Have not brough to dealer yet, however all my lights lit up and have not turned of so far. Advancetrac, blindspot, rear camera assist, ABS, etc.. Basically all my assist have come on. Since they have come on my steering has been tough, as if the electrical assist was disabled because its combined with the ABS system. According to a youtube video posted online, the problem is a corroded or malfunctioning wire in the ABS driver (or passenger?) side of the wheel well. "issue was my driver front tire... It's the wire harness that goes back to the cpu from the ABS speed sensor. This should be a recall in my opinion as a lot of people are having this issue which causes electrical power steering assist to turn off making it harder to turn the steering wheel" quoted from the youtube video. Where the wires connect or something along that line. It would be really appreciated if ford looked into this and made a recall. This is not safe considering it disables some (or all) of your steering capabilities. More detail: all lights have lit up before during the first snow-fall (but shortly after turned off). I purchased the car with 70,000 miles on it, in july of 18'. It is now march of 19' and we've had warm days up until today, when we had snow again here in central new york. Now the problem arises again. Please recall this issue.
2013 Ford Fusion steering complaints
Page 9 of 14: complaints 221 to 250 of 389, newest first, as owners wrote them.
Takata recall when I turn on my car the warning message said "power steering service now." when I try to get out of the parking lot of the store. Had to call a tow to get it to a shop. Since ford was all booked up and dont have an opening till 3-4 weeks later so I took it to a shop that would take a look at it the next day. The shop told me that my rack and pinion was not working. They said was the car in any accident or went into any potholes I told them no. Because I mainly drive on the highway which has no potholes. The shop told me to get a new rack and pinion it would cost me $1000 or get a rebuilt one for $600. So I went for the cheaper option because I don't have that kind of money for a new one. Right now I'm just waiting for the car to be fixed. The car only has 68000+ miles and its already breaking down. If the car of that year has a recall get the recall for all of the cars of that year not just some.
Tl* the contact owns a 2013 ford fusion. The contact stated that the "steering fault service now" message displayed and the steering wheel became extremely difficult to maneuver while driving around a roundabout. Also, the "steering stop" indicator flashed while driving. An independent mechanic diagnosed that the steering gear needed to be replaced. Greg hubler ford (2001 e mcgalliard rd, muncie, in 47303, muncie in 47303, 1-(888) 711-6349) was notified. The vehicle was excluded from the federal safety agency campaign number: 13v232000 (steering), although the vehicle exhibited the same failure. The manufacturer refused to provide a remedy. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Tl* the contact owns a 2013 ford fusion. While driving 20 MPH, the steering wheel seized and failed to turn. The failure was intermittent. Also, the transmission slipped and seized before going into gear. There were no warning indicators illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.
My car has been skipping and hesitation with power train or transmission while driving whenever it wants. It’s nothing specific to make that happen. Last week back power windows quit working. Now....started car in drive, steering was locked. Drove back and forth, tried different gears, tried restarting, it finally started by turning key over. Came home, parked in driveway, can’t get steering to unlock at all now! I am over an hour away from home, so whenever it decides to turn, I can head home. But after reading these reviews, do I dare? Does ford want us owners to die, or the innocent we may hit? Either way I would sue because they cannot deny knowing there’s a problem!
Tl* the contact owns a 2013 ford fusion. When the vehicle was started, the steering ability seized and the check engine warning indicator illuminated. The vehicle was driven to byers ford (1101 columbus pike, delaware, oh 43015) where it was diagnosed that the electric power steering failed and needed replacement. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.
The problem I am currently facing and has been correctly diagnosed by a ford dealership is a loose steering wheel attachment bolt. This problem already persists and has a recall for 2014-2018 ford fusions (18s08). My steering wheel is very loose and feels like it can fall off any moment. One can easily tell that the steering wheel is not fully attached to the rest of the car. The problem began months ago and has progressively gotten worse overtime. I have contacted ford who notified me that since my car is not included, they would not be able to fix it even though I am having the exact issue listed in recall 18s08.
I was at home and got into my car to leave and when I turned on my car I had no power steering. I had a message that said power steering fault assist. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault which is what happened to my car. The federal safety agency needs to put more time into investigating this. I have read countless complaints and issues for 3 months and nothing has been done to rectify this. This cost me $1,985 and my car didn't even have 100,000 miles on it yet. Why isn't anyone looking into all of these complaints. The behavior of the federal safety agency exhibits a careless, negligent attitude, showing no concern for public safety and they should be embarrassed. Ford has also been of little help and has not offered any suggestions to help with a solution.
I bought my 2013 ford fusion brand new. I only have 70,000 miles on the car and zero accidents. I drove my car to the gym on a saturday morning and made it home no problem. When I went out to my car the following day the dash lit up with notices of "hill start assist not available" service advancetrac and power steering assist fault" the wheel would not turn and was undriveable in my driveway. I have found countless other incidence of this issue with the same vehicle yet it hasn't been recalled and it's an extremely expensive fix. In the five year of owning this vehicle it's had nothing but problems.
When in reverse while moving the steering wheel went into locked position and brake pedal could not be applied (in driveway) restarted vehicle in hopes of a reset only this time when put in reverse warning light came on and said transmission was in park not able to move previously car overheated in 96 feet from a cold start (driveway) also 3 other times had a power assist failure (highway in motion) the vehicle has been in the dealership for each issue and they have found nothing
The rack and pinion on my 2013 ford fusion has gone out with 53,000 miles on my car through no user fault. I first noticed the noises when turning the car on and pulling out of a parking spot. Without warning the stearing started making grinding noises (like what a car makes when the power stearing is going out) and would the wheel would periodically catch (this is within two days of the noises starting) when I would turn. Other than these symptoms there are no other signs of steering failure. I could have been driving down the road and locked up without notice. Ford had a recall on the rack and pinion on my model, but when the dealership ran my VIN, it is not included in the recall as the parts must have manufactured at another factor. Considering the low mileage on my car and maintence routinely performed this is unacceptable. Through research I have seen this happen on multiple ford fusions on 2011+. Thankfully mine did not fail while on the road like others. This is a safety issue and ford needs to make this right. A mechanic was thankfully able to locate the issue before I got into a serious accident due to steering failure.
Loss of power steering assist during driving causing the car to only have a few degrees of unassisted steering available.happened on the highway, but was able to pull off and get a tow. This has been an issue with this model and year car, but for some reason the VIN did not fall under the recall. Complete steering unit requires replacing at cost of $2700.00. Over 500 accidents have been reported for this exact issue. 56,000 miles approx
Tl* the contact owns a 2013 ford fusion. While driving 35 MPH, the contact had to use excessive strength to turn the steering wheel and the low power steering warning indicator illuminated, the vehicle was taken to paul cerame ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
The steering wheel has gotten hard to turn.. Just one day it start doing this and hasn't stop.. I just got my car february 2018.. I just don't understand... I turnt my car of when I went to the store one day, when I turnt it back on all kinds of lights came on, ( power steering, hill assist start, etc), and it wouldn't turn right. It became hard to turn, but wasn't doing it before...
While driving on a highway at around 40 MPH, about to cross a bridge, I lost power steering and it immediately became very difficult to turn the wheel.
Tl* the contact owns a 2013 ford fusion. While driving 30 MPH, the steering wheel seized. On another occasion, the steering wheel seized after the engine was turned off and restarted at a fuel station. The power steering warning indicator illuminated. The contact's spouse drove the vehicle home. The vehicle was taken to town and country ford (5401 e independence blvd, charlotte, nc 28212, (704) 557-0596) to be diagnosed. The diagnostic results were unknown. The manufacturer was notified. The failure mileage was 45,500.
Whinning noise in steering. Low speeds when turning or stationary turning wheel.
Steering all of a sudden became super stiff, many warning lights lite. Almost caused crash into parked car, lucky was at slow speed 10 MPH. Note other recalls for same issue ford said this VIN is not covered but issues are the same as others in the recall. Car is at dealership to be fixed root cause rack & pinon assembly replacement. Ref: https://www.edmunds.com/car-news/2013-ford-fusion-recalled-for-steering-gear-problem.html
My power steering assist fault flashes and ford tells me there is nothing wrong. I saw a recall for the electric power steering due to salt corrosion on the 2013 but they are telling me mine wasn't one of them. Why isn't my vehicle on the recall list since I live in new jersey with harsh winters. This seems unfair since it seems to be the same problem as the recall. Time is of the essence before someone dies in a crash due to loss of steering which us a widespread problem this this year and make. Please help!!! The message flashes across the screen a couple of minutes after starting car then disappears and everything seems fine?? There is 76,000 miles on the car. This car has been in the repair shop 17 times in 4 years so I am desperate and need answers. Thank u for ur time!!!
Driving on highway and powering steering light came on. Stopped vehicle, and lost steering when restarted vehicle. I thought it might be a sensor issue, but was wrong. I had to use entire bodyweight to turn wheel. Unsafe to drive.
Driving power steering light came on and lost all steering in the vehicle . Had to over power the wheel in order to get to a safe spot.we were in the city driving.
Electric power steering assist fault randomly flashes on the dash and then goes away. This is a reoccuring problem with my vehicle happening multiple times in the last couple months. Diagnostic found no error codes in the system. Seems to be a sensor problem.
Well I noticed problems with my car maybe a month after I got the car took it back to the dealer ship they didnt see any problems but im having transmission problems, problems with the steering, I have had a coolant problem fixed already. The shocks went out on the care within less than a year. Having problems with the fueling system. Also having problems with the left light system. They have only to recalls with my VIN number of things that I had already gotten fixed. So im really concerned about the issues that are going on with my car and feel that it really need to be addressed. Every thing that has happend is while the car is in motion.
Tl* the contact owns a 2013 ford fusion. While driving 30 MPH, the power steering warning indicator illuminated and the steering wheel seized. The contact took the vehicle to phil fitts ford & lincoln (3250 wilmington rd, new castle, pa 16105, (724)-658-3521) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 51,000.
My daughter driving the car to work on november 28, 2018 at 8:00 am got an accident on the ramp to murrysville 22 in pittsburg, due to steering wheel malfunction. She is alone and luckily she was not hurt and also good no other car was involved. She is always on this road going to work from monday to friday. The car got a service at ford dealership about a month ago and said nothing was wrong, after that was when she notice the weird steering situation and then the accident happened wednesday november 28, 2018 while going to work.
Vehicle seems to have a humming thumping noise and vibration when ran on speeds over 40 MPH. Initially I thought the tires had gone bad, and ireplaced all four of them as well as the lug nuts due to swelling and got the vehicle realigned at a good year service center. After the process was completed I drove and car and the same noice as well as vibration persisted. It can be felt on the drivers side on the floor as well as the break and gas pedal at times. Tsb 16-0105 highlights the issue, but only for hybrid electric models.
Entered car in the morning, power steering assist fault light on
Tl* the contact owns a 2013 ford fusion. While turning into a parking lot, the steering lost power and the power assist indicator illuminated. The contact called apple ford lincoln apple valley at 952‑431‑5900 (located at 7200 150th st w, apple valley, mn 55124) and was informed that there was no recall for the vehicle. The manufacturer was made aware of the failure and advised the contact to call the federal safety agency. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000. *tt*jb the consumer stated the steeering gear was replaced. The vehicle was repaired.
Steer assist fault when I was on I-95, from providence to boston. There was no prior warning, just a sudden lost of assist, and steer became too heavy to handle. It almost resulted to a car accident. I checked online and found out about a recall for similar steer assist fault reasons on ford fusion, but my car for whatever reason was not included in that recall.
While driving on the interstate @ 70 MPH, "service power steering" light came on. Steering remained normal until we exited the hwy and the vehicle was turned off. Upon restarting the vehicle, the "service power steering" msg came on again, only this time the power steering was gone. Thank goodness it didn't lock up on the interstate. There are recalls on this for this year! Why is mine not included???!!!
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