2010 Ford Taurus: steering wheel locks up

Filed Oct 30, 2020 · Steering · 150,000 miles · TN

Tl* the contact owns a 2010 ford taurus. The contact stated while driving 68 MPH, the service power steering assist warning light illuminated and the steering wheel seized in the middle of traffic. The contact stated that the electric power assist steering (epas) system failed. The contact coasted over to the side of the roadway. The contact turned off the vehicle and unplugged the battery for the computer system to reset however, the failure recurred. The vehicle was towed to the contact's residence. Mtn view ford (301 e 20th st, chattanooga, tn 37408, (423) 756-1331) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The vehicle was later taken to an independent mechanic who diagnosed and informed the contact that the steering column, and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Filed Oct 6, 2020 · Engine, Steering · 82,000 miles · GA

Tl* the contact owns a 2010 ford taurus. The contact stated that while driving, the steering wheel seized while turning causing the vehicle to become difficult to steer. The contact stated that an unknown warning light was illuminated. The contact stated that the check engine warning light then illuminated and the vehicle loss motive power and stalled. The contact waited for several minutes, restarted the vehicle and the vehicle operated as designed. The vehicle was taken to rivertown ford (1680 whittlesey rd, columbus, ga 31904) and diagnosed and test driven however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

Filed Aug 10, 2020 · Steering · 105,000 miles · MO

The vehicle steering seized up and the vehicle becomes unsafe

Filed Dec 26, 2017 · Steering · 142,700 miles · NC · crash

Power assist steering fault appears on the dashboard. As I was driving down the street at 7:00 pm my steering wheel locked up and my dash read power steering assist fault. I then ran over a median and almost pulled a muscle trying to bring the car back on to the road. I called the ford company and the rep stated that my VIN was not one of the affected vehicles. I then took my car to a ford service shop and they have advised that this is the same exact issue that was recalled. Needless to say I am without a car while the repair remains over 1500.00.

Filed Jun 26, 2017 · Driver assistance, Steering · 102,000 miles · FL

Tl* the contact owns a 2010 ford taurus. The contact stated that while driving at approximately 45 MPH, the steering wheel seized. In addition, the traction warning light illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the ABS and the ad sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

Filed Feb 8, 2017 · Steering · 73,000 miles · PA

Tl* the contact owns a 2010 ford taurus. While driving at an unknown speed, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.