2013 Ford Mustang: stuck in gear or won't shift

Filed Jun 6, 2023 · Electrical, Transmission · 90,000 miles · TN

The contact owns a 2013 Ford Mustang. The contact stated that while driving 50 MPH, the transmission downshifted, and the RPM was elevated. The vehicle then shifted into LIMP Mode and drove erratically. The contact stated that several unknown warning lights were illuminated. Additionally, the fuel gauge was indicating that the fuel tank was empty however, but there was fuel in the tank. The contact stated that the speedometer showed the vehicle at 0 MPH while the RPM was elevated. The vehicle was taken to the dealer; however, no failure was found. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 90,000.

Filed Sep 20, 2022 · Acceleration, Electrical · CA

I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac

Filed Aug 9, 2019 · Acceleration, Engine · 116,245 miles · TX

While driving my car it went into a "limp mode". It has happened several times but this particular day I was crossing an intersection and my car just lost power. I was almost smashed on each side. A wrench light popped up on my dashboard and the car would not move. I was literally stuck in the middle of the intersection. I had to place the car in park and turn it off for 3 minutes. It started back up but it still does it at least 5-6 times a week. I had the throttle body cleaned and it still does it. I am only the second owner of this vehicle and I take good care of it. I love the mustangs, but if I would've know of this very serious safety issue, I wouldn't have bought it. I can be driving at 60mph and this will happen. This is very dangerous and frightening. I've read that some previous ford models have been recalled for this same issue. I don't understand why the mustangs haven't been. This is unacceptable by ford. When I called them they just told me to keep my receipts. I cannot believe they are doing this to people.

Filed May 14, 2019 · Transmission · 85,600 miles · CA

From a stop, car wouldn't shift pass first gear. Had to stop, restart car. Wrench and empty gas warning lights came on. While traveling, car suddenly downshifted into first gear. Empty gas warning light came on. Had to pull over, restart car.

Filed Dec 5, 2017 · Acceleration · 72,000 miles · NC

Tl* the contact owns a 2013 ford mustang. While driving 10 MPH, the vehicle went into limp mode without warning. The contact was able to drive the vehicle home and later took it to capitol ford lincoln of wilmington (4222 oleander, wilmington, nc 28403 910‑378‑3858) where it was diagnosed that the throttle failed. The manufacturer was not aware of the failure. The failure mileage was 72,000.

Filed Sep 13, 2017 · Engine · 73,000 miles · CA

Tl* the contact owns a 2013 ford mustang. While driving various speeds, the vehicle suddenly stalled and a warning indicator illuminated, which indicated that the vehicle was in limp mode. The contact had to turn off the vehicle and wait approximately ten seconds before it restarted in order for it to function properly. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.

Filed Jul 31, 2015 · Fuel system · 58,000 miles · LA

Limp mode activation due to throttle body actuator stuck open signal/code.

Filed Mar 6, 2013 · Transmission · 23 miles · AZ

When shifting from 2nd to 3rd gear. The vehicle would not shift into 3rd with the clutch fully depressed. The vehicle was taken to the dealer immediately. The dealer acknowledge the issue but was unable to repair the issue stating that they were told from ford motor company that it was normal operation.

Filed Jan 31, 2013 · Transmission · 300 miles · CA

Tl* the contact owns a 2013 ford mustang. While driving approximately 60 MPH, the vehicle failed to shift into third gear. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 300. ..updated 03/18/13 *bf the consumer stated the vehicle failed to shift into 3rd gear, which had occurred several times. The consumer stated the vehicle did not shift into second gear once. Updated 03/27/13