Tl* the contact owned a 2013 ford fusion. While driving 55 MPH, the front end of the vehicle caught fire. The engine overheated, shut off, and the engine warning indicator illuminated. The fire department extinguished the fire and a police report was filed. No injuries were sustained. The vehicle was towed and deemed destroyed. The manufacturer was not notified of the failure. The VIN was not included in the federal safety agency campaign number: 12v551000 (engine and engine cooling). The failure mileage was 67,000. The VIN was unavailable.
2013 Ford Fusion engine complaints
Page 15 of 16: complaints 401 to 430 of 448, newest first, as owners wrote them.
I was driving my 2013 ford fusion, 1.6l ecoboost to work when I noticed the engine started overheating while I was driving up a hill. I saw smoke coming from the engine and pulled over. As I did this, someone driving by said they saw flames coming from under my car. I immediately pulled the car onto some pavement and got out to check. I saw flames dripping from the oil reservoir. I grabbed my backpack and started running up the hill to my office, which was only about 100 yards away, to get a fire extinguisher. As I started running, I heard a loud woosh sound and saw that the entire front of the car had burst into flames. Less than a minute after I had gotten out of the car. The flames were about 15 feet high and luckily didn't ignite the dry, grassy hillside. The fire department came after about 20 minutes and put out the fire.
My car cuts off while driving with a shaking . This has happened several times over the last few weeks. This happens whether I am backing out or driving at different speeds.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving 60 MPH, the passenger side door unlatched and opened without warning. The contact pulled over to close the door but it failed to latch. In addition, the vehicle began to overheat. The contact used anti-freeze to cool the vehicle down but the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.
We have had our 2103 fusion now for 2 months. 1 week after having the car it began to make a humming noise around the gas tank area, then when you slowed down for a red light the car would stall and be hard to start back. Sent the car back to the dealership to only be told they couldn't find anything wrong. Once we received the car back we drove it for a couple of days and the car started making the noise again and would stall again. Called dealership and took car back again still nothing. Received car back and began to notice when we was fueling the car that the RPM gauge would go up and down and then the vehicle would quit and be very hard to start back. While driving the vehicle about 3 weeks ago it stalled again and would not start back, finally after about 30 mins of trying the car started. Sent car back to dealership again and they have had the car 3 weeks and they are saying they can not find anything wrong with the vehicle. I asked if they had put fuel in it like I advised they proceeded to tell me no. I advised them when they did to let me know what the car did. We no longer feel safe driving the car. I believe we either have a fuel pump issue or the vehicle is pulling air in from the fueling system and is causing it to air lock. The vehicle has quit about 12-15 times in the 2 months we have had it
We have a 2013 ford fusion and while driving car making a right turn the passenger rear door flew open luckily our child was sitting away from the door and we were on our driveway turning on a small highway. The door latch is not allowing door to stay shut. Upon research we found there is a recall on door latch of 2013 ford fusion manufactured at hermosillo plant and during certain dates in 2012. We taped our door shut and went to dealership they stated that our vehicle is not part of this recall. I informed them that our car was manufactured in hermosillo plant in 2013 and it fits the recall description. However they would not pay for it even though it is a recall. They want us to put up the 400.00 to pay for it when their company has a recall on door latches. We had another issue with the coolant and again they had a recall on the coolant system as well but our car is not part of the recall although again it fit the recall description to a t. We paid to have that fixed but this is ridiculous that we have to pay out of our own pocket on a recall the company should be responsible for fixing. We don't have 400.00 to fork out and we need it fixed as we have 3 children that we take to school everyday and we are struggling to find out where we can get the money to fix this problem when we feel it should be ford to fix it.
I need to get my engine coolant temperature sensor, coolant bypass valve, and connectors replaced due to overheating. I feel this matches the dec 2012 recall of overheating. Harold zeigler ford is trying to charge me $765 for this repair in which I feel matches the recall.
Tl* the contact owns a 2013 ford fusion. While driving 35 MPH, the engine overheating warning light illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of the federal safety agency campaign number: 12v551000 (engine and engine cooling), but the VIN was not included. The failure mileage was 69,000.
Letter from senator murphy on behalf of a constituent re purchasing a 2013 used ford fusion. After buying it, she read an article online regarding a recall on the coolant bypass valve for 2012 & 2013 ford fusion models. Her vehicle was not mentioned. *sd updated 10/19/16.
Tl* the contact owns a 2013 ford fusion. While driving 5 MPH, the vehicle stalled, overheated, and the transmission and check engine warning lights illuminated. The contact was able to restart the vehicle on some occasions. The failure recurred multiple times. The vehicle was towed to a dealer where it was diagnosed that the water pump and the power train needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 40,000.
Tl* the contact owns a 2013 ford fusion. While the vehicle was parked, the contact noticed antifreeze on the ground. The dealer diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.
The air conditioning compressor clutch fell off the vehicle while driving. The bolt retaining the clutch assembly sheared off resulting in the clutch assembly separating from the compressor pulley.
Tl* the contact owns a 2013 ford fusion. While driving 50 MPH and releasing the accelerator pedal, the vehicle stalled without warning. In addition, when the accelerator pedal was depressed, the vehicle hesitated to accelerate. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the computer software needed to be updated. The vehicle was repaired, but the failure recurred. The check engine warning light illuminated. The vehicle was taken back to the dealer, but the technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 26,757.
Yellow wrench light keep coming on while driving only down the highway at 65 to 70 MPH, it also intermittent therefore the dealer cannot ever find problem codes. The codes erase when you turn off the car. I lose half of engine power and no other controls work such as cruise control and manual shifting paddle shifting. I was also told that it was my : "PCM" that is giving me the trouble. Also the electric fan is running at full speed blowing out cold air, plus the smell of burning plastic. Also when the car is started and running for about 7 to 10 minutes, I turn on the heater at 73 degrees and it is warm. Then after turning on the heater and now leaving for work, I accelerate to get onto the freeway and soon noticed that the heater is now blowing cold air and I then turn the heater up higher to 77 then the same warmth come out then that goes away til I turn the heater way up to 83 degrees. This has never happened before, I had the coolant and oil replaced and it is still doing the same thing. I get two warnings showing the yellow wrench, "power reduced to cool down engine" and "engine overheat" the sunnyvale ford dealer charged me $200.00 dollars to see what was wrong with my car and said they have found nothing. But this problem only happens on the freeway driving at 65 to 75 MPH. Our freeways speed limits are high on interstates 5. I do see older ford tempo's going 80 MPH and passing me while I cannot go faster to get out of the way of others. Quite insulting to me while I spend out of pocket and ford says nothing and I get back a broken car that works sometimes. The extended warranties I pay for does not cover anything so I'm paying for a car that is soon to fail and leave me stranded at the same time I have to pay for it. Ford continue to say my car is running well and returning it back to me with problems unfixed
Tl* the contact owns a 2013 ford fusion. The contact stated that while getting an oil change on the vehicle, the contact was informed by the technician that the vehicles engine had been leaking fluid. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 12v551000 (engine and engine cooling). The manufacturer was made aware of the failure. The failure mileage was 45,000.
Takata recall. Car died three times in the past 2 months while I was driving it. The first 2 times in less than one minute of starting car and putting into gear. The third time was after I had been driving for some time and pulled away from bank teller window. Brought to dealer in january for another recall and they couldn't find any indication of problem in history for stalling problem (that was after first time it died). Am taking car in for car latch recall and will have them check again regarding the second and third incidents.
Tl* the contact owns a 2013 ford fusion. While driving approximately 65 MPH, the engine warning indicator illuminated and the vehicle overheated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant bypass valve would need to be replaced. The VIN was not included in the federal safety agency campaign number: 12v551000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,900.
Numerous problems with this car but most recently and the most concerning is the frequent stalling at random times . The car will just go dead . Sometimes a warning in display says run active power, sometimes the check engine light comes on . When it stalls randomly it loses power and bucks a little then stalls . When driving on highway there is a terrible vibration coming from front of the car as the stalling problem gets worse it also goes into "limp mode" on highway . The car has been serviced for many weird problems such as when I was in fla in dec and the heat came on full blast and temperature gauge said it was minus 21 degree's . It had problem with wipers , turn signals and headlights not working. I can't count how many modules have been replaced. I live in the mountains and it is very scary to be driving and not know when your car will stall . The car is at dealer yet again and it was very unsettling to discover that the dealership didn't think it was a big deal that your nearly new vehicle is stalling frequently . Which made my gut say there could be some sort of cover up. Because you literally can not trust anyone any more . I could see a class action lawsuit in the making. But while government stalls and stalls people are being killed in these cars . I have on video my car stalling . I told my family if I die in a crash today check my phone for the video's of car stalling and sue the hell out of ford!!! Updated 10/19/2017*js *bf...video available
Tl* the contact owns a 2013 ford fusion. While driving approximately 35 MPH, the vehicle stalled without warning. The vehicle was able to restart after a few attempts. The failure recurred twice. The vehicle was taken to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Engine running hot engine reduce power to lower temps. This vehicle is one of the 2013 ford fusion 1.6 liter engine. Vin # [xxx] the federal safety agency recall # 12v551000 ford recall # 12s41 this VIN # has the eighth letter "r" as a safety recall issued by ford motor company by [xxx] on november 30, 2012. My vehicle was manufactured during this time of the effected vehicles. Ford is denying my claim with this engine they claim my vehicle left the mfg on 12/17/2012. 17 days after the recall was announced. But they cannot produce any documentation that my vehicle was recalled at the mfg prior to shipping to the dealer and this recall fixed. Any help or suggestions would be appreciated. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased vehicle new in feb 2013. Has shut down 4 times while in motion. 3 were in town at slow speeds first time was around summertime the first or second year, but the last was 12/24/2015 on the interstate running a steady 75 MPH in the inside lane in very heavy traffic. Only by the grace of god was I able to maneuver it to the shoulder without getting run over! Each time the dash goes black and engine (and power steering/brakes) shuts of. There were no warning lights before or after the shut down. Only thing still working was the radio. (it normally plays until you open the door anyway) each time it started right up after stopping. Has been in for repair 3 times. No fault codes present and service tech "could not replicate the problem", so nothing has been done, other than the numerous recalls that have been issued. I no longer feel safe in this car!!! I have contacted ford customer satisfaction center and registered a complaint with them.their response was to take it to another ford dealer for a second opinion. That is very inconvenient due to the next dealer being 2 hours away and they would need to keep the car for a day or two to try to "replicate the problem". It is very sporadic. It could be six months before it does it again. A very dissatisfied customer!!!
I have noted the electronic throttle body (etb) malfunction affecting ford fusion 2009-2013 models with 2.5/3.0l engines and the related the federal safety agency investigation pe 13-003, along with ford's customer satisfaction program 13n03. I have also noted the power loss issue described in another 2013 ford fusion owner's experience (the federal safety agency complaint id #10810590. Both seem to be related to the problem I am now having with my 2013 ford fusion se, which is the ecoboost model with the 1.6l turbo charged engine. After getting an obd warning along with rough engine operation and lower-than-expected fuel efficiency, the dealership replaced the canister purge valve and noted that the oil minder would not reset. That repair was performed under warranty during thanksgiving weekend 2015. Soon after, on december 6th, the car experienced power loss on two occasions upon leaving parking lots; in other words, the failure occurred at low speed within a minute of driving away from the parking space. The engine sputtered (ran roughly) then lost power, with no warning lights appearing on the instrument panel. The same problem occurred again a few days before christmas, with that occurrence also taking place upon leaving a parking lot. Furthermore, it happened again on dec. 29th and on january 2, 2016, with the latter time occurring immediately turning onto nolensville road from a parking lot. With all of those instances happening in nashville, tn, cold weather was not a factor. Engine temperature was not at a factor as the car's most recent failures have occurred with the engine still warm. Since this problem began after the aforementioned canister purge valve replacement, I am going to have the dealership revisit that work and determine the reason why I am not seeing a warning light when this dangerous situation occurs. I will also have the car evaluated for the aforementioned etb problem.
Sudden power loss, my wife was driving her 2013 fusion changing freeways and the car lost power, slowed to a crawl, no acceleration. Very dangerous. Had it towed to the dealer. They said they couldn't find a problem, my wife told them they better find the problem, she was scared to drive it. They kept it a little longer said they changed out some module but insisted nothing was showing bad. So she picked it up and about a week later she was going down the freeway and her waze app told her to get off the freeway there was an accident up ahead, so as she is getting off the car did the same thing, sudden power loss. This time she was off crenshaw in la, not a good part of cali. She was more frightened that time. We had it towed to a different ford dealer. Same thing they said they drove the car 312 miles and no issue. I told them I am not picking up the car. I called ford they opened a case which really means nothing. No one this whole time has mentioned the thousands of ownersr having the same issue. So now I have left the service mgr a msg that I found out about the etb and I want it replaced. We will see if they cover it. Supposedly there is a fix order and the warranty is 10 years and 130k on the throttle body. We shall see. This problem will kill someone it's just a matter of time. Imagine making a left turn and a semi is coming, and your car dies.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at approximately 25 MPH, the engine stalled without warning. The vehicle did restart. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.
(takata recall) I hereby state that I was in a motor vehicle accident with this vehicle with no fault of my own. At the time of the accident 03/15/2014 this vehicle should have been totaled out but was not done so.the airbags did not deploy with the way and the impact that I was hit by other party. I than took this vehicle numerous of times to hasting ford in greenville nc where they was suppose to have researched and properly checked and fixed everything detailed. I am yet to this day still having problems with this vehicle shifting gears caused by accident,body is coming apart, camara is not working and I am still suffering from the bodily injuries of my hip being shifted from accident. I am seeking legal attorneys at this time due to I feel that ford could have taken better care and replaced this vehicle knowingly that this vehicle is not safe to me the custom. At this point I do feel that ford should be responsible for any suffering and vehicle experience that I am enduring at this time. I would like to say thank you for your moral support. I was traveling down the main highway when another vehicle came from a side road driving 60 MPH without breaking speed crashing into my 2013 ford fusion.the accident occurred in wake county nc. Around 12:45 p.m.
Tl* the contact owns a 2013 ford fusion. The contact stated that the engine overheated and leaked fluid into the wires causing the vehicle to shut off. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 72,000.
First problem with the car was having problems with first starting it in the morning with it acting as if it wasnt getting gas until I stepped on the accelerator while in park, dealership claimed it was a cracked water pump. Then the check engine light came on while driving, they replaced head gasket and intake gasket due to the code from the check engine light. Then the car stopped accelerating on the interstate and when I pulled over and turned it off it made loud cracking noises and wouldnt start. Dealership says a piece underneath the water pump fell off they believe it was defective because the bolt was half the size it was suppose to be and ruined the engine. First problems started in may until most recent one in sept.
Tl* the contact owns a 2013 ford fusion. While driving approximately 35 MPH, the vehicle began to violently vibrate and then stalled. The transmission warning indicator illuminated. The vehicle failed to restart and was towed to the dealer. The vehicle was not diagnosed. The vehicle was previously repaired and the motor mounts were replaced. In addition, while idling, the brake pedal was depressed and the vehicle rolled unintentionally. The manufacturer was notified of the failure. The approximate failure mileage was 8,900.
The transmissions shutters at all speeds. The car stalls on red lights. The car stalls going around curves. The car stalls going both up and down hills. Ford put out and "extended warrant" but does not have the parts to fix the problem. We have talked to two different dealers and a regional manager for ford, but nothing is getting done.
Friends and I rented a 2013 ford fusion from hertz while on a trip last weekend. The computer display that controls the AC and other functions shut down midway through the trip. The car ran well enough to drive, so we continued driving it for the remainder of the trip. I was seated behind the driver. I noticed a slight headache earlier in the trip after being in the car. After the AC/heat functions shut down, I got a major headache plus nausea. The other back seat passenger also got a headache, thought less severe. Only after I was out of the car and in fresh air did the headache dissipate slowly. I suspect that, without positive air pressure in the car's cabin, that exhaust gases are drawn into the car while it's moving. This same phenomenon occurred to me about 14 years ago. I am concerned that modern cars draw exhaust into the cars--obviously dangerous.
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