belt did not lock, I was forced upward hitting my head on inside roof handle above driver door, then thrown forward hitting my chin on steering wheel. I was knock unconscious for 3-4 minutes, fractured front tooth, dislocated jaw, suffered optic nerve injury, concussion, back and neck injuries. I was transported to the hospital. The initial body shop report did indicate the air bag modules had to replaced. The vehicle was totaled after it was determined the repairs cost more than the vehicle was worth. Damage include entire front end, hood, broken, windshield, radiator, engine, underbody, driver door, rear door rear bumper and roof. Air bags were still intact. Pictures were taken at accident scene, towing facility and at salvage yard. I still suffer from the injuries and am currently on ssi unable to work.
This particular automobile has a factory installed rear deck lid wing. It is secured to the deck lid using four bolts through the skin of the deck lid. The bolts are each bonded into a plastic plug, and each plug is then bonded into the plastic structure of the wing. The car was parked at the time of the incident with an open rear deck lid. When the rear deck lid was closed, the bolts securing the end of the wing at the driver's side separated from their plastic inserts, resulting in that end of the wing being no longer secured. Had this incident occurred when the car was at speed, the result may have been complete separation of the wing from the car. Anyone traveling behind the car with this occurring would certainly attempt evasive action, with the potential for having or causing an accident. Ford has many vehicles on the road with this wing configuration, and this design method for securing their wings to their cars requires the federal safety agency investigation.
At a very low speed, while pulling into a parking space, vehicle unexpectedly accelerated while lightly breaking and would not stop causing impact to another car.
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving the contact noticed the passenger side headlight would only illuminate partially. The vehicle was taken to the dealer for diagnostic testing. The technician stated the headlight was manufactured that way and no adjustment could be performed. Additionally, the contact stated the rear driver side door retained water inside when it rained or snowed. The technician stated there was a clog in the drain which would have to be cleaned. After the drain was cleared the failure continued. The vehicle was taken back to the dealer where the technician stated there was no repair for the failure. The contact was concerned of corrosion. The vehicle was not repaired. The approximate failure mileage was 1,500. The consumer stated the headlights were not aligned properly as she was unable to see the road at night. The dealer adjusted the headlights several times. Updated evoq 12/19/12
The driver's side inside door handle has broken twice and cut my finger twice in less than 36,000 miles of driving the vehicle. I can only barely open the door now. I bought the car new. The door handle plastic is too weak to open the door and when it flexes the chrome plating splits open and cuts the driver's fingers when attempting to open the door. The door is an emergency exit. The door handle should never break in the lifetime of the car. The external door handles are all plastic as well and could also easily break. Don't call. I won't get any messages.
Handle doesn't return fully to neutral position. When lock is engaged door can still be opened.
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