Car engine burned up out of nowhere
2013 Ford Fusion engine complaints
Page 10 of 16: complaints 251 to 280 of 448, newest first, as owners wrote them.
Runs rough; coolant detected in #3 cylinder; may have cracked head. If cracked head releases steam during operation, driver is driving blind. With no visibility. There were three recalls for this problem. Ford denies responsibility, advises I buy new engine.
Tl* the contact owns a 2013 ford fusion. While driving various speeds, the check engine indicator illuminated. The contact also noticed that there was no antifreeze in the vehicle and no leaks. The contact called the dealer (crain ford of little rock, 4601 colonel glenn plaza dr, little rock, ar 72212, (501)-358-4231) to schedule a diagnostic appointment. The vehicle was not repaired. The failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 71,000. *tt consumer stated coolant container has slow leak/crack. Also, car would stall whenever engine gets hot. Updated 11/28/18
A letter was mailed to me on april 2017 informing me of safety recall 17s09. We have been in contact with our local dealership to have this inspected and repaired when parts became available. The special order for parts was not placed until 7/3/18. They have not come in yet, per our local dealership, and I have documentation of all of this. On saturday 8/8/2018 the fire department was called to my residence to put out an engine compartment fire due to thisrecall issue. The engine started smoking as I pulled into my driveway with my 6 year old daughter in the car. No warning lights or engine overheating signals had alerted me. The fire escalated very quickly, and flames were seen coming drom under the hood and on the underside of the car. The vehicle is a total loss, and this has created a major financial hardship for our family.
I was at a resteraunt drive through windo, placed my car in park. The car was in drive by the gear but the dash showed that it was still in park. The gear would move back and forth with ease but nothing was happening on dash the car even though I had placed it in drive it was obviously still in park. I could not move out of the drive through and it had to be shut down until I could get a tow. I had to take it to ford and they told me that I needed to replace the shift cable to the transmission. I did not have the money to fix this so I am driving my grandmothers car I heard of a recall for the same issues about a week later with 2013 ford fusions but the ford said my VIN was not included. I feel this is a bigger issue than they thought and I am not happy and without a vehicle
Took car in for coolant system recall may 8 th , after recall was done the coolant light came on several times and had to add coolant to the system. July 10th car overheated and shut down towed the car to ford and they said they did not get all the air out the system and they calibrated the system and gave me the car back . Then july 20 th the car did same thing said it was over heating and car shut down . Had it towed back to ford again this time they said they could not find anything wrong with the car had it for 7 days . I was told to drive the car and if system shut down again to call their tow company . Two days later the car was overheating not holding coolant and white smoke coming from exhaust. Ford towed it to there store again and 4 days later called me and said that the head gaskets was blown and recommended a motor put in for 2,200 . I believe my problems was from the recall and something went wrong. But ford is saying they won't help me that the warranty is expired.
Tl* the contact owns a 2013 ford fusion. When placing the key in the ignition, the service engine indicator illuminated and remained lit. The vehicle was diagnosed by an independent mechanic who referred the contact to south bay ford (5100 w rosecrans ave, hawthorne, ca 90250, (310) 584-7641). The dealer informed the contact of the diagnostic fees; therefore, the failure was not diagnosed or repaired. The contact mentioned that two other unknown dealers were contacted and advised the contact to schedule an appointment to have the vehicle serviced per the federal safety agency campaign number: 17v209000: (engine and engine cooling). The manufacturer was notified and a complaint was filed. The failure mileage was 59,000.
Tl* the contact owns a 2013 ford fusion. While driving various speeds, the vehicle stalled. Also, the vehicle overheated and the transmission shift cable detached while it was in park. The failures occurred without warning. The vehicle was taken to four seasons ford (601 duncan hill rd, hendersonville, nc) on various occasions; however, the dealer only diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failures recurred. The contact was informed that he would be charged for any additional repairs since the VIN was not included in a recall. The manufacturer was notified of the failures and did not assist since the vehicle was not included in a recall. The contact was also referred to the federal safety agency. The failure mileage was 185,000.
I drove from my house to the highway which is about 3.8 miles. I got on the highway and after a about a minute or two, I started hearing a weird faint noise. I looked around thinking it was maybe a car near me, and I saw smoke starting to come out from under the hood. Thankfully the rest stop was less than hale a mile away. I got to the rest stop, parked the car and smoke started to come out from the under the dashboard. I had just filled the car with gas the night before, so I made sure to keep my distance while waiting for the fire department to arrive. The front of the car quickly went up in flames. The fire department arrived and put the fire out before the whole car disintegrated. There was no check engine light, no warning signs at all. I had taken the car to ford last october for a recall, which I thought was taken cared of. I had called ford, but they state the recall would not cause an engine fire, so they will not own up to it. I have always maintained my car, so there's no reason that I can think of that would make this happen. Please help me, I know in my heart that this is something ford should take responsibility for. This could happen to someone else, who may end up getting injured severely from it. Let's prevent this from happening
Coolant recall 17v209000- states if the ford engine could crack and leak oil if overheated due to the engine being low in coolant. I took my car in to get repaired and 3 weeks later my car had these exact symptoms. Ford is claiming the responsibility is not theirs. The crack in the cylinder head LED to the engine becoming worn. So now a new engine is needed in a car 5 years old.
Poorly designed seal around back-up camera housing allows moisture into housing, sends faulty signal to engine when vehicle is started and shifted to reverse ultimately shutting down the engine. This does not happen 100% of time, but it is concerning. Usually occurs during/after rain, snow, or high humidity days. This design flaw also disables the brakes, emergency brake, and power steering. Vehicle does not turn on right away and starter continuously clicks until vehicle computer responds to start, key faub is the only way I have been able to start the vehicle after this event occurs. Sometimes the computer gets so jammed up that I must completely disconnect the battery and hard restart the computer. When the issue occurs the vehicle cannot be stopped and will continuously move backwards until it stops on its own, it hits something, or the vehicle can be started again. This did happen to me while I was parked on a slight incline and my car stopped after it rolled in to a parked car, luckily no damage occured. As someone who used to be an airbag design engineer I definitely believe this to be a safety issue. A mechanic at the ford dealership I bought the vehicle from informed me that this issue is known to ford(he found the information on how to diagnose, repair, and what parts to buy in the repair database) and I called ford to confirm that they do know this issue. Ford informed me that they do know of the issue, but it is not a safety concern. This issue costs over $800 to fix at a dealership. My extended warrenty won't cover the cost of the repair because it is considered "water damage"
Tl* the contact owns a 2013 ford fusion. While driving 25 MPH, an abnormal knocking noise was heard coming from the engine. There were no warning indicators illuminated. The contact stated that the engine was previously repaired due to an engine fire. The vehicle was taken to the dealer (timberland ford, 2441 s byron butler pkwy, perry, fl 32348, (850)-584-6178) for diagnostic testing and repairs. The manufacturer was made aware of the failure and did not assist. The failure mileage was 120,000.
Tl* the contact owns a 2013 ford fusion. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was taken to ancira eagle pass ford chrysler dodge jeep ram (4039 adams cir, eagle pass, tx 78852, (877) 815-2753) where it was diagnosed that the vehicle had too much antifreeze. The vehicle was repaired. The contact stated that the failure recurred numerous times after the vehicle was serviced at the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2013 ford fusion. While driving approximately 25 MPH, the engine coolant alert system displayed a warning that the coolant level was low. The contact immediately turned off the engine, placed the vehicle in neutral, and coasted into a nearby parking lot. The vehicle was towed to the contact's residence. The contact examined the vehicle and noticed that a plastic piece to the coolant pump had deteriorated and that there were several holes in the coolant pump. The dealer (sun state ford, 3535 west colonial drive, orlando, fl 32808, (407)-299-5900) was made aware of the failure and stated that only a sensor would be installed in the vehicle as outlined in the federal safety agency campaign number: 17v209000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Tl* the contact owned a 2013 ford fusion. While driving at an unknown speed, the engine temperature warning indicator illuminated. The contact pulled the vehicle over to the shoulder of the road and it caught on fire from the engine compartment. The fire department was called and extinguished the fire. A police and a fire report were filed. There were no injuries sustained. The vehicle was towed to a salvage yard and deemed a total loss. The vehicle was included in the federal safety agency campaign number: 17v209000 (engine and engine cooling), but the contact was never notified of the recall. The dealer and manufacturer were not notified of the failure. The failure mileage was 147,000. *tt*jb - (recall related incident) ts
Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign number: 17v209000 (engine nd engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. Gem city ford lincoln (5101 broadway st, quincy, il 62305, (888) 532-6840) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford fusion. The contact stated that the vehicle emitted excessive heat from the engine compartment. The contact also detected an abnormal odor. The vehicle was taken to koch 33 ford (3810 hecktown rd, easton, pa) where it was diagnosed that the turbo was defective and needed to be replaced. The vehicle was not repaired. The contact also received notifications for the federal safety agency campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling), but the parts were not available for the repairs according to the manufacturer. No further assistance was offered. The failure mileage was 56,312. Vin tool confirms parts not available for the federal safety agency campaign number: 16v875000 (seat belts) and parts distribution disconnect for the federal safety agency campaign number: 17v209000 (engine and engine cooling).
Tl* the contact owns a 2013 ford fusion. The contact stated that there was a coolant leak and the engine kept overheating. The dealer (fred beans ford of newtown, 10 n sycamore st, newtown, pa 18940, (215) 968-3806) installed a sensor and replaced the coolant reservoir tank; however, the remedy failed to provide a permanent solution. The contact stated that the vehicle stalled and the coolant warning indicator was still flashing. Several independent mechanics diagnosed the vehicle, but was unable to provide a specific diagnosis. The manufacturer indicated that there was no recall for the vehicle and advised the contact to take the vehicle back to the dealer for servicing. The failure mileage was not available.
My car stalled while stopped at a light 2 days in a row. Received a "transmission not in park" error message.
Tl* the contact owns a 2013 ford fusion. While idling, the vehicle shook and did not accelerate while in the drive position. Also, the engine indicator illuminated. The vehicle was taken to key scales ford (1719 citrus blvd, leesburg, fl 34748, (352‑787‑3511) where it was diagnosed that the fuel sensor, oil control intake and exit, and the pcv base needed to be replaced. The manufacturer was not made aware of the failures. The vehicle was not repaired. The failure mileage was approximately 119,000.
Tl* the contact owns a 2013 ford fusion. While driving approximately 55 MPH with the air conditioner activated, the vehicle stalled without warning. Also, when depressing the accelerator pedal, it became difficult to depress. The contact was able to coast the vehicle to the side of the road. The contact powered off the engine and the vehicle failed to restart. Also, when the air conditioner was turned off, the vehicle restarted and was able to operate normally. The failure recurred twice when the air conditioner was in use. The vehicle was taken to phil long ford of denver (7887 w tufts ave, denver, co 80123, (855) 981-0291) where it was diagnosed that a transmission flush was needed. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 123,000.
Tl* the contact owns a 2013 ford fusion. While driving 60 MPH or more with the cruise control engaged, a wrench warning indicator illuminated and the vehicle lost power. The contact stated that the vehicle was serviced at an unknown local dealer per the federal safety agency campaign number: 17v209000 (engine and engine cooling), but the failure persisted after the recall repair. The vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
There is an open recall on the car's cooling system that can cause the car to over heat and catch fire, this is what happened. My daughter was at a friends house most of the night. She got into the car to come home. She got three to four miles or so out of town when it started to over heat. Being that she just left she pulled over and turned around to go back. With in seconds of turning around the car's warning light came on and she pulled to the side of the road. Being out in the country alone she called 911. 911 dispatch sent a officer and a tow truck to assist her. Before the officer and the tow truck arrived her friend showed up. She called 911 and told them that help had arrived. They got into the truck to go get water and let the car cool down when out of now where there was an explosion and the car was fully engulfed in flames. This was just a few min after she had gotten out of the car to get into her friends truck. By this time a passer by stopped and saw the car on fire and called 911 again for help. The car is a total loss. Thankfully my daughter was not hurt , however had help not arrived when it did she would have been killed. I called the ford customer service number the next day to file a complaint. They where very rude and didn't offer much help. He even asked me what I thought they should do about it. I told them since this was an open recall they should be held liable for the car. I was told they would have to get back with me. As of yet I have not received a call or letter from them. This is a very serious problem and any one with this type of car should stop driving it.
Tl* the contact owns a 2013 ford fusion. The contact received a recall notice for the federal safety agency campaign number: 17v209000 (engine and engine cooling). The contact stated that the part was not available within a reasonable time frame to receive a recall repair. In addition, the vehicle kept overheating and stalling. The contact had to coast the vehicle to the side of the road due to the failure. The vehicle was taken to two different independent mechanics where it was diagnosed that the water pump needed to be replaced. The dealer (bob hurley ford, 745 west 51st, tulsa, ok 74107, 918‑445‑6700) stated that the part was unavailable and did not know when it would arrive. The dealer did not diagnose the failure. The manufacturer was not notified. The failure mileage was not available. Vin tool confirms parts not available.
Takata recall check engine light came on about 10 months ago and vehicle overheats from time to time. Retrieved code from obdii p26b7 and took the vehicle to my nearest dealer where they said they were aware there was a recall in regards to that issue but they couldt fix it.
The car caught on fire while I was driving. I had enough time to get out before the total car was engulfed in flames. It was totally destroyed.
Tl* the contact owns a 2013 ford fusion. While driving 15 MPH, the vehicle stalled. The contact stated that the failure occurred numerous times. When the failure occurred, the contact shifted into park and the vehicle was able to restart on the first attempt. The contact called greenwood ford lincoln at(270) 843-9041 (3075 scottsville rd, bowling green, ky 421040) and was informed of no recalls on the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 86,000.
Tl* the contact owns a 2013 ford fusion. The contact stated that the warning indicator illuminated for the coolant temperature, which was increasing. The vehicle failed to accelerate above 5 MPH. The contact stated that the engine was turned off and restarted, but the vehicle failed to accelerate. The vehicle was towed to the dealer (hollingsworth richards ford, 778 florida blvd, baton rouge, la 70806, (225) 927-5555) where it was previously serviced per the federal safety agency campaign number: 17v209000 (engine and engine cooling). The contact was unsure if the remedy caused the failures because the vehicle had no failures prior to the recall remedy. The contact also mentioned that the vehicle was included in extended warranty campaign number: 14n02 (ABS vehicle speed signal related communication loss that disables obdii system monitors). The contact stated that the vehicle had been at the dealer for over a week without diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2013 ford fusion. While driving various speeds, the steering wheel seized and the check engine indicator illuminated. The manufacturer was made aware of the failure and referred the contact to the dealer. The dealer was not called. The failure was not diagnosed or repaired. The failure mileage was 28,221. *tt
Tl* the contact owns a 2013 ford fusion. While driving approximately 65 MPH, the contact was alerted by someone that smoke was noticed from the rear of his vehicle. There was no warning indicator illuminated. The vehicle was pulled over to the side of the road and the engine was turned off. The contact opened the hood and saw flames towards the back of the engine compartment. The contact extinguished the fire. The vehicle was driven to a grocery store parking lot where the fire restarted. The contact called the fire department, but the fire extinguished on its own by the time the fire department arrived. A fire report was not filed. The vehicle was towed to the contact's residence. The contact called the huntington beach ford dealer at 714‑842‑6611 (located at 18255 beach blvd, huntington beach, ca 92648) and was informed that the technician would call him back. The manufacturer was not made aware of the failure. The failure was not diagnosed or repaired. The contact mentioned receiving notification of the federal safety agency campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling). The failure mileage was approximately 92,520. Vin tool confirms parts not available.
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