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2002 Ford Mountaineer problems

The most common problem on the 2002 Ford Mountaineer is transmission and drivetrain, typically around 851,655 miles. It has 2.8 times the complaints of a typical Mountaineer model year.

Typical year2.8x the typical complaints
Owner complaints
11
Recalls
1
Service bulletins
10
Worst area
Transmission

The worst 2002 Ford Mountaineer problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Transmission
    5
  • Acceleration
    2
  • Visibility
    2
  • Brakes
    1
  • Engine
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Transmission
    5
  • Acceleration
    2
  • Visibility
    2
  • Brakes
    1
  • Engine
    1
  • Fuel system
    1
  • Steering
    1
  • Suspension
    1

Recalls 1

Structure: body: hatchback/liftgate: hinge and attachmentsReported September 13, 2004 · 955,732 vehicles affected
What is wrong
On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.
Risk
If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.
Remedy
Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from august 1, 2000 through march 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from march 3, 2002 through june 23, 2003, the dealers will only replace the hinges. The recall began on september 30, 2004. A postcard was sent to owners on december 27, 2004, advising them that parts are now available. Owners should contact ford at 1‑800‑392‑3673.

Recall number 04V442000 · Recall details

See all 1 recalls for the 2002 Ford Mountaineer

Defect investigations

Rear liftgate glass assemblyOpened June 2, 2004, closed September 28, 2004

Complaints report failure of the rear liftgate glass support while the operator is opening or closing the glass.the falling glass can strike the operator or bystander.the injuries reported are bruises to the head, neck or back, cuts to the face, arm or hand.on september 9, 2004, ford notified the agency that it will recall approximately 955,732 my 2002 and 2003 ford explorer and mercury mountaineer vehicles to replace the liftgate glass strut brackets and/or hinges.see the federal safety agency recall 04v442 for details. This investigation is closed.

PE04045

Inoperative air bag systemOpened December 12, 2001, closed July 2, 2002

SQ01015

Technical service bulletins for the 2002 Ford Mountaineer 10

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

What 2002 Ford Mountaineer owners say

Most recent owner complaints, unedited.

Filed Sep 8, 2014 · Transmission · 183,000 miles · OH

Tl* the contact owns a 2002 ford mountaineer. The contact stated that the transmission gear shift lever on the column was fractured. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 183,000.

Filed Nov 27, 2007 · Suspension · 77,000 miles · VA

I have a 2002 ford explorer and have had to replace wheel bearings and have seen where many others on the internet as well as people I have talked to with the exact same model SUV have had to replace their bearings as well. To me it seems if everyone has had to replace these bearing that there would be a recall. Ford motor company should be forced to replace these parts. It is not only a expensive part it is also a safety risk. I among others do not have the money to replace all those parts. My wife drives this truck everyday and I feel that it is a risk to drive it.

Filed Oct 19, 2007 · Engine · LA

Tl*the contact owns a 2002 ford mountaineer. While driving 35 MPH, the service engine light illuminated and has remained lit. The contact stated that once the reset button was pressed, it triggered the service engine light to illuminate. The dealer inspected the vehicle and was unable to find any failures. The VIN was invalid and the engine size was unknown. The current mileage was 140,708 and the failure mileage was unknown.

Filed Jul 31, 2007 · Transmission · 68,000 miles · WI

Transmission started to shudder when shifting, had dealer power flush and fill transmission and reprogram PCM this fixed problem for 3 days, then problem returned. Have now been told that transmission needs to be replaced. Transmission can go out anytime so repairs have to be done at a cost of $3600.00 at dealer.

Filed Mar 16, 2007 · Transmission · 851,655 miles · NJ

I had to have the transmission in my 2002 mercury mountaineer rebuilt the gears in the transmission went bad it cost me $1400 for parts and labor to have it rebuilt I bought this vehicle in march 2003 I contacted ford motor company on several occasions to see if there is some kind of defect in their transmissions.I keep getting the same old sound and dance from their customer service department. The mechanic who rebuild my transmission told me that this is not an isloted incident. He said that this is a common problen with ford cars and trucks especialy mountaineers and the ford explorer.so I told this to mercury do they have problems with their transmissions they said it was the first tthey heard of this. This truck is only 5 years old transmissions just dont go bad in 5 years I have 2 oyther vehicles I only use this vehicle to and from work there is no reason for my transmission to go bad in 5 years. I tried to be compansated for the rrrpepairs they just ignore me. What can I do. Thank you: robert john 3-16-2007

Filed Nov 20, 2006 · Visibility · GA

I am the owner of a 2002 ford/mercury mountaineer I had to have my right front window fixed. I let it down and it would not come back up so I took it to my local body shop and he said this it the 6th one he has had to fix in the last few months. Is there a recall on this part. It cost me over $200.00 to have a gasket/seal put on the window. It was not the motor but a part that attaches to the window.

Filed Jun 27, 2005 · Fuel system · NY

The feul gauge began malfunctioning and I took the vechile to country lincoln mercury west (676 west merrick road valley stream, ny 11580 phone: (516) 285-0505 fax: (516) 285-5565 ). The problem was fixed, there was a ssm on the fuel gauge. I then noticed a strong smell of gasoline every time I came out of the vechile. Within a week the check engine light came on. I returned the vichele to the same dealer on june 21, 2005 only to find out the gas tank was not sealing properely. I am being told ford don't have any gas tank available until the third week in july 2005.

Filed Oct 21, 2004 · Visibility · 37,550 miles · CA

Re: 2002 mountainer , safety recall, rear glass broken out, replace defective window motor. *bf consumer shut the back window and the glass blew out throwing glass throughout the vehicle. Top part of the back door fell on the consumer.

Filed Apr 21, 2004 · Brakes, Steering · NY

Intermittently steering wheel did not move. The gear shift did not move from park, and brakes did not work. Vehicle was taken to the dealer and to the repair shop, and neither could locate the causes of the problem.

Filed May 21, 2003 · Acceleration, Transmission · NY

While driving the vehicle stalled without warning. The dealership replaced the transmission/main computer, now the cruise control is inoperative.

Compare the 2002 Ford Mountaineer

Other model years

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Questions about the 2002 Ford Mountaineer

Is the 2002 Ford Mountaineer reliable?

Owners have filed 11 complaints about the 2002 Ford Mountaineer, 2.8 times a typical Mountaineer model year.

What is the most common problem with the 2002 Ford Mountaineer?

Transmission and drivetrain, with 5 complaints, typically around 851,655 miles. Next is acceleration (2).

How many recalls does the 2002 Ford Mountaineer have?

1 recall, covering structure.

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