Tl* the contact owns a 2012 ford fusion. After switching to the park position and turning the vehicle off, the front driver side door would not unlock from inside the vehicle. The contact was unable to immediately exit the vehicle. The door was able to be opened from outside the vehicle. The vehicle was taken to buff ford (111 s. Il route 31, mc henry, il) where it was diagnosed that the door handle was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no solution was offered. The failure mileage was 51,000. *tt
2012 Ford Fusion body complaints
Page 3 of 4: complaints 41 to 70 of 99, newest first, as owners wrote them.
Not near home and daughter getting in vehicle in the passenger rear when door would not latch shut. Latch was/ is in the open position. Car was stationary. This is door number 3 of this vehicle to have issues with doors staying closed or getting them opened from similar situations. What if this were to open as I was driving and this part were to give as I was driving down the road?
The front driver door will not open from inside thee car. I was parked and ready to get out at work.
Tl* the contact owns a 2012 ford fusion. The contact stated that the door handle became jammed when attempting to open the door. The contact had to pull the open lever and pull the door handle to open the door. Tamiami ford (1471 airport pulling rd n, naples, fl) diagnosed that the vehicle needed a new door handle. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. The VIN was not provided.
I parked in my driveway. Put car in park gear pulled emergency brake. Removed key from ignition. Pulled inside door latch to exit. Inside latch did not engage. I had to put key back into ignition turn key to accessories position roll window down, use outside door latch to open door. Hold door open roll window back up turn ignition off, exit car and lock. This only happens with left front driver door
Went to open my door to get out of the car & out of nowhere the inside drivers door handle would not work at all. It was fine not 20 mins before. To get out of my car I have to put my window down & reach outside & open it with the outside door handle. It's a real pain in the a$$ especially when it rains. I've read that many fusions are having the same exact issue and ford did do a recall but my year model (2012) hasn't been included yet. I'm hoping they expand it soon because clearly from my experience & that of many others the 2012 is clearly affected.
Tl* the contact owns a 2012 ford fusion. The contact stated that the driver's side door failed to close and lock. The contact held the door and drove the vehicle to an independent mechanic (swann's tire pros and auto service, located at 338 s church st, ripley, wv 25271; (304) 372-5707) where they repaired the driver's side door to close; however, it still failed to lock. The vehicle was taken to the dealer (I-77 ford, located at 3315 charleston rd, ripley, wv 25271; (304) 372-3673) where it was diagnosed that the driver's side door handle and door lock needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800‑392‑3673 and provided case number: cas-13050159. The approximate failure mileage was 45,559.
After parking, unable to open driver's side door. Had to roll down window and use outside handle to open door.
The interior door handle after normal use can break, leaving occupant stuck in vehicle if unable to climb to another seat or roll window down to open door with outside handle.
The interior drivers door handle will not open the door and the window has to be rolled down to use the outside door handle. The vehicle was taken into veterans ford in metairie, la where they looked at the issue and then scheduled an appointment to repair it. I brought it in for the appointment and they said they couldn't get to it for three days and that they would have to look at it again and decide what to do. I explained my safety concerns to two different representatives but they still would not take any action.
Tl* the contact owns a 2012 ford fusion. The contact stated that the front driver side door handle did not open the door. The contact had to roll down the window and open the door from the outside. The dealer and manufacturer stated that there was no recall. The vehicle was repaired. The failure mileage was approximately 57,000. The VIN was not provided.
The driver's door wouldn't open from the inside; I had to roll the window down and flip the outside latch. I was thinking this could be a safety issue if it happened in an emergency the dealer said it was a common problem and that there was no recall on this issue. They replaced the "left front door inside handle". They said it was an electrical problem.
Tl* the contact owns a 2012 ford fusion. The contact stated that the dashboard had a crack around the air bag portion of the vehicle. There were no warning indicators illuminated. The dealer confirmed that there were severe cracks around the air bag area. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. Updated 03/29/17 lj
Drivers side door latch does not engage completely and can be opened with a slight push from inside.
Automatic car lock broke suddendly and would not allow door to open to exit driver door.
Tl* the contact owns a 2012 ford fusion. The contact stated that the front driver, passenger, and rear passenger interior door handles were loose and failed to unlatch the door. The vehicle was taken to the dealer where it was diagnosed as a wear and tear item and not part of the federal safety agency campaign number: 15v246000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 55,000. Updated 01/16/17*lj consumer stated that the front passenger door also does not lock. Updated 9/5/18
Tl* the contact owns a 2012 ford fusion. The contact stated that the front driver side door handle malfunctioned and the driver was unable to open the door to exit the vehicle. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 44,800.
I was involved in a rear end accident yesterday while coming off the highway offramp. A soda can was under my brake pedal making it impossible to slow down. I rear ended a vehicle stopped at the light, I was going 35 -40 MPH. Both vehicles were totalled and I hit my head on the windshield because the air bags never deployed.
Tl* the contact owns a 2012 ford fusion. The contact stated that the driver's door was unable to open from inside the vehicle. In order to open the door, the contact had to reach out the window and use the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
The driver's inside door handle stop functioning causing an inability to exit the vehicle without first rolling down the window, reaching outside and opening the door while still in the vehicle. Driver would not have been able to quickly exit the vehicle in the event of an emergency. This is not a defect secondary to any event.. The dealership stated this was a know problem with the fusion and had actually ordered 3500 parts to repair vehicle when people brought them in for repair.
Power steering went out
The drivers side inside door handle broke.this was inside the door.this would not let me lock the door .while traveling the door would not lock and it came open.this is the same problem that other ford vehicles are being recalled now.I reported the problem to you 06,2015.I reced. No reply from you and ford made me pay for the repair.this was a safety issue for me.in may,2016 the exact same problem happened again with the passenger side door.I complained to ford and they covered the repair for this door only.I do not understand why the fusion is not covered like the other fords that are being recalled for the same problem!
Tl* the contact owns a 2012 ford fusion. While the vehicle was stationary, the passenger door handle fractured. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 42,000. Updated 11/01/16*lj
Tl* the contact owns a 2012 ford fusion. After the vehicle was repaired per the federal safety agency campaign number: 15v25000 (steering) and while driving at an unknown speed, "power steering assist default" was displayed across the message board. The steering wheel completely seized. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. The consumer stated the door handle and mirrors are rusting on the vehicle.
Failure of inside door handle to facilitate opening of door will prohibit timely egress of vehicle in the event of an emergency. Both the driver's and rear passenger's inside door handles have broken, resulting in the inability to open the doors from the inside. These failures occurred during normal use after parking the vehicle. The doors opened less than an inch out of the locked position at the times of failure. Due to the bench seat not prohibiting egress out the other rear door, this complaint was not issued during the rear passenger door failure. The driver's door handle has just broken.
So with in the pass week of 8/8/2016 thru 8/13/2016. I have had a wrench light come on 3 different times and car almost shut off, while driving down the street. So pull over and shut off and crank it back up and go on. However, its becoming a problem and come to find out this maybe throttle control/transmission issue. Somebody gonna get hurt, cause you never know when it gonna cut out on you. Also both door latches will not either open or lock from the inside. Causing existing issue.
July 15,2016 my 2012 ford fusion, with 30,212 miles jerked and stalled. Had to coast to the side of the road. To restart and the wrench light came on. Took to dealer on july 18 was told it sounded like the emission throttle but have to run test I need to pay 115.00 that would go toward the repair have a extended warranty but she states it's on me.
I was unable to unlatch the driver side door from inside after coming to a complete stop neither with engine off nor with key on. I consider this a major safety malfunction. The latch no longer works from inside.
Driver's side door handle broke almost in the identical spot on a 2009 and 2012 ford fusion I own. The vehicle was stationary at my home when the incident happened. This happened with normal pressure to open the door . This prevents the door from opening and or being locked. The 09 had approximately 50k miles and the 2012 had approx 65k miles and happened on 6/21/2016. I feel this is a defect in materials and design for it to happen on both vehicles I own with the exact part number and I feel this is a major safety concern since it could happen during an accident preventing the driver from exiting the vehicle through the drivers door.
My power steering assist fault came on while I was driving home last night. It caused me to mess up my front end. I didn't receive any information about a recall, but when I looked up my VIN, I found out it had a open case I need to know what to do next... Please help
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