2014 Ford Taurus: steering wheel locks up

Filed Apr 11, 2022 · Steering · 84,300 miles · LA

The contact owns a 2014 Ford Taurus. The contact stated while her daughter was driving 50 MPH, she started to smell a burning odor and shortly after the steering wheel seized. The contact stated no warning light was illuminated. The driver saw no flames nor smoke. The driver stated that the vehicle began to steer to the right but she was able to safely park in a nearby parking lot. The vehicle was not drivable. The contact took the vehicle to independent mechanic and made the mechanic aware of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 84,300.

Filed Nov 9, 2019 · Electrical, Steering · 97,653 miles · DC

On 31 october 2019, I was backing my car into my garage and the car steering locked up and made it difficult to move the car. A warning message appeared, and I called the dealer to describe the problem (I.e. Gave car warning and could barely turn wheel of car). Dealer told me to bring the car in to be checked. Because dealer was close to my job, but far from my home, I had car towed to a local repair shop. I was told that the rack & pinion needed to be replaced. I was told a few 2013 cars had the same issue, but no work has been done on any other 2014 fords. I was also told there are no warning signs for the issue or any preventative measures that can be taken. The car had 97,653 miles when issue occurred. I paid to have the work completed since no recalls are currently listed/associated with my VIN and this mechanical steering issue. I paid a total of 2,208.13 for the repairs related to the issue (replacement of part, labor & recalibration of the part).

Filed Aug 21, 2019 · Steering · 86,000 miles · WV

Tl* the contact owns a 2014 ford taurus. While driving 45 MPH, the steering assist was faulty and the steering wheel seized. The contact had to use more strength than normal to steer the vehicle. An independent mechanic came to the contact's home and diagnosed that a new power assist unit needed to be installed. The contact called astorg ford (2028 7th st, parkersburg, wv 26101, (304) 485-8585), but no assistance was provided. The vehicle was no longer under warranty and was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 86,000.

Filed Aug 29, 2018 · Steering · 70,000 miles · CA

Tl* the contact owns a 2014 ford taurus. While driving approximately 5 MPH and making a u-turn, the steering wheel seized. The contact stated that there was a complete of loss steering power. The vehicle was towed to serramonte ford of colma (999 serramonte blvd, colma, california 94014, (650) 763-2400) where it was diagnosed that the steering rack failed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was outside of the 60,000 mile warranty protection. The failure mileage was approximately 70,000. *tt consumer states power steering failed while driving, during turn wheel became extremely difficult to turn and warning on dash is on stating power steering fault. Inspect and advise (steering rack failure) 2.2 customer states replace steering as recommended line a diagnostics. Customer request to perform a 4 wheel alignment. Includes toe adjustment. Camber and caster adjustments. Updated 10/11/18

Filed Dec 15, 2017 · Steering · 110,641 miles · GA

Tl* the contact owns a 2014 ford taurus. While driving approximately 45 MPH, the steering wheel seized and the power steering warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 110,641.

Filed Sep 10, 2015 · Steering · 36,389 miles · NY

Tl* the contact owns a 2014 ford taurus. While driving at approximately 35 MPH and making a right turn, the steering wheel seized. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,389.

Filed Sep 3, 2015 · Steering · 5,000 miles · MD

Tl* the contact owns a 2014 ford taurus. While driving 60 MPH, the steering assist fault service required message illuminated and the steering wheel seized. The steering wheel became extremely difficult to maneuver. In addition, the vehicle was restarted and returned to normal. The vehicle was taken to the dealer where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.