Tl* the contact owns a 2002 ford taurus. The contact was driving approximately 5 MPH when the front driver's side coil spring fractured. The vehicle was taken to an independent mechanic and was repaired. The failure recurred approximately one month later on the front passenger side coil spring. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,000. The VIN was unavailable.
2002 Ford Taurus suspension complaints
Page 4 of 33: complaints 71 to 100 of 962, newest first, as owners wrote them.
Tl* the contact owns a 2002 ford taurus. The contact stated that the driver front coil spring failed. The contact found that the coil spring had also punctured the front driver side tire. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure and the current mileage was 120,000.
Tl* the contact owns a 2002 ford taurus. The vehicle was taken to an independent mechanic for a routine oil change when the contact was made aware that the rear driver and passenger side springs were fractured and would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 117,000. Updated 01/13/12*lj the consumer has since traded the vehicle. Updated 01/18/12
2002 ford taurus almost got on fire on 11/2/11. There was gray smoke and horrible burning smell coming out of the front of ford car. Called the police dept, they came and found a belt broke.... If it were not for the police persons that came to let me know what the problem is and what to do, along with the fact (and luck) I had that I was not driving on the street with speed, the entire vehicle could have caught on fire and produce even more damages for myself and anyone that could be around. Ford, tk, and firestone has the details of.. All problems on this vehicle and what has been repaired. *tr ...update 01/20/12 *bf the serpentine belt broke. The consumer also stated the suspension system needed to be replaced. Updated ivoq 03/07/12
Tl* the contact owns a 2002 ford taurus. The contact stated that she heard a loud banging noise while driving 5 MPH. Upon exiting the vehicle, she noticed that the front driver side coil spring had fractured and pierced the tire. The vehicle was taken to an independent mechanic where three of the four coil springs were replaced. The fourth coil spring fractured approximately two years later. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
Tl* the contact owns a 2002 ford taurus. The contact stated that the vehicle was having new tires installed at an independent repair shop when he was informed that both rear coil springs were fractured. The vehicle was in the process of having the coil springs replaced. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was unknown.
Took my car in for an oil change and they showed me that my front passenger coil spring was broken. Was told this is a very common issue and is a safety concern because many people have the spring go into their tires.
I was pulling my wife's car out of the garage when the left front tire blew. I thought it was just a flat till I noticed that the front strut (spring) had broken. I could tell that this happened because of a manufacturing defect (the steel was not heat treated properly). I know this because I spent 40 years in the auto industry as a quality control manager. I took the car into my mechanic and had all four struts replaced at a cost of almost $800.00 this is a true safety defect because my wife travels to work on I-75 at 70 MPH and drives 60 miles one way to work. If this happened on the highway, she surely would have flipped over!
On 7/27/11 while driving my 2002 ford taurus which has approx 41000 miles I heard a loud bang from the front of the vehicle. After arriving at my home I discovered that the right hand front coil spring had broken. Although I was able to safely drive the vehicle to my house this could have turned into a dangerous situation had the broken spring punctured the tire.
Tl* the contact owns a 2002 ford taurus xl. The contact stated while driving 5 miles per hour making a turn the driver side front coil springs broke, and punctured the drivers side front tire. The vehicle was repaired by a private mechanic. The manufacturer was contacted. The failure mileage was 80,000, and the current mileage was 83,000. Updated 10/03/11 *bf updated 2/21/12 *cn updated 3/27/12
Tl* the contact owns a 2002 ford taurus. The vehicle was taken for routine maintenance when the contact was advised that the rear coil springs were fractured and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 120,000.
Noticed grinding/rubbing noise while driving; noise varied with speed, turning and braking. Observed rubber residue in left rear wheel, on wheel well. Removed wheel, discovered coil spring rusted and dislodged from lower support and was shaving the tire. Loss of tread observed. Coil spring was subsequently cut to remove impacting area and will be replaced. No injuries. Ford has issued a recall on similar models in similar years for the front coil spring; internet reports indicate that the problem may not be limited to the parts already recalled by ford. The recall may need to be expanded to cover the rear springs as well. Upon replacement, will keep broken part and request servicer to submit information to the federal safety agency as well.
We discovered our 2002 taurus in the driveway with a completely flat tire. Upon removal of the tire to put on a temp tire we discovered the coil (front passenger) had broken and had punctured the tire (it was actually through the tire and we had to work to get it out of the tire). Luckily no one was driving the vehicle at the time.
Broken drivers side coil spring 2002 ford.
Tl*the contact owns a 2002 ford taurus ses. The contacts stated while driving approximately 25 MPH he heard a loud noise, then the front left side of the vehicle fell onto the ground. The vehicle was coasted to the side of the road where he noticed that the front spring had fractured. The vehicle was not inspected by a dealer nor was it repaired. The dealer was contacted and advised him that there were no recalls. An independent mechanic advised him that he was aware of the failure and the spring needed to be replaced. The failure and current mileages were approximately 118,000.
I own a 2002 ford taurus that has approximately 39,000 miles on it. On monday june 13, 2011 I was backing out of the parking space at work and heard a loud noise. I got out and my left front tire was flat. I attempted to use the scissor jack that came with the car but it collapsed and broke. I had to have the car towed. The front strut and spring broke and exploded into the tire. Today I have spent $1,200 for the repair of both front springs and struts and 2 new tires. I want to know who to address so that I can get reimbursed for this obvious safety issue. I could have been killed if I have been on the road driving. I am reporting this incident to the federal agency that looks into safety recalls.
My car was just sitting in the drive way, untouched, when the coil spring just broke and a piece went in to my tire for no apparent reason. It should also be noted that on june 3, 2011, I was having a muffler replaced whenthe mechanic noticed that my rear coil spring was broke with a piece of the remaining coil spring within a half inch of my tire. It was quite costly to repair each time. I feel extremely lucky to not have been driving my car at the time this occured.
This morning as I was backing out of my driveway, I heard a grinding sound coming from the front passenger tire. I stopped the car and looked under the car to check for obstructions. I then turned the car around and backed it back into the driveway. I began to pull forward slowly, attempting to determine if the noise was from the brake. At that point the tire blew, and the was a loud pop. Upon removing the tire, I was able to see the coil around the strut had embedded itself into the sidewall of the tire, and tore a ring all the way around. It looks as if I tried to open the tire with a can opener. After removing the strut and the coil, I was able to see that a piece of the coil had snapped off up near the top. After looking at the point of the break, I was able to see that there was no erosion, or rusting. The mechanic who is repairing the strut is quite stunned, as is everyone else who has seen the pictures of the tire, and the coil. Apparently something like this happening is quite rare. In fact, they all have said that they have never heard of something like this happening. I am grateful that it did not happen as we were driving on the road. Yesterday evening the car was fine, and not making any of the grinding noise at all.
The right rear suspension coil broke and punctured the corresponding tire, causing it to go flat. When the vehicle was taken to the dealer for repair, the left rear coil was also found to be in defect and no longer safe for driving. Luckily, I was not driving at a fast speed when the incident occurred. Upon first getting the vehicle, we saw many reports of the front suspension coils breaking at low mileage, in addition to several rear coils breaking described on this site : http://www.carcomplaints.com/ford/taurus/2002/suspension/broken_front_spring.shtml
2002 ford taurus wagon, front coil spring failure with tire puncture. Slowing as approaching traffic signal, speed 22mph, front passenger coil failed. Broken coil spring then punctured tire, ripping large gash in inside sidewall causing immediate deflation and body of car dropped to the ground suddenly. Cut in tire is 180 degrees around tire, . Incident required use of a tow truck and replacement of both front coil springs and replacement of one tire. Thankful that this incident didn't happen five minutes later on the freeway at 65 MPH. As loss of control would have been probable.
Tl*the contact owns a 2002 ford taurus. The contact stated while driving 50 MPH the driver side coil spring snapped causing the left tire to pop out. The vehicle was towed to a local mechanic who inspected the vehicle and stated the coil springs were the cause of failure. The coil springs will be replaced by the contact for $300. The dealer informed the contact there was no recall for her vehicle. The manufacturer was not contacted. The failure mileage was 76,000. The vehicle was towed to the repair shop and the tire was replaced. Updated 08/04/11
Tl* the contact owns a 2002 ford taurus. The contact stated that the vehicle was started and as he proceeded to drive, the front end of the vehicle dropped and was resting on the tires. He then noticed that both front coil springs were fractured. The vehicle was towed to the dealer who inspected the failure and stated that he would need to replace the broken springs. The coil springs were replaced at the contacts expense and there was no recall for the failure. The manufacturer was contacted who offered no assistance. The failure mileage was 72,000. Updated 07/08/11 *bf updated 07/18/11
Car was receiving safety inspection and was noticed that rear coil spring was broke both rear struts replaced at that time 1-4-10, 119,500 miles. The front driver spring also broke while driving leaving parts on the road on 5-27-11, 139,123 miles. Both front struts were replaced at that time.
Tl* the contact owns a 2002 ford taurus. The contact was driving approximately 5 MPH when he heard a very loud banging noise. The vehicle was stopped and the contact noticed that the front driver side tire had been punctured by the coil spring. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure. The failure and current mileages were 148,000.
Tl*the contact owns a 2002 ford taurus. While driving approximately 30 MPH, the contact heard a loud clanging noise outside of the vehicle. The contact continued driving and upon reaching her residence, she noticed the front passenger side coil spring had completely fractured. The vehicle was taken to an independent mechanic and repaired. The contact planned to notify the manufacturer of the defect. The failure mileage was approximately 100,000.
Tl* the contact owns a 2002 ford taurus. The contact was driving approximately 40 MPH when he noticed that the front passenger tire was flat. When inspected, he noticed that the coil springs were fractured and had punctured the tire. The vehicle was not driveable and was towed. The vehicle was not inspected by a dealer nor repaired. The manufacturer was contacted and they advised him that he was not included in any recalls and would provide any assistance. The failure and current mileages were approximately 80,000.
Broken left front coil spring while driving at 35 MPH which resulted in damage to the left front tire as well as other suspension and drive axle components. This is similar to the current investigation the federal safety agency ea08-018. No injuries or crash resulted.
Tl*the contact owns a 2002 ford taurus. The contact stated that after purchasing 4 new tires he noticed that while driving the front drivers side became flat. The vehicle was towed to a tire dealer who advised him that the front coil springs had punctured the tire causing the flat. The front drivers side coil spring was repaired. The manufacturer was contacted and advised him that there were no recalls on his vehicle. The failure mileage was approximately 76,000. Updated 06/16/11 *bf the consumer stated he was in the garage. When he shifted the vehicle in reverse, the left front tire exploded. The consumer took the vehicle took goodyear where they infromed him the both coil springs needed to be replaced. Also, the drivers side window would not go up or down and anti-lock brakes were not working. Updated 11/16/11
The front drivers side spring broke and punctured the tire on my 2002 ford taurus. It was parked in my driveway and when I went to drive it failed. I have seen on forums that this has been an issue with other people and ford had recalls until 2001 for the exact issue. There is a defect investigation going on. Please reference the federal safety agency action number : ea08018. Mine is the exact issue.
The spring of the front strut assembly on my 2002 ford taurus broke in half while driving the car. There was no rust of any kind around it. The strut assembly was the original one form the ford factory. I saw online that this is a common and extremely dangerous issue for which ford issued a recall that goes up to 2001 models. I wonder why newer models were not included if the issue was never resolved.
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