Tl* the contact owns a 2002 ford taurus. The contact stated that she was driving at low speeds and thought she hit something. After inspecting the vehicle she noticed that there was a flat tire. The vehicle was towed to the dealer and they advised her that the front passenger side coil spring would need to be replaced. The vehicle was repaired for the front passenger side coil springs. In addition, after taking the vehicle through inspection they advised her that front end links would also need to be replaced. The vehicle was repaired for the front end links. The failure mileage was approximately 60,000. The inner tie rods were also replaced. Updated 01/30/12
2002 Ford Taurus suspension complaints
Page 5 of 33: complaints 101 to 130 of 962, newest first, as owners wrote them.
Driver front coil spring snapped and punctured tire. Had to replace both fronts. Rears had snapped as well. Replaced them too.
Tl*the contact owns a 2002 ford taurus. While driving approximately 38 MPH, the contact stated that the front drivers side coil spring fractured. The contact did not inform the dealer; however, the manufacturer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). The vehicle was not repaired. The current and failure mileages were 65,000.
Driving veh on road,front spring busted, causing damage to tire+possible damage to other parts of vehicle in that area. Had to replace strut and springs, and of course it is highly recommended that both front struts + springs be replaced. Veh is 2002 ford taurus---ford did recall for exact problem-but only for 1998,1999,2000,+2001 years.
At 7:30 am on april 29, 2011, I left my apartment and got into my car to drive to work. I turned on the ignition and went to back out and immediately I heard a scraping noise. I got out of the car and noticed the tire was completely flat. I called aaa and they arrived by 8:00 am and the gentleman removed the tire and found that it was tore in half in a semi-circle shape. He then looked at the spring and realized that it was completed broke in half as well. The spring was completely cracked and was broken off from the top where it was mounted as well. He then called a tow truck to come, which took the car to a nearby mechanic to repair the issue.
Tl*the contact owns a 2002 ford taurus. The contact stated that while leaving the driveway he heard a loud noise and pulled to the side of the road. He then looked at the front drivers side and didn't see anything. When he entered the vehicle and drove a few more feet the noise recurred. He decided to place the spare tire on the vehicle and noticed that a wire was fractured that had punctured the tire. The vehicle was inspected by a independent mechanic who advised him that the coil springs fractured. The vehicle was not repaired. The failure and current mileages were approximately 79,000.
Tl*the contact owns a 2002 ford taurus. The contact stated while driving 35 MPH both front and back coil springs broke. The failure caused the front of the vehicle to fall on the tires. The vehicle was towed to the dealer who repaired the vehicle. The dealer informed him that his year, make and model vehicle does not have any recalls or warranties; therefore, he had to pay for the cost of the repairs. The manufacturer was contacted and offered no assistance. The failure mileage was 123,000.
While backing out of our driveway the drivers side front coil spring broke puncturing the tire, separating the axle, and damaging the stabilizer link. Fortunately no injuries occurred.
Just starting backing up and heard and loud sound and then the tire went flat. Tried to change the tire but could not get it off. I found that the spring had broke and went through the tire. Called aaa and they said this was common with the 2002 taurus and that I was lucky it happen while I was not driving on the road. Very dangerous problem that needs to be addressed before people get killed.
I have a 2002 ford taurus with several cracks in the right rear coil spring. I noticed that this is not an isolated situation based on reports from other owners.
2002 ford taurus sel: driving at 40 MPH, passenger's side spring broke and immediately cut entire inside diameter of car tire. Car immediately pulled hard to the right and was not drivable. Car was damaged as well as lawn that car swerved onto. Had to have spring and tire replaced, replaced driver side as well. Cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. Online search shows this is a common complaint and re-call should be extended to 2002 ford taurus.
While maneuvering in a parking lot, the right front coil spring failed, puncturing the tire and rendering the vehicle undrivable.
On the morning of april 4, 2011, I started my 2002 ford taurus se wagon and put it in reverse. The moment the car began to move, I heard a loud "bang" sound and then the car would not move anymore. I got out and saw that the front tire on the driver's side was flat. I checked the tire and found that it had been slashed by the spring that had just broken. I had to have the car towed to the ford dealership. The mechanic said that when the coil spring broke it damaged the sway bar link as well as cutting up my tire. Both front coil springs, 1 sway bar link, and 1 tire had to be replaced. I did some research on the internet and found that many others have had this same problem. There is a recall on the 1999 - 2001 taurus, but not the 2002. Ford is being very negligent by not extending the recall to the 2002 taurus. It is unfair that I, and many others are having to pay for repairs that have been caused by faulty parts. The only thing I am grateful for is that this happened in my driveway and not while I was traveling on the highway. By ignoring this problem and not extending the recall, ford is not only causing financial hardships for customers, they are also endangering the lives of many people. Please do what you can to continue the investigation of faulty coil springs on the ford taurus.
I have a 2002 ford taurus and about two weeks ago I was getting into the car and sat down when I heard a loud metal pop or bang, I got out and looked around and under the car and did not see anything, but I had noticed if I ran over a slight bump in the road I would hear a clunk at the rear driverside wheel area so today I heard it again and when I got home I looked under the rear driverside wheel well and low and behold I have a broken coil spring so I am in the process of getting it replaced and I will request to have the part returned to me as proof of the problem so if and when ford does a recall on this I can be reimbursed..
Tl* the contact owns a 2002 ford taurus. The contact stated that as the vehicle was started, the rear driver side coil spring fractured. The contact did not contact the dealer or manufacturer to report the failure. The vehicle was not repaired. The failure mileage was 161,000.
Tl* the contact owns a 2002 ford taurus. The contact stated that the front driver side coil spring fractured and punctured the tire. The vehicle was taken to the dealer where they replaced both the front driver and passenger side coil springs. The contact did not inform the manufacturer of the failure. The failure mileage was 57,889. Updated 09/02/11*lj updated 10/31/11
Tl* the contact owns a 2002 ford taurus. The contact stated that while driving, the front coil spring suddenly fractured and punctured the front tire. The failure recurred twice and the vehicle was repaired by a local dealer the first failure. The vehicle was not repaired for the second failure. The contact called the manufacturer in reference to an unknown related manufacturer recall but was informed that the vehicle was not included. The current mileage was 121,200 and the failure mileage was approximately 71,000.
Tl* the contact owns a 2002 ford taurus. While driving approximately 10 MPH, the contact noticed dust coming from the front passenger side of the vehicle and discovered that the front passenger tire was flat. The vehicle was towed to the dealer where the technician stated that the front coil spring fractured and punctured the tire and both front coil springs would need replacing. The vehicle was not repaired. The manufacturer was contacted and stated there were no recalls for the vehicle and could not provide any assistance. The VIN was unavailable. The approximate failure mileage was 102,000.
Tl*the contact owns a 2002 ford taurus. While driving approximately 60 MPH, the contact heard a loud noise when she noticed that the front coil spring had fractured, causing the tire to blow out. She notified aaa, who towed the vehicle to a ford dealer. The dealer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). The contact did not inform the manufacturer nor was the vehicle repaired. The failure mileage was 75,000.
Tl* the contact owns a 2002 ford taurus. While in reverse, the contact attempted to apply pressure to the accelerator pressure but the vehicle would not accelerate. The contact noticed that the front driver side tire was flat. The vehicle was towed to the dealer where the technician stated that the front driver side coil spring and the tire would need to be replaced. The technician stated the coil spring fractured and punctured the flat tire. The vehicle was repaired. The approximate failure mileage was 35,000.
Broken rear coil spring, 2002 taurus
2002 ford taurus four broken springs, punctured tires, no recall on this year car ; plugged heater core, frame rot,
Tl* the contact owns a 2002 ford taurus. The contact stated that there was an abnormal squeaking and low growl from the front end of the vehicle. The contact believed that the failure was caused by a faulty coil spring that would eventually fail. The vehicle was not inspected or repaired. The current and failure mileage was unknown.
Tl* the contact owns a 2002 ford taurus. The contact was driving in reverse approximately 2 MPH in a residential driveway when suddenly, she heard a loud noise outside of the vehicle. The contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring which had pierced the tire. The vehicle was neither diagnosed nor repaired for the failure. The failure mileage was approximately 145,000.
This winter I had my right front strut spring break as I was backing out of my driveway and the spring went right through my tire. The noise sounded like an explosion and scared me to death! My husband got the spring and strut repaired and purchased a new tire. I thought this was an isolated problem until I walked out today and sat in my car to go to work. I had not turned the car on, or even touched the steering wheel and again I heard the same loud noise and now the spring on the left side broke. I am also going to check the back tires because my car sits at a funny angle and I would guess the the spring on the left rear is about to break.
Tl*the contact owns a 2002 ford taurus. While driving in reverse at a very low speed, the vehicle exhibited a loud pop. The driver exited the vehicle and discovered that the front driver side tire was flat. The driver removed the tire and found that the coil spring was fractured and had pierced the tire. A spare tire was installed and the vehicle was in the process of having the failure diagnosed by an authorized dealer. The failure and current mileage was 90,000.
Tl* the contact owns a 2002 ford taurus. While having the vehicle serviced for routine maintenance by an authorized dealer the contact was told that one of the rear coil springs was fractured. Both rear coil springs were replaced. Approximately seven months later, the failure recurred on the front driver side coil spring. The vehicle was towed to an authorized dealer where both front coil springs were replaced. The failure mileage was 60,209 and the current mileage was 78,767.
I initially noticed a metal-on-metal grinding sound when I drove over bumps in the road (like my shocks were bad). I had the 2002 taurus examined at my ford dealer, and the mechanic said one of the front coil springs was bad. He also said he was surprised the front tire hadn't blown out. He advised that I have both front springs replaced at the same time, which I did.
1/4/11 backed out of driveway left front coil spring broke and ruptured tire ( all tires new less than 800 miles) replaced spring and tire 1/8/11 same thing again only right rear spring this time and ruptured tire so I replaced both rear springs and right front then found out it damaged strut and sway arm end link so I replaced both rear struts and end links and two tires this is when I found out that ford had a recall on 2001 taurus' for same concerns these repairs were done with no help from ford what bothers me the most is I have worked for ford as a tech. And then a service manager total time 22 yrs. This problem is a ford concern these springs break at the second coil where it overlaps first same as 2001 models
Tl* the contact owns a 2002 ford taurus. While driving approximately 25 MPH, the front driver side collapsed without warning and punctured the tire. The vehicle was towed to an authorized dealer where they stated that both front and rear coil springs fractured due to severe corrosion. The vehicle was repaired and the front driver and passenger side tires were replaced. The contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. The recall was associated with the federal safety agency campaign id number 04v332000 (suspension:front:springs:coil springs). The contacts year vehicle was not included in the recall. The failure mileage was approximately 78,000.
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